WSUSutil.exe csaimport fails upon import in Windows Server 2012 R2 or Windows Server 2012

This article describes an issue that occurs when you use the WSUSutil tool in Windows Server 2012 R2 or Windows Server 2012. A hotfix is available to fix this issue. The hotfix has a prerequisite and a restart requirement.

Symptoms

If you try to use the csaimport function in the WSUSutil tool to retrieve the CSA cab files, the import operation may deadlock.

Hotfix information

Important If you install a language pack after you install this hotfix, you must reinstall this hotfix. Therefore, we recommend that you install any language packs that you need before you install this hotfix. For more information, see Add language packs to Windows.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that's described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there's a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section doesn't appear, submit a request to Microsoft Customer Service and Support to get the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that don't qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you don't see your language, it's because a hotfix isn't available for that language.

Prerequisites

To apply this hotfix on Windows Server 2012 R2, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed.

Registry information

To apply this hotfix, you don't have to make any changes to the registry.

Restart requirement

You don't have to restart the computer after you apply this hotfix.

Note You may have to restart the Windows Server Update Services (WSUS) service after you apply this hotfix.

Hotfix replacement information

This hotfix doesn't replace a previously released hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Cause

This issue occurs because a retry mechanism for each individual transaction was not used when the number of transactions that are needed to perform CSA import is increasing. The database access code was moved from a stored procedure to managed code, and the retry mechanism was missed.

References

Learn about theĀ terminology that Microsoft uses to describe software updates.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.

Important Windows 8 hotfixes and Windows Server 2012 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8/Windows Server 2012" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

Notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.21xxx

    Windows Server 2012

    RTM

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

x64 Windows Server 2012

File name

File version

File size

Date

Time

Platform

Baseapplicabilityrules.xsd

Not applicable

20,749

02-Jun-2012

14:37

Not applicable

Basetypes.xsd

Not applicable

11,300

02-Jun-2012

14:37

Not applicable

Commandlineinstallation.xsd

Not applicable

6,901

02-Jun-2012

14:37

Not applicable

Logicalapplicabilityrules.xsd

Not applicable

2,076

02-Jun-2012

14:37

Not applicable

Microsoft.updateservices.administration.dll

6.2.9200.21700

148,992

12-Nov-2015

23:21

x86

Microsoft.updateservices.clientservicing.dll

6.2.9200.21700

72,704

12-Nov-2015

23:21

x86

Msiapplicabilityrules.xsd

Not applicable

10,056

02-Jun-2012

14:37

Not applicable

Msiinstallation.xsd

Not applicable

3,458

02-Jun-2012

14:37

Not applicable

Mspinstallation.xsd

Not applicable

3,600

02-Jun-2012

14:37

Not applicable

Patch_applicability.xsd

Not applicable

5,617

02-Jun-2012

14:37

Not applicable

Softwaredistributionpackage.xsd

Not applicable

38,709

02-Jun-2012

14:37

Not applicable

Translatesdptosus.xslt

Not applicable

23,660

02-Jun-2012

14:37

Not applicable

Updateexeinstallation.xsd

Not applicable

52

02-Jun-2012

14:37

Not applicable

Updateservicespackage.xsd

Not applicable

9,046

02-Jun-2012

14:37

Not applicable

Windowsdriver.xsd

Not applicable

11,380

02-Jun-2012

14:37

Not applicable

Wsusutil.exe

6.2.9200.21700

153,088

12-Nov-2015

23:21

x86


Important Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1/Windows Server 2012 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

Notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.18 xxx

    Windows Server 2012 R2

    RTM

    GDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

x64 Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Baseapplicabilityrules.xsd

Not applicable

20,749

18-Jun-2013

15:05

Not applicable

Basetypes.xsd

Not applicable

11,300

18-Jun-2013

15:05

Not applicable

Commandlineinstallation.xsd

Not applicable

6,901

18-Jun-2013

15:05

Not applicable

Logicalapplicabilityrules.xsd

Not applicable

2,076

18-Jun-2013

15:05

Not applicable

Microsoft.updateservices.administration.dll

6.3.9600.18084

148,992

06-Oct-2015

20:03

x86

Microsoft.updateservices.clientservicing.dll

6.3.9600.18084

72,704

06-Oct-2015

20:03

x86

Msiapplicabilityrules.xsd

Not applicable

10,056

18-Jun-2013

15:05

Not applicable

Msiinstallation.xsd

Not applicable

3,458

18-Jun-2013

15:05

Not applicable

Mspinstallation.xsd

Not applicable

3,600

18-Jun-2013

15:05

Not applicable

Patch_applicability.xsd

Not applicable

5,617

18-Jun-2013

15:05

Not applicable

Softwaredistributionpackage.xsd

Not applicable

38,709

18-Jun-2013

15:05

Not applicable

Translatesdptosus.xslt

Not applicable

23,660

18-Jun-2013

15:05

Not applicable

Updateexeinstallation.xsd

Not applicable

52

18-Jun-2013

15:05

Not applicable

Updateservices-common-replacement.man

Not applicable

850

18-Jun-2013

15:06

Not applicable

Updateservicespackage.xsd

Not applicable

9,046

18-Jun-2013

15:05

Not applicable

Windowsdriver.xsd

Not applicable

11,380

18-Jun-2013

15:05

Not applicable

Wsusutil.exe

6.3.9600.18084

156,160

06-Oct-2015

20:03

x86


x64 Windows Server 2012

File property

Value

File name

Amd64_65ab9eda3a6c043074c33591e6119c1e_31bf3856ad364e35_6.2.9200.21700_none_d90866fb085308b7.manifest

File version

Not applicable

File size

695

Date (UTC)

13-Nov-2015

Time (UTC)

20:16

Platform

Not applicable

File name

Amd64_updateservices-common_31bf3856ad364e35_6.2.9200.21700_none_77abb3823d5c0b31.manifest

File version

Not applicable

File size

15,063

Date (UTC)

12-Nov-2015

Time (UTC)

23:29

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,839

Date (UTC)

13-Nov-2015

Time (UTC)

20:16

Platform

Not applicable

x64 Windows Server 2012 R2

File property

Value

File name

Amd64_4ebd46ad502adca75cdd393c4a274fa6_31bf3856ad364e35_6.3.9600.18084_none_3e6cf2cbc38202ae.manifest

File version

Not applicable

File size

695

Date (UTC)

07-Oct-2015

Time (UTC)

06:30

Platform

Not applicable

File name

Amd64_updateservices-common_31bf3856ad364e35_6.3.9600.18084_none_0ec42ef96eaeab7f.manifest

File version

Not applicable

File size

17,677

Date (UTC)

06-Oct-2015

Time (UTC)

20:57

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,839

Date (UTC)

07-Oct-2015

Time (UTC)

06:30

Platform

Not applicable


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