Symptoms

Consider the following scenario in a domain environment:

  • You enable the Lock Workstation Group Policy setting for the Interactive: Smart Card Removal Policy in the domain.

    Note In this case, any client computers in the domain are locked after smart cards are removed.

  • You use a VPN connection to connect to a client computer that is running Windows 7 or Windows Server 2008 R2.

    Note You can successfully log on to the client computer by using smart card credentials.

  • You log on to the computer after the VPN connection is connected.

  • The smart card is removed.

In this scenario, the client computer is not locked after the smart card is removed.

Note This issue does not occur when you log on to the client computer by using smart card credentials.

The following is the detailed scenario table:

Scenario

Smart Card Removal Policy

Credentials that are used for VPN logon before Windows logon

Credentials that are used to log in to the computer

Current behavior after smart card removal if the hotfix is not installed

Expected behavior after smart card removal if the hotfix is installed

1

Started

Smart card

Smart card

Does not log off

Log off

2

Started

User name password

User name password

Does not log off

Does not log off

3

Started

User name password

Smart card

Does not log off

Log off

4

Started

Smart card

User name password

Does not log off

Does not log off

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows 7

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 Service Pack 1 (SP1)

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes


  • The files that apply to a specific product, milestone (RTM, SP<Placeholder>n</Placeholder>), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    0.20xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    LDR

    6.1.760
    1.21xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2 and for Windows 7" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Rasplap.dll

6.1.7600.20878

386,560

12-Jan-2011

05:39

x86

Rasplap.dll

6.1.7601.21639

386,560

12-Jan-2011

05:40

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Rasplap.dll

6.1.7600.20878

408,064

12-Jan-2011

06:18

x64

Rasplap.dll

6.1.7601.21639

408,064

12-Jan-2011

06:21

x64

Rasplap.dll

6.1.7600.20878

386,560

12-Jan-2011

05:39

x86

Rasplap.dll

6.1.7601.21639

386,560

12-Jan-2011

05:40

x86

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Rasplap.dll

6.1.7600.20878

566,272

12-Jan-2011

05:08

IA-64

Rasplap.dll

6.1.7601.21639

566,272

12-Jan-2011

05:12

IA-64

Rasplap.dll

6.1.7600.20878

386,560

12-Jan-2011

05:39

x86

Rasplap.dll

6.1.7601.21639

386,560

12-Jan-2011

05:40

x86

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

Update.mum

File version

Not applicable

File size

2,308

Date (UTC)

12-Jan-2011

Time (UTC)

15:55

Platform

Not applicable

File name

X86_659fbdbf3a8abfe2d3ca12659c6f5e58_31bf3856ad364e35_6.1.7601.21639_none_876a4b80cd4daff5.manifest

File version

Not applicable

File size

695

Date (UTC)

12-Jan-2011

Time (UTC)

15:55

Platform

Not applicable

File name

X86_abc72f27d5a8e452311e59d7de19db09_31bf3856ad364e35_6.1.7600.20878_none_6e559e5f2961cba9.manifest

File version

Not applicable

File size

695

Date (UTC)

12-Jan-2011

Time (UTC)

15:54

Platform

Not applicable

File name

X86_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7600.20878_none_12a44081f218a16a.manifest

File version

Not applicable

File size

4,144

Date (UTC)

12-Jan-2011

Time (UTC)

06:15

Platform

Not applicable

File name

X86_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7601.21639_none_14b6dd81ef1db6e9.manifest

File version

Not applicable

File size

4,144

Date (UTC)

12-Jan-2011

Time (UTC)

06:16

Platform

Not applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_28c4bf5afb13f237c7be35c5271fdaf0_31bf3856ad364e35_6.1.7601.21639_none_39d7dae7ea802590.manifest

File version

Not applicable

File size

1,038

Date (UTC)

12-Jan-2011

Time (UTC)

15:55

Platform

Not applicable

File name

Amd64_bbe101c2488b25e744b06882794b9af5_31bf3856ad364e35_6.1.7600.20878_none_9c0c7646bc8f1064.manifest

File version

Not applicable

File size

1,038

Date (UTC)

12-Jan-2011

Time (UTC)

15:55

Platform

Not applicable

File name

Amd64_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7600.20878_none_6ec2dc05aa7612a0.manifest

File version

Not applicable

File size

4,148

Date (UTC)

12-Jan-2011

Time (UTC)

07:10

Platform

Not applicable

File name

Amd64_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7601.21639_none_70d57905a77b281f.manifest

File version

Not applicable

File size

4,148

Date (UTC)

12-Jan-2011

Time (UTC)

07:02

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,324

Date (UTC)

12-Jan-2011

Time (UTC)

15:55

Platform

Not applicable

File name

X86_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7600.20878_none_12a44081f218a16a.manifest

File version

Not applicable

File size

4,144

Date (UTC)

12-Jan-2011

Time (UTC)

06:15

Platform

Not applicable

File name

X86_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7601.21639_none_14b6dd81ef1db6e9.manifest

File version

Not applicable

File size

4,144

Date (UTC)

12-Jan-2011

Time (UTC)

06:16

Platform

Not applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_520f7b257ef20e8bae4b6079c14c1969_31bf3856ad364e35_6.1.7601.21639_none_23f377498aa77a31.manifest

File version

Not applicable

File size

1,036

Date (UTC)

12-Jan-2011

Time (UTC)

15:54

Platform

Not applicable

File name

Ia64_6b348413e92a6a9b1d75c0724bf9a553_31bf3856ad364e35_6.1.7600.20878_none_b88e250f162c2a6c.manifest

File version

Not applicable

File size

1,036

Date (UTC)

12-Jan-2011

Time (UTC)

15:54

Platform

Not applicable

File name

Ia64_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7600.20878_none_12a5e477f216aa66.manifest

File version

Not applicable

File size

4,146

Date (UTC)

12-Jan-2011

Time (UTC)

07:02

Platform

Not applicable

File name

Ia64_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7601.21639_none_14b88177ef1bbfe5.manifest

File version

Not applicable

File size

4,146

Date (UTC)

12-Jan-2011

Time (UTC)

07:03

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,947

Date (UTC)

12-Jan-2011

Time (UTC)

15:54

Platform

Not applicable

File name

X86_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7600.20878_none_12a44081f218a16a.manifest

File version

Not applicable

File size

4,144

Date (UTC)

12-Jan-2011

Time (UTC)

06:15

Platform

Not applicable

File name

X86_microsoft-windows-rasplap_31bf3856ad364e35_6.1.7601.21639_none_14b6dd81ef1db6e9.manifest

File version

Not applicable

File size

4,144

Date (UTC)

12-Jan-2011

Time (UTC)

06:16

Platform

Not applicable

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