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Consider the following scenario:

  • You use the GetItem operation in Exchange Web Services (EWS) to retrieve properties of an email message in a Microsoft Exchange Server 2010 environment.

  • The email message item has an attachment.

In this scenario, the GetItem operation fails.


This issue occurs because EWS incorrectly adds a ContentID field of the attachment two times to the returned XML. Therefore, the XML schema validation fails.


To resolve this issue, install the following update rollup:

2582113 Description of Update Rollup 5 for Exchange Server 2010 Service Pack 1


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the GetItem operation, visit the following MSDN website:

General information about the GetItem operation

For more information about Exchange Web Services XML elements, visit the following MSDN website:

General information about Exchange Web Services XML elements

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