This article applies to Microsoft Dynamics NAV for all countries and all language locales.
Symptoms
When you select and issue multiple finance charge memos from a Finance Charge Memo list in the RoleTailored client (RTC) in Microsoft Dynamics NAV 2009, the No. value in the Issue Finance Charge Memos dialog box is incorrect. Additionally, even if you click OK in the dialog box, the selected finance charge memos are not issued.Â
This problem occurs in the following products:-
Microsoft Dynamics NAV 2009 R2
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Microsoft Dynamics NAV 2009 Service Pack 1
Resolution
Hotfix information
A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV 2009 service pack or the next Microsoft Dynamics NAV version that contains this hotfix.
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Installation information
Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure. However, they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.
Note Before you install this hotfix, verify that all Microsoft Dynamics NAV client users are logged off the system. This includes Microsoft Dynamics NAV Application Server (NAS) services. You should be the only client user who is logged on when you implement this hotfix. To implement this hotfix, you must have a developer license. We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:-
The Modify permission for the object that you will be changing.
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The Execute permission for the System Object ID 5210 object and for the System Object ID 9015 object.
Note You do not have to have rights to the data stores unless you have to perform data repair.
Code changes
Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.
To resolve this problem, follow these steps:-
Create a new GetSelectionFilter function in the "Finance Charge Memo List" form (448) as follows:
PROCEDURE GetSelectionFilter@2() : Code[80];
VAR FinChrgeMemoHdr@1000 : Record 302; FirstMemoNo@1001 : Text[20]; LastMemoNo@1002 : Text[20]; SelectionFilter@1003 : Code[80]; FinMemoCount@1004 : Integer; More@1005 : Boolean; BEGIN CurrForm.SETSELECTIONFILTER(FinChrgeMemoHdr); FinChrgeMemoHdr.SETCURRENTKEY("No."); FinMemoCount :=FinChrgeMemoHdr.COUNT; IF FinMemoCount > 0 THEN BEGIN FinChrgeMemoHdr.FIND('-'); WHILE FinMemoCount > 0 DO BEGIN FinMemoCount := FinMemoCount - 1; FinChrgeMemoHdr.MARKEDONLY(FALSE); FirstMemoNo := FinChrgeMemoHdr."No."; LastMemoNo := FirstMemoNo; More := (FinMemoCount > 0); WHILE More DO IF FinChrgeMemoHdr.NEXT = 0 THEN More := FALSE ELSE IF NOT FinChrgeMemoHdr.MARK THEN More := FALSE ELSE BEGIN LastMemoNo := FinChrgeMemoHdr."No."; FinMemoCount := FinMemoCount - 1; IF FinMemoCount = 0 THEN More := FALSE; END; IF SelectionFilter <> '' THEN SelectionFilter := SelectionFilter + '|'; IF FirstMemoNo = LastMemoNo THEN SelectionFilter := SelectionFilter + FirstMemoNo ELSE SelectionFilter := SelectionFilter + FirstMemoNo + '..' + LastMemoNo; IF FinMemoCount > 0 THEN BEGIN FinChrgeMemoHdr.MARKEDONLY(TRUE); FinChrgeMemoHdr.NEXT; END; END; END; EXIT(SelectionFilter); END; -
Create a new FinChrgeMemoNo global variable in the Finance Charge Memo Header - OnPreDataItem trigger in the "Issue Finance Charge Memos" report (193) as follows:
FinChrgeMemoNo : Code[20]
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Change the code in the Finance Charge Memo Header - OnPreDataItem trigger in the "Issue Finance Charge Memos" report (193) as follows:
Existing code...
IF ReplacePostingDate AND (PostingDateReq = 0D) THEN ERROR(Text000); NoOfRecords := COUNT; IF NoOfRecords = 1 THEN Window.OPEN(Text001) ELSE BEGIN Window.OPEN(Text002); ...Replacement code
...
IF ReplacePostingDate AND (PostingDateReq = 0D) THEN ERROR(Text000); // Add the following lines. IF FinChrgeMemoNo <> '' THEN SETFILTER("No.",FinChrgeMemoNo); // End of the added lines. NoOfRecords := COUNT; IF NoOfRecords = 1 THEN Window.OPEN(Text001) ELSE BEGIN Window.OPEN(Text002); ... -
Change the Request Form definition in the "Issue Finance Charge Memos" report (193) as follows:
Existing code...
// Delete the following lines. PROPERTIES { Width=5060; Height=1540; SaveValues=Yes; } CONTROLS { { 1 ;TextBox ;3410 ;1100 ;1650 ;440 ;CaptionML=ENU=Posting Date; SourceExpr=PostingDateReq } { 21 ;Label ;0 ;1100 ;3300 ;440 ;ParentControl=1 } { 2 ;CheckBox ;3410 ;550 ;440 ;440 ;ShowCaption=No; CaptionML=ENU=Replace Posting Date; SourceExpr=ReplacePostingDate } { 22 ;Label ;0 ;550 ;3300 ;440 ;ParentControl=2 } { 3 ;CheckBox ;3410 ;0 ;440 ;440 ;ShowCaption=No; CaptionML=ENU=Print; SourceExpr=PrintDoc } { 4 ;Label ;0 ;0 ;3300 ;440 ;ParentControl=3 } } // End of the deleted lines. ...Replacement code
...
// Add the following lines. PROPERTIES { Width=5940; Height=2200; SaveValues=Yes; OnOpenForm=BEGIN FinChrgeMemoNo := ''; END; } CONTROLS { { 1 ;TextBox ;3410 ;1100 ;1650 ;440 ;InPage=-1; CaptionML=ENU=Posting Date; SourceExpr=PostingDateReq } { 21 ;Label ;0 ;1100 ;3300 ;440 ;ParentControl=1 } { 2 ;CheckBox ;3410 ;550 ;440 ;440 ;InPage=-1; ShowCaption=No; CaptionML=ENU=Replace Posting Date; SourceExpr=ReplacePostingDate } { 22 ;Label ;0 ;550 ;3300 ;440 ;ParentControl=2 } { 3 ;CheckBox ;3410 ;0 ;440 ;440 ;InPage=-1; ShowCaption=No; CaptionML=ENU=Print; SourceExpr=PrintDoc } { 4 ;Label ;0 ;0 ;3300 ;440 ;ParentControl=3 } { 5 ;TextBox ;3410 ;1760 ;2530 ;440 ;InPage=-1; SourceExpr=FinChrgeMemoNo; OnLookup=VAR FinChrgeMemoList@1001 : Form 448; BEGIN "Finance Charge Memo Header".RESET; FinChrgeMemoList.LOOKUPMODE(TRUE); IF NOT (FinChrgeMemoList.RUNMODAL = ACTION::LookupOK) THEN EXIT(FALSE); Text := FinChrgeMemoList.GetSelectionFilter; EXIT(TRUE); END; } { 6 ;Label ;0 ;1760 ;3300 ;440 ;CaptionML=ENU=Fin.Chrge Memo No. } } // End of the added lines. ... -
Create a new Request Page - OnOpenPage trigger in the "Issue Finance Charge Memos" report (193) as follows:
...
FinChrgeMemoNo := ''; ... -
Add a new Fin.Chrge Memo No. field to the Request Form in the "Issue Finance Charge Memos" report (193) as follows:
{ 4 ;2 ;Field ;
Name=Fin.Chrge Memo No.; SourceExpr=FinChrgeMemoNo; OnLookup=VAR FinChrgeMemoList@1170000000 : Page 448; BEGIN "Finance Charge Memo Header".RESET; FinChrgeMemoList.LOOKUPMODE(TRUE); IF NOT (FinChrgeMemoList.RUNMODAL = ACTION::LookupOK) THEN EXIT(FALSE); Text := FinChrgeMemoList.GetSelectionFilter; EXIT(TRUE); END; }
Prerequisites
You must have one of the following products installed to apply this hotfix:
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Microsoft Dynamics NAV 2009 R2
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Microsoft Dynamics NAV 2009 Service Pack 1
Removal information
You cannot remove this hotfix.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.