You cannot print content from an Adobe Flash application in immersive mode in Internet Explorer 11

Symptoms

You cannot print content pages from an Adobe Flash application in immersive mode in Internet Explorer 11. 

Resolution

Update information

To resolve this problem, install the most recent cumulative security update for Internet Explorer. To do this, go to Microsoft Update. Additionally, see the technical information about the most recent cumulative security update for Internet Explorer.

Note This update was first included in security update MS14-056: Cumulative security update for Internet Explorer: October 14, 2014.

More Information

When you run desktop Internet Explorer, Adobe Flash uses Win32 APIs based on the GDI constructs. The approach is blocked in the application container, that has a new XPS print path. The new XPS print path does not support GDI's. The modern print mode is scoped to immersive mode only, and is already used by Internet Explorer. The only option to make it work is to convert the GDI operations in flash applications to D2D.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

References

See the terminology that Microsoft uses to describe software updates.

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

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