Note: The Internet Explorer 11 desktop application will be retired and go out of support on June 15, 2022 (for a list of what's in scope, see the FAQ). The same IE11 apps and sites you use today can open in Microsoft Edge with Internet Explorer mode. Learn more here.


You click Save As under the File menu to save a webpage as WebPage, Complete (*.htm;*.html) or as Web Archive, single file (*.mht) in Windows Internet Explorer 8. However, you cannot save the webpage and you receive the following error message:

This webpage could not be saved.

For example, you receive this error message when you try to save the following webpage as a complete webpage in Internet Explorer 8:


When Internet Explorer 8 tries to save a webpage as one of the following formats, various URLs and anchor links have to be updated:

  • Complete webpage

  • Single file web archive

If an anchor has no href property, the packaging code exits before the saving process is completed. Therefore, the saving process fails and you cannot save the webpage.


Security update information

To resolve this problem, install the most recent cumulative security update for Windows Internet Explorer. To do this, visit the following Microsoft website:  For more technical information about the most recent cumulative security update for Windows Internet Explorer, visit the following Microsoft website: This update was first included in security update 982381 (MS10-035). For more information, click the following article number to view the article in the Microsoft Knowledge Base:

982381 MS10-035: Cumulative security update for Internet Explorer

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