Windows Media Player cannot load the content from certain URLs after you enable the "Use proxy settings of the Web browser" option

Symptoms

Consider the following scenario:

  • In Windows Media Player, you enable the Use proxy settings of the Web browser option. (This is the default setting.)

  • Your installation of Windows Internet Explorer uses a proxy server to access certain types of URLs.

In this scenario, Windows Media Player does not use a proxy server as expected to access the same types of URLs. Therefore, Windows Media Player cannot load the content from these types of URLs.

For example, in Internet Explorer, you add *.server to the Exceptions list in the Proxy Settings dialog box. However, Windows Media Player may unexpectedly bypass Web sites whose URLs contain the following:

*.server*

*.server.*When Internet Explorer accesses these URLs, it uses the proxy server as expected.

Cause

This issue occurs because of an error in Windows Media Player. After you enable the Use proxy settings of the Web browser option, Windows Media Player uses the proxy settings that are configured in the Web browser. However, Windows Media Player uses a unique algorithm to parse the Exceptions list of the Web browser.

Resolution

Windows XP

Update information

The following files are available for download from the Microsoft Download Center:

Windows Media Player 11 in Windows XP, x86-based versions

Download Download the update for Windows XP for x86-based versions (KB94410) package now.For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Windows Media Player 11 in Windows XP, x64-based versions

Download Download the update for Windows XP for x64-based versions (KB94410) package now.For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Windows Media Player 10

Download Download the update for Windows XP (KB94410) package now.For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

No prerequisites are required to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information


This hotfix does not replace any other previously released hotfixes.

Registry information


To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Media Player 11, x86-based versions

File name

File version

File size

Date

Time

Platform

Wmnetmgr.dll

11.0.5721.5239

937,984

26-Oct-2007

15:56

x86

Windows Media Player 11, x64-based versions

File name

File version

File size

Date

Time

Platform

Wmnetmgr.dll

11.0.5721.5239

937,984

26-Oct-2007

15:56

x86

Windows Media Player 10

File name

File version

File size

Date

Time

Platform

Wmnetmgr.dll

10.0.0.4061

1,028,096

26-Oct-2007

22:23

x86

Windows Vista

Service pack information

To resolve this problem, obtain the latest service pack for Windows Vista. For more information, click the following article number to view the article in the Microsoft Knowledge Base:

935791 How to obtain the latest Windows Vista service pack

Update information

The following files are available for download from the Microsoft Download Center:

Windows Media Player 11 in Windows Vista, x86-based versions

Download Download the update for Windows Vista for x86-based versions (KB94410) package now.For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Windows Media Player 11 in Windows Vista, x64-based versions

Download Download the update for Windows Vista for x64-based versions (KB94410) package now.For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:

119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

No prerequisites are required to apply this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information


This hotfix does not replace any other previously released hotfixes.

Registry information


To use this hotfix, you do not have to make any changes to the registry.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista, x86-based versions

File name

File version

File size

Date

Time

Platform

Package_1_for_kb944110~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,779

27-Oct-2007

21:53

Not Applicable

Package_2_for_kb944110~31bf3856ad364e35~x86~~6.0.1.0.mum

Not Applicable

1,773

27-Oct-2007

21:53

Not Applicable

Update.mum

Not Applicable

1,877

27-Oct-2007

21:53

Not Applicable

X86_3a03be1f24eef03c3c2ddf2d6c995d1d_31bf3856ad364e35_6.0.6000.20710_none_6961fc742cdc08cb.manifest

Not Applicable

708

27-Oct-2007

21:53

Not Applicable

X86_77c06127aaab3feb52d796eff2abf7ea_31bf3856ad364e35_6.0.6000.20710_none_d631983065f1aadd.manifest

Not Applicable

703

27-Oct-2007

21:53

Not Applicable

X86_microsoft-windows-mediafoundation_31bf3856ad364e35_6.0.6000.20710_none_9af7bd7528c0d54d.manifest

Not Applicable

116,902

27-Oct-2007

21:53

Not Applicable

X86_microsoft-windows-mediaplayer-wmnetmgr_31bf3856ad364e35_6.0.6000.20710_none_45de844fdaa10ad9.manifest

Not Applicable

52,145

27-Oct-2007

21:53

Not Applicable

Mf.dll

11.0.6000.6346

2,855,424

27-Oct-2007

05:23

x86

Mferror.dll

11.0.6000.6346

2,048

27-Oct-2007

02:26

x86

Mfpmp.exe

11.0.6000.6346

24,576

27-Oct-2007

03:48

x86

Mfps.dll

11.0.6000.6346

98,816

27-Oct-2007

05:23

x86

Rrinstaller.exe

11.0.6000.6346

52,736

27-Oct-2007

03:47

x86

Wmnetmgr.dll

11.0.6000.6346

995,840

27-Oct-2007

05:25

x86

Windows Media Player 11, x86-based versions

File name

File version

File size

Date

Time

Platform

Amd64_08d86186391a8288018d36a6e8313e64_31bf3856ad364e35_6.0.6000.20710_none_dd9f28e94c1bdd6e.manifest

Not Applicable

1,064

27-Oct-2007

21:53

Not Applicable

Amd64_1ca186b6f572a7cd3e9edc11ec93bc25_31bf3856ad364e35_6.0.6000.20710_none_7349410efc262785.manifest

Not Applicable

1,054

27-Oct-2007

21:53

Not Applicable

Amd64_microsoft-windows-mediafoundation_31bf3856ad364e35_6.0.6000.20710_none_f71658f8e11e4683.manifest

Not Applicable

117,271

27-Oct-2007

21:59

Not Applicable

Amd64_microsoft-windows-mediaplayer-wmnetmgr_31bf3856ad364e35_6.0.6000.20710_none_a1fd1fd392fe7c0f.manifest

Not Applicable

52,183

27-Oct-2007

21:59

Not Applicable

Package_1_for_kb944110~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

2,015

27-Oct-2007

21:53

Not Applicable

Package_2_for_kb944110~31bf3856ad364e35~amd64~~6.0.1.0.mum

Not Applicable

2,004

27-Oct-2007

21:53

Not Applicable

Update.mum

Not Applicable

1,889

27-Oct-2007

21:53

Not Applicable

Mf.dll

11.0.6000.6346

3,533,824

27-Oct-2007

06:14

x64

Mferror.dll

11.0.6000.6346

2,048

27-Oct-2007

02:23

x64

Mfpmp.exe

11.0.6000.6346

34,304

27-Oct-2007

04:13

x64

Mfps.dll

11.0.6000.6346

194,560

27-Oct-2007

06:14

x64

Rrinstaller.exe

11.0.6000.6346

60,416

27-Oct-2007

04:13

x64

Wmnetmgr.dll

11.0.6000.6346

1,245,184

27-Oct-2007

06:16

x64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section. This problem was first corrected in Windows Vista Service Pack 1.

More Information

For more information, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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