This article describes an issue that occurs when you insert a smart card in Windows 8.1, Windows RT 8.1, or Windows Server 2012 R2. A hotfix is available to resolve this issue. Before you install this hotfix, check out the Prerequisites section.

Symptoms

This issue occurs on a smart card credential provider that supports elliptic curve cryptography (ECC), and it occurs when the PIN type is set to external.

Resolution

Hotfix information

Important Do not install a language pack after you install this hotfix. If you do, the language-specific changes in the hotfix will not be applied, and you will have to reinstall the hotfix. For more information, see Add language packs to Windows.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must have update 2919355 installed in Windows 8.1 or Windows Server 2012 R2.

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.

File Information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.

Important Windows 8.1 hotfixes and Windows Server 2012 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8.1/Windows Server 2012 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.


Notes

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.3.960 0.17 xxx

    Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2

    RTM

    GDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

Windows RT 8.1

File name

File version

File size

Date

Time

Platform

Smartcardcredentialprovider.dll

6.3.9600.17794

1,095,168

08-Apr-2015

22:38

Not applicable

Certprop.dll

6.3.9600.17794

124,928

08-Apr-2015

22:38

Not applicable

Scarddlg.dll

6.3.9600.16384

67,584

22-Aug-2013

02:58

Not applicable

Scardsvr.dll

6.3.9600.16384

150,016

22-Aug-2013

03:02

Not applicable

Sccls.dll

6.3.9600.16384

65,024

22-Aug-2013

03:07

Not applicable

Scdeviceenum.dll

6.3.9600.17794

103,424

08-Apr-2015

22:37

Not applicable

Scfilter.sys

6.3.9600.17793

27,136

08-Apr-2015

01:49

Not applicable

x86 Windows 8.1

File name

File version

File size

Date

Time

Platform

Smartcardcredentialprovider.dll

6.3.9600.17794

1,055,744

08-Apr-2015

22:42

x86

Certprop.dll

6.3.9600.17794

129,536

08-Apr-2015

22:42

x86

Scarddlg.dll

6.3.9600.17415

67,072

29-Oct-2014

01:46

x86

Scardsvr.dll

6.3.9600.17415

143,872

29-Oct-2014

01:49

x86

Sccls.dll

6.3.9600.17415

64,000

29-Oct-2014

01:56

x86

Scdeviceenum.dll

6.3.9600.17794

105,984

08-Apr-2015

22:41

x86

Scfilter.sys

6.3.9600.17793

35,328

08-Apr-2015

03:03

x86

x64 Windows 8.1 and Windows Server 2012 R2

File name

File version

File size

Date

Time

Platform

Smartcardcredentialprovider.dll

6.3.9600.17794

1,398,784

08-Apr-2015

22:48

x64

Certprop.dll

6.3.9600.17794

158,720

08-Apr-2015

22:47

x64

Scarddlg.dll

6.3.9600.17415

79,360

29-Oct-2014

02:27

x64

Scardsvr.dll

6.3.9600.17415

194,048

29-Oct-2014

02:32

x64

Sccls.dll

6.3.9600.17415

66,048

29-Oct-2014

02:40

x64

Scdeviceenum.dll

6.3.9600.17794

133,120

08-Apr-2015

22:46

x64

Scfilter.sys

6.3.9600.17793

40,960

08-Apr-2015

04:29

x64

Scarddlg.dll

6.3.9600.17415

67,072

29-Oct-2014

01:46

x86

Smartcardcredentialprovider.dll

6.3.9600.17794

1,055,744

08-Apr-2015

22:42

x86


Windows RT 8.1

File property

Value

File name

Arm_e8289ae8bcbbcb8866ae94128bd3e995_31bf3856ad364e35_6.3.9600.17794_none_7c955bad772f65e4.manifest

File version

Not applicable

File size

730

Date (UTC)

09-Apr-2015

Time (UTC)

04:44

Platform

Not applicable

File name

Arm_f83217184eba74a0949f3615b775ef61_31bf3856ad364e35_6.3.9600.17794_none_cf876a456c562595.manifest

File version

Not applicable

File size

706

Date (UTC)

09-Apr-2015

Time (UTC)

04:44

Platform

Not applicable

File name

Arm_microsoft-windows-a..dcredentialprovider_31bf3856ad364e35_6.3.9600.17794_none_d6a1fc7cde2c2f94.manifest

File version

Not applicable

File size

8,282

Date (UTC)

08-Apr-2015

Time (UTC)

23:03

Platform

Not applicable

File name

Arm_microsoft-windows-smartcardsubsystem_31bf3856ad364e35_6.3.9600.17794_none_ac9497678591c694.manifest

File version

Not applicable

File size

39,459

Date (UTC)

09-Apr-2015

Time (UTC)

04:45

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

1,600

Date (UTC)

09-Apr-2015

Time (UTC)

04:44

Platform

Not applicable

x86 Windows 8.1

File property

Value

File name

Update.mum

File version

Not applicable

File size

1,600

Date (UTC)

09-Apr-2015

Time (UTC)

04:45

Platform

Not applicable

File name

X86_27071760403d94b599bc05983acd1de7_31bf3856ad364e35_6.3.9600.17794_none_1328cf765ddc46fd.manifest

File version

Not applicable

File size

730

Date (UTC)

09-Apr-2015

Time (UTC)

04:45

Platform

Not applicable

File name

X86_8f4f30fc55cfa1ef16f692d0eaf7773f_31bf3856ad364e35_6.3.9600.17794_none_bab2957458461115.manifest

File version

Not applicable

File size

706

Date (UTC)

09-Apr-2015

Time (UTC)

04:45

Platform

Not applicable

File name

X86_microsoft-windows-a..dcredentialprovider_31bf3856ad364e35_6.3.9600.17794_none_d69f8a24de2f10ce.manifest

File version

Not applicable

File size

8,282

Date (UTC)

08-Apr-2015

Time (UTC)

23:14

Platform

Not applicable

File name

X86_microsoft-windows-smartcardsubsystem_31bf3856ad364e35_6.3.9600.17794_none_ac92250f8594a7ce.manifest

File version

Not applicable

File size

39,459

Date (UTC)

09-Apr-2015

Time (UTC)

04:50

Platform

Not applicable

x64 Windows 8.1 and Windows Server 2012 R2

File property

Value

File name

Amd64_27071760403d94b599bc05983acd1de7_31bf3856ad364e35_6.3.9600.17794_none_6f476afa1639b833.manifest

File version

Not applicable

File size

732

Date (UTC)

09-Apr-2015

Time (UTC)

04:45

Platform

Not applicable

File name

Amd64_323cef662e43097ddc1ad3e6989be863_31bf3856ad364e35_6.3.9600.17794_none_b7d8a5dc884bd7d4.manifest

File version

Not applicable

File size

710

Date (UTC)

09-Apr-2015

Time (UTC)

04:45

Platform

Not applicable

File name

Amd64_8c21e1d3c88248b570de999995494486_31bf3856ad364e35_6.3.9600.17794_none_c93c28421f5183c9.manifest

File version

Not applicable

File size

710

Date (UTC)

09-Apr-2015

Time (UTC)

04:45

Platform

Not applicable

File name

Amd64_95ca979222b902d83e3e445f63cf8bec_31bf3856ad364e35_6.3.9600.17794_none_8ed66f1c44b963f6.manifest

File version

Not applicable

File size

734

Date (UTC)

09-Apr-2015

Time (UTC)

04:45

Platform

Not applicable

File name

Amd64_microsoft-windows-a..dcredentialprovider_31bf3856ad364e35_6.3.9600.17794_none_32be25a8968c8204.manifest

File version

Not applicable

File size

8,286

Date (UTC)

08-Apr-2015

Time (UTC)

23:21

Platform

Not applicable

File name

Amd64_microsoft-windows-smartcardsubsystem_31bf3856ad364e35_6.3.9600.17794_none_08b0c0933df21904.manifest

File version

Not applicable

File size

39,465

Date (UTC)

09-Apr-2015

Time (UTC)

05:03

Platform

Not applicable

File name

Update.mum

File version

Not applicable

File size

2,704

Date (UTC)

09-Apr-2015

Time (UTC)

04:45

Platform

Not applicable

File name

Wow64_microsoft-windows-smartcardsubsystem_31bf3856ad364e35_6.3.9600.17794_none_13056ae57252daff.manifest

File version

Not applicable

File size

27,694

Date (UTC)

09-Apr-2015

Time (UTC)

05:03

Platform

Not applicable

File name

X86_microsoft-windows-a..dcredentialprovider_31bf3856ad364e35_6.3.9600.17794_none_d69f8a24de2f10ce.manifest

File version

Not applicable

File size

8,282

Date (UTC)

08-Apr-2015

Time (UTC)

23:14

Platform

Not applicable


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