Wrong Infocode code value for discount when discount for transaction is changed in Microsoft Dynamics AX for Retail 2012 R3

This article applies to Microsoft Dynamics AX for all regions.

Symptoms

When discount for transaction is changed in Microsoft Dynamics AX for Retail 2012 R3, the Infocode code value for discount is incorrect.

Resolution

The changes in the hotfix resolve this issue.

Whenever the info code is changed for both line and header, the latest value will be correctly stored.

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+ContactsCustomers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.


Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must apply these changes in a test environment before you apply the hotfix in a production environment.
For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2012 R3 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.



File name

File version

File size

Date

Time

Platform

SP requirement

Service branch

Aximpactanalysis.exe

Not applicable

62,136

01-Nov-2014

13:04

x86

None

Not applicable

Axupdate.exe

Not applicable

62,120

01-Nov-2014

13:04

x86

None

Not applicable

Clientoba32.msp

Not applicable

25,260,032

05-Oct-2015

23:29

Not applicable

None

Not applicable

Clientoba64.msp

Not applicable

25,452,544

05-Oct-2015

23:29

Not applicable

None

Not applicable

Commercedataexchangeasyncclient.msp

Not applicable

2,756,608

05-Oct-2015

23:29

Not applicable

None

Not applicable

Commercedataexchangeasyncserver.msp

Not applicable

737,280

05-Oct-2015

23:29

Not applicable

None

Not applicable

Commercedataexchangereal-timeservice.msp

Not applicable

1,044,480

05-Oct-2015

23:29

Not applicable

None

Not applicable

Components32.msp

Not applicable

21,078,016

05-Oct-2015

23:29

Not applicable

None

Not applicable

Components64.msp

Not applicable

39,063,552

05-Oct-2015

23:30

Not applicable

None

Not applicable

Dixf_aos32.msp

Not applicable

114,688

05-Oct-2015

23:29

Not applicable

None

Not applicable

Dixf_aos64.msp

Not applicable

114,688

05-Oct-2015

23:29

Not applicable

None

Not applicable

Dixf_client32.msp

Not applicable

225,280

05-Oct-2015

23:29

Not applicable

None

Not applicable

Dixf_client64.msp

Not applicable

225,280

05-Oct-2015

23:29

Not applicable

None

Not applicable

Dixf_service32.msp

Not applicable

552,960

05-Oct-2015

23:29

Not applicable

None

Not applicable

Dixf_service64.msp

Not applicable

552,960

05-Oct-2015

23:29

Not applicable

None

Not applicable

Helpserver64.msp

Not applicable

880,640

05-Oct-2015

23:29

Not applicable

None

Not applicable

Objectserver32.msp

Not applicable

9,895,936

05-Oct-2015

23:29

Not applicable

None

Not applicable

Objectserver64.msp

Not applicable

11,948,032

05-Oct-2015

23:29

Not applicable

None

Not applicable

Retailchanneldatabase.msp

Not applicable

1,155,072

05-Oct-2015

23:29

Not applicable

None

Not applicable

Retaildatabaseutility.msp

Not applicable

2,351,104

05-Oct-2015

23:29

Not applicable

None

Not applicable

Retailhardwarestation.msp

Not applicable

1,933,312

05-Oct-2015

23:30

Not applicable

None

Not applicable

Retailheadquarters32.msp

Not applicable

27,852,800

05-Oct-2015

23:30

Not applicable

None

Not applicable

Retailheadquarters64.msp

Not applicable

27,664,384

05-Oct-2015

23:30

Not applicable

None

Not applicable

Retailmodernpos.msp

Not applicable

23,207,936

05-Oct-2015

23:30

Not applicable

None

Not applicable

Retailonlinechannel.msp

Not applicable

140,955,648

05-Oct-2015

23:34

Not applicable

None

Not applicable

Retailpos.msp

Not applicable

42,815,488

05-Oct-2015

23:38

Not applicable

None

Not applicable

Retailsaltutility32.msp

Not applicable

172,032

05-Oct-2015

23:29

Not applicable

None

Not applicable

Retailsaltutility64.msp

Not applicable

303,104

05-Oct-2015

23:29

Not applicable

None

Not applicable

Retailscaleoutdeployment.msp

Not applicable

20,045,824

05-Oct-2015

23:30

Not applicable

None

Not applicable

Retailsdk.msp

Not applicable

318,017,536

05-Oct-2015

23:41

Not applicable

None

Not applicable

Retailserver.msp

Not applicable

2,129,920

05-Oct-2015

23:30

Not applicable

None

Not applicable

Setupsupport32.msp

Not applicable

7,573,504

05-Oct-2015

23:30

Not applicable

None

Not applicable

Setupsupport64.msp

Not applicable

15,093,760

05-Oct-2015

23:29

Not applicable

None

Not applicable

Uspayroll32.msp

Not applicable

86,016

05-Oct-2015

23:29

Not applicable

SPA

USP

Uspayroll64.msp

Not applicable

6,348,800

05-Oct-2015

23:37

Not applicable

SPA

USP

Vstools32.msp

Not applicable

1,146,880

05-Oct-2015

23:30

Not applicable

None

Not applicable

Vstools64.msp

Not applicable

1,146,880

05-Oct-2015

23:30

Not applicable

None

Not applicable

Warehouse.msp

Not applicable

77,824

05-Oct-2015

23:29

Not applicable

None

Not applicable

Axsetupsp.exe

6.3.2000.4082

2,009,776

05-Sep-2015

02:42

x86

None

Not applicable

Axsetupsplib.dll

6.3.1000.2189

93,880

23-May-2015

05:02

x86

None

Not applicable

Axsetupui.exe

6.3.1000.2189

363,696

23-May-2015

05:02

x86

None

Not applicable

Axutillib.dll

6.3.164.564

978,608

27-Jun-2014

05:37

x86

None

Not applicable

Microsoft.dynamics.servicing.dependencypackage.dll

6.3.164.3546

40,184

15-Oct-2014

09:33

x86

None

Not applicable

Microsoft.dynamics.servicing.graphlibrary.dll

6.3.164.2384

45,800

12-Aug-2014

16:05

x86

None

Not applicable

Microsoft.dynamics.servicing.operations.dll

6.3.164.2384

44,264

12-Aug-2014

16:05

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

518,840

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

502,456

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

498,360

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

502,456

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

506,552

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

494,264

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

494,264

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

510,648

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

506,552

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

498,360

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

502,456

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

518,840

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

498,360

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

502,456

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

494,264

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

498,360

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

502,456

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

502,456

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

539,320

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

494,264

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

567,992

01-Nov-2014

13:04

x86

None

Not applicable

Axsetupsp.resources.dll

6.3.1000.284

486,072

01-Nov-2014

13:04

x86

None

Not applicable



Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained here in is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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