Wrong recipient is specified in an inbox rule that has the ForwardTo or RedirectTo option in Exchange Server 2013

Symptoms

Consider the following scenario in a Microsoft Exchange Server 2013 environment:

  • A distribution group (DL) and a mail contact share the same display name.

  • The alias of the mail contact is the same as the common display name.

  • You set an inbox rule for the DL in your mailbox by selecting the where my name is in the To or Cc box option.

In this scenario, the DL is always considered as the mail contact when an inbox rule redirects or forwards an arrived email.

Cause

This issue occurs because a lookup ignores the SMTP address and returns the wrong recipient by using QueryFilter filter. 

Resolution

To fix this issue, install cumulative update 10 for Exchange Server 2013.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

Thank you for your feedback!

Thank you for your feedback! It sounds like it might be helpful to connect you to one of our Office support agents.

×