You cannot create an Enterprise Portal Web site if the language within the license key is other than EN-US in Microsoft Dynamics AX 2009

RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION THAT IS CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED TO SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

This article applies to Microsoft Dynamics AX for all regions.

Symptoms

You try to create an Enterprise Portal Web site in Microsoft Dynamics AX 2009. When you install Enterprise Portal from Microsoft Dynamics AX 2009 CD to create the Enterprise Portal Web site, you receive error messages.

This problem occurs if the language within the license key is other than "EN-US".

Cause

This problem occurs because the condition is fail when the ValidateLanguage method of the SysEPDeployment class compares the WSS that has installed language "EN-US" with the WSS of the current language.

Resolution

Hotfix information

A supported hotfix rollup is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft Web site:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft Web sites:

Partners

https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+ContactsCustomers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must follow these steps:

  1. Review the changes that are documented in the .xpo file.

  2. Apply these changes in a test environment before you apply the hotfix in a production environment.

For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2009 installed to apply this hotfix. Before you apply this hotfix, you must close all Microsoft Dynamics AX clients and stop the Application Object Server (AOS) service.

Restart requirement

You must restart all Microsoft Dynamics AX clients and restart the AOS service after you apply this hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Microsoft Dynamics AX 2009

File name

File version

File size

Date

Time

Platform

Axpatch.exe

Not applicable

62,296

13-Nov-2008

09:53

x86

Kb960048.xpo

Not applicable

2,477

13-Nov-2008

17:48

Not applicable

Metadata.xml

Not applicable

70

13-Nov-2008

17:48

Not applicable

Licensetermsar.rtf

Not applicable

105,430

13-Nov-2008

03:43

Not applicable

Licensetermscs.rtf

Not applicable

91,181

13-Nov-2008

03:43

Not applicable

Licensetermsda.rtf

Not applicable

101,277

13-Nov-2008

03:43

Not applicable

Licensetermsde.rtf

Not applicable

117,303

13-Nov-2008

03:43

Not applicable

Licensetermsen.rtf

Not applicable

102,698

13-Nov-2008

03:43

Not applicable

Licensetermses.rtf

Not applicable

96,270

13-Nov-2008

03:43

Not applicable

Licensetermset.rtf

Not applicable

103,769

13-Nov-2008

03:43

Not applicable

Licensetermsfi.rtf

Not applicable

108,280

13-Nov-2008

03:43

Not applicable

Licensetermsfr.rtf

Not applicable

128,730

13-Nov-2008

03:43

Not applicable

Licensetermshu.rtf

Not applicable

96,220

13-Nov-2008

03:43

Not applicable

Licensetermsis.rtf

Not applicable

109,438

13-Nov-2008

03:43

Not applicable

Licensetermsit.rtf

Not applicable

116,560

13-Nov-2008

03:43

Not applicable

Licensetermsja.rtf

Not applicable

102,329

13-Nov-2008

03:43

Not applicable

Licensetermslt.rtf

Not applicable

124,664

13-Nov-2008

03:43

Not applicable

Licensetermslv.rtf

Not applicable

105,949

13-Nov-2008

03:43

Not applicable

Licensetermsnb-no.rtf

Not applicable

116,073

13-Nov-2008

03:43

Not applicable

Licensetermsnl.rtf

Not applicable

112,358

13-Nov-2008

03:43

Not applicable

Licensetermspl.rtf

Not applicable

115,773

13-Nov-2008

03:43

Not applicable

Licensetermspt-br.rtf

Not applicable

101,127

13-Nov-2008

03:43

Not applicable

Licensetermsru.rtf

Not applicable

141,291

13-Nov-2008

03:43

Not applicable

Licensetermssv.rtf

Not applicable

114,262

13-Nov-2008

03:43

Not applicable

Licensetermsth.rtf

Not applicable

151,468

13-Nov-2008

03:43

Not applicable

Licensetermstr.rtf

Not applicable

102,184

13-Nov-2008

03:43

Not applicable

Licensetermszh-hans.rtf

Not applicable

100,011

13-Nov-2008

03:43

Not applicable

Axsetupsp.exe

5.0.593.202

1,620,832

13-Nov-2008

09:49

x86

Axsetupsp.resources.dll

5.0.593.0

580,464

13-Nov-2008

09:49

x86

Axsetupsp.resources.dll

5.0.593.0

572,272

13-Nov-2008

09:50

x86

Axsetupsp.resources.dll

5.0.593.0

576,368

13-Nov-2008

09:49

x86

Axsetupsp.resources.dll

5.0.593.0

572,272

13-Nov-2008

09:49

x86

Axsetupsp.resources.dll

5.0.593.0

576,368

13-Nov-2008

09:50

x86

Axsetupsp.resources.dll

5.0.593.0

572,272

13-Nov-2008

09:49

x86

Axsetupsp.resources.dll

5.0.593.0

572,272

13-Nov-2008

09:49

x86

Axsetupsp.resources.dll

5.0.593.0

576,368

13-Nov-2008

09:49

x86

Axsetupsp.resources.dll

5.0.593.0

572,272

13-Nov-2008

09:49

x86

Axsetupsp.resources.dll

5.0.593.0

572,272

13-Nov-2008

09:49

x86

Axsetupsp.resources.dll

5.0.593.0

572,272

13-Nov-2008

09:50

x86

Axsetupsp.resources.dll

5.0.593.0

580,464

13-Nov-2008

09:49

x86

Axsetupsp.resources.dll

5.0.593.0

572,272

13-Nov-2008

09:49

x86

Axsetupsp.resources.dll

5.0.593.0

572,272

13-Nov-2008

09:49

x86

Axsetupsp.resources.dll

5.0.593.0

572,272

13-Nov-2008

09:49

x86

Axsetupsp.resources.dll

5.0.593.0

576,368

13-Nov-2008

09:49

x86

Axsetupsp.resources.dll

5.0.593.0

576,368

13-Nov-2008

09:49

x86

Axsetupsp.resources.dll

5.0.593.0

572,272

13-Nov-2008

09:49

x86

Axsetupsp.resources.dll

5.0.593.0

588,656

13-Nov-2008

09:49

x86

Axsetupsp.resources.dll

5.0.593.0

572,272

13-Nov-2008

09:49

x86

Axsetupsp.resources.dll

5.0.593.0

596,848

13-Nov-2008

09:50

x86

Axsetupsp.resources.dll

5.0.593.0

572,272

13-Nov-2008

09:49

x86

Axsetupsp.resources.dll

5.0.593.0

568,176

13-Nov-2008

09:49

x86

Microsoft Dynamics AX 2009 with Service Pack 1

File name

File version

File size

Date

Time

Platform

Axupdate.exe

Not applicable

62,304

27-Nov-2008

16:14

x86

Kb960048.xpo

Not applicable

2,477

28-Nov-2008

00:06

Not applicable

Metadata.xml

Not applicable

70

28-Nov-2008

00:06

Not applicable

Licensetermsar.rtf

Not applicable

2,595

31-Oct-2008

03:21

Not applicable

Licensetermscs.rtf

Not applicable

93,324

31-Oct-2008

03:21

Not applicable

Licensetermsda.rtf

Not applicable

103,947

31-Oct-2008

03:21

Not applicable

Licensetermsde.rtf

Not applicable

119,654

31-Oct-2008

03:21

Not applicable

Licensetermsen.rtf

Not applicable

104,522

31-Oct-2008

03:21

Not applicable

Licensetermses.rtf

Not applicable

98,784

31-Oct-2008

03:21

Not applicable

Licensetermset.rtf

Not applicable

104,189

31-Oct-2008

03:21

Not applicable

Licensetermsfi.rtf

Not applicable

106,436

31-Oct-2008

03:21

Not applicable

Licensetermsfr.rtf

Not applicable

133,251

31-Oct-2008

03:21

Not applicable

Licensetermshu.rtf

Not applicable

94,070

31-Oct-2008

03:21

Not applicable

Licensetermsis.rtf

Not applicable

35,125

31-Oct-2008

03:21

Not applicable

Licensetermsit.rtf

Not applicable

118,321

31-Oct-2008

03:21

Not applicable

Licensetermsja.rtf

Not applicable

107,229

31-Oct-2008

03:21

Not applicable

Licensetermslt.rtf

Not applicable

125,420

31-Oct-2008

03:21

Not applicable

Licensetermslv.rtf

Not applicable

107,622

31-Oct-2008

03:21

Not applicable

Licensetermsnb-no.rtf

Not applicable

119,198

31-Oct-2008

03:21

Not applicable

Licensetermsnl.rtf

Not applicable

113,598

31-Oct-2008

03:21

Not applicable

Licensetermspl.rtf

Not applicable

119,211

31-Oct-2008

03:21

Not applicable

Licensetermspt-br.rtf

Not applicable

103,078

31-Oct-2008

03:21

Not applicable

Licensetermsru.rtf

Not applicable

151,255

31-Oct-2008

03:21

Not applicable

Licensetermssv.rtf

Not applicable

118,804

31-Oct-2008

03:21

Not applicable

Licensetermsth.rtf

Not applicable

155,189

31-Oct-2008

03:21

Not applicable

Licensetermstr.rtf

Not applicable

105,029

31-Oct-2008

03:21

Not applicable

Licensetermszh-hans.rtf

Not applicable

101,743

31-Oct-2008

03:21

Not applicable

Axsetupsp.exe

5.0.1100.1

1,522,528

27-Nov-2008

16:09

x86

Microsoft.dynamics.setup.reportingservices.dll

5.0.1100.1

150,440

27-Nov-2008

16:10

x86

Axsetupsp.resources.dll

5.0.1000.45

523,120

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,336

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

514,928

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

519,024

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

514,928

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

519,024

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

514,928

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

514,928

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

519,024

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

514,928

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

514,928

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

514,928

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

523,120

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,848

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

514,928

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

514,928

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

514,928

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

514,928

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

514,928

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

514,928

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

531,312

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

18,872

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

514,928

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

539,504

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

20,408

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

514,928

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

05-Nov-2008

16:40

x86

Axsetupsp.resources.dll

5.0.1000.45

510,832

05-Nov-2008

16:40

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

15,800

05-Nov-2008

16:40

x86

Objects that are affected

This hotfix affects the following objects:

  • \Classes\SysEPDeployment

  • \Classes\SysHotfixManifest

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, THE RELIABILITY OR THE ACCURACY OF THE INFORMATION THAT IS CONTAINED IN THE DOCUMENTS AND THE RELATED GRAPHICS PUBLISHED ON THIS WEB SITE (THE “MATERIALS”) FOR ANY PURPOSE.

THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON-INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.

Author: ppearson
Writer: v-jozhen
Tech Reviewer: ppearson
Editor:

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