Windows 10 upgrades are not downloaded in System Center Configuration Manager

Symptoms

A hotfix is available to address the following two issues:

  • The "Upgrades" entry is missing from the list of classifications in the Software Update Point Component Properties. This issue occurs even after the following Windows Server Update Services (WSUS) update is applied:

    3095113 Update to enable WSUS support for Windows 10 feature upgrades

  • Windows 10 upgrades cannot be downloaded by using the Download Software Updates Wizard. Errors that resemble the following appear on the Completion page of the wizard:

    Error: Upgrade to Windows 10 Pro, version 1511, 10586
    Failed to download content id {content_id}. Error: Invalid certificate signature



    Additionally, errors resembling the following are logged in the PatchDownloader.log file:

    Download http://wsus.ds.b1.download.windowsupdate.com/d/upgr/2015/12/10586.0.151029-1700.th2_release_...esd...
    Authentication of file C:\Users\{username}\AppData\Local\Temp\2\{temporary_filename}.tmp failed, error 0x800b0004
    ERROR: DownloadContentFiles() failed with hr=0x80073633



    Note This log entry is truncated for readability.


Resolution

Hotfix information for System Center Configuration Manager version 1511

A supported hotfix is available from Microsoft Support. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites to apply this hotfix.

Restart information

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any previously released hotfix.

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Platform

Update.sql

Not Applicable

3,814

24-Nov-2015

02:10

Not Applicable


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

For more information, see the following:

Install Updates for System Center Configuration Manager (version 1511)
Manage mobile devices with System Center Configuration Manager and Exchange (version 1511)
How to Manage Mobile Devices by Using Configuration Manager and Exchange (Configuration Manager 2012)
Update System Center 2012 Configuration Manager
Learn about the terminology that Microsoft uses to describe software updates.

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