You experience slow performance when you process many serial numbers for inventory items in Microsoft Dynamics AX 2009


Applies to region

This article applies to Microsoft Dynamics AX 2009 for all regions.

Symptoms

Consider the following scenario:

  • In the Microsoft Dynamics AX environment, you create a new production order for more than 5,000 items, which are picked by serial number.

  • Then, you create a sales order and populate it with the inventory from the production order.

In this scenario, when you try to post this sales order, the posting takes much longer than expected to finish. Additionally, other processes on the same server may become blocked as the posting is processed.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading or installing this hotfix or if you have other technical support questions, contact your partner. Or, if you are enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspxYou can also contact technical support for Microsoft Dynamics by telephone by using the following links to country-specific telephone numbers:

Partners

https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+ContactsCustomers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a technical support professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

Installation information

For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2009 Service Pack 1 installed to apply this hotfix.

For more information about how to obtain Microsoft Dynamics AX 2009 Service Pack 1, click the following article number to view the article in the Microsoft Knowledge Base:

956568 Microsoft Dynamics AX 2009 Service Pack 1 is available

Restart requirement

You may have to restart the computer after you apply this hotfix.

Objects that are affected

This hotfix affects the following objects:

/classes/inventjournalcopy.xpo, method: updateinventtrans_ru()
/classes/inventtranswms_register.xpo
/classes/inventtranswms_register.xpo, method: canupdatetmpserialid()
/classes/inventtranswms_register.xpo, method: canupdatetransserialid()
/classes/inventtranswms_register.xpo, method: classdeclaration()
/classes/inventtranswms_register.xpo, method: construct()
/classes/inventtranswms_register.xpo, method: deleteboxtext()
/classes/inventtranswms_register.xpo, method: deletetmp()
/classes/inventtranswms_register.xpo, method: inventmovement()
/classes/inventtranswms_register.xpo, method: registerqty()
/classes/inventtranswms_register.xpo, method: registerremain()
/classes/inventtranswms_register.xpo, method: showserialidcreateform()
/classes/inventtranswms_register.xpo, method: updateinvent()
/classes/inventtranswms_register.xpo, method: updateinventfrommovement()
/classes/inventtranswms_register.xpo, method: updatetmpserialid()
/classes/inventtranswms_register.xpo, method: updatetmpserialidserver()
/classes/inventtranswms_register.xpo, method: updatetransserialid()
/classes/inventtranswms_register.xpo, method: updatetransserialidserver()
/classes/inventtranswms_register.xpo, method: validatetmp()
/classes/inventtranswms_register.xpo, method: writetmp()
/classes/intercompanytransferinventdim.xpo, method: transfer()
/classes/inventtranswms.xpo
/classes/inventtranswms.xpo, method: buttondeletetmp()
/classes/inventtranswms.xpo, method: classdeclaration()
/classes/inventtranswms.xpo, method: deleteboxtext()
/classes/inventtranswms.xpo, method: deletetmp()
/classes/inventtranswms.xpo, method: new()
/classes/inventtranswms.xpo, method: parmmovement()
/classes/inventtranswms.xpo, method: parmselectedqty()
/classes/inventtranswms.xpo, method: selectedinventtrans()
/classes/inventtranswms.xpo, method: writetmp()
/classes/inventtranswms_pick.xpo
/classes/inventtranswms_pick.xpo, method: classdeclaration()
/classes/inventtranswms_pick.xpo, method: construct()
/classes/inventtranswms_pick.xpo, method: deleteboxtext()
/classes/inventtranswms_pick.xpo, method: deletetmp()
/classes/inventtranswms_pick.xpo, method: inventmovement()
/classes/inventtranswms_pick.xpo, method: pickqty()
/classes/inventtranswms_pick.xpo, method: pickremain()
/classes/inventtranswms_pick.xpo, method: updateinvent()
/classes/inventtranswms_pick.xpo, method: validatetmp()
/classes/inventtranswms_pick.xpo, method: writetmp()
/data dictionary/tables/tmpinventtranswms.xpo, method: forceonserver()
/data dictionary/tables/tmpinventtranswms.xpo, method: initfrominventtrans()
/data dictionary/tables/tmpinventtranswms.xpo, method: maketableempty()
/data dictionary/tables/tmpinventtranswms.xpo, method: pickedqty()
/data dictionary/tables/tmpinventtranswms.xpo, method: qtyinventtrans()
/data dictionary/tables/tmpinventtranswms.xpo, method: registeredqty()
/forms/inventtranspick.xpo
/forms/inventtransregister.xpo

Validation of the application hotfix installation

To validate the installation of the application hotfix, open the SysHotfixManifest class in the Application Object Tree (AOT). Then, verify that there is a method name that contains the Knowledge Base (KB) article number of the installed hotfix. Additionally, you can crosscheck the affected objects by comparing the KBxxxxxx.txt file to the objects in the AOT. In this manner, you can make sure that the objects are changed correctly in the SYP layer or in the GLP layer.

Note KBxxxxxx.txt is a placeholder for the KB article number of the installed hotfix.

File information

The global version of this hotfix has the file attributes that are listed in the following table (or later file attributes). The dates and the times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

For Microsoft Dynamics AX 2009 Service Pack 1 that is running on a 32-bit Windows operating system

File name

File version

File size

Date

Time

Platform

Axupdate.exe

Not applicable

61,288

09-Oct-2010

16:30

x86

Kb2398096glp.xpo

Not applicable

43,670,884

09-Oct-2010

16:19

Not applicable

Metadata.xml

Not applicable

72

09-Oct-2010

16:19

Not applicable

Kb2398096glp.xpo

Not applicable

43,916,806

09-Oct-2010

16:22

Not applicable

Metadata.xml

Not applicable

72

09-Oct-2010

16:22

Not applicable

Kb2398096.xpo

Not applicable

44,418,053

09-Oct-2010

16:18

Not applicable

Metadata.xml

Not applicable

72

09-Oct-2010

16:18

Not applicable

Kb2398096.xpo

Not applicable

46,144,180

09-Oct-2010

16:20

Not applicable

Metadata.xml

Not applicable

72

09-Oct-2010

16:20

Not applicable

Kb2398096.xpo

Not applicable

189,225

09-Oct-2010

16:17

Not applicable

Metadata.xml

Not applicable

72

09-Oct-2010

16:17

Not applicable

Licensetermsar.rtf

Not applicable

101,414

22-Jan-2010

19:05

Not applicable

Licensetermscs.rtf

Not applicable

92,705

22-Jan-2010

19:05

Not applicable

Licensetermsda.rtf

Not applicable

102,543

22-Jan-2010

19:05

Not applicable

Licensetermsde.rtf

Not applicable

119,313

22-Jan-2010

19:05

Not applicable

Licensetermsen.rtf

Not applicable

111,795

22-Jan-2010

19:05

Not applicable

Licensetermses.rtf

Not applicable

98,313

22-Jan-2010

19:05

Not applicable

Licensetermset.rtf

Not applicable

104,484

22-Jan-2010

19:05

Not applicable

Licensetermsfi.rtf

Not applicable

107,418

22-Jan-2010

19:05

Not applicable

Licensetermsfr.rtf

Not applicable

133,197

22-Jan-2010

19:05

Not applicable

Licensetermshe-il.rtf

Not applicable

4,258

22-Jan-2010

19:05

Not applicable

Licensetermshu.rtf

Not applicable

94,304

22-Jan-2010

19:05

Not applicable

Licensetermsis.rtf

Not applicable

36,112

22-Jan-2010

19:05

Not applicable

Licensetermsit.rtf

Not applicable

117,765

22-Jan-2010

19:05

Not applicable

Licensetermsja.rtf

Not applicable

107,092

22-Jan-2010

19:05

Not applicable

Licensetermslt.rtf

Not applicable

125,197

22-Jan-2010

19:05

Not applicable

Licensetermslv.rtf

Not applicable

106,681

22-Jan-2010

19:05

Not applicable

Licensetermsnb-no.rtf

Not applicable

118,245

22-Jan-2010

19:05

Not applicable

Licensetermsnl.rtf

Not applicable

112,657

22-Jan-2010

19:05

Not applicable

Licensetermspl.rtf

Not applicable

118,887

22-Jan-2010

19:05

Not applicable

Licensetermspt-br.rtf

Not applicable

102,982

22-Jan-2010

19:05

Not applicable

Licensetermsru.rtf

Not applicable

151,400

22-Jan-2010

19:05

Not applicable

Licensetermssv.rtf

Not applicable

117,960

22-Jan-2010

19:05

Not applicable

Licensetermsth.rtf

Not applicable

156,708

22-Jan-2010

19:05

Not applicable

Licensetermstr.rtf

Not applicable

105,693

22-Jan-2010

19:05

Not applicable

Licensetermszh-hans.rtf

Not applicable

100,528

22-Jan-2010

19:05

Not applicable

Axsetupsp.exe

5.0.1100.40

1,656,680

09-Oct-2010

16:29

x86

Cabextractor.dll

Not applicable

18,800

09-Oct-2010

16:28

x86

Microsoft.dynamics.setup.reportingservices.dll

5.0.1100.9

150,440

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

538,488

09-Oct-2010

16:29

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,336

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

534,392

09-Oct-2010

16:29

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

530,296

09-Oct-2010

16:29

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

534,392

09-Oct-2010

16:28

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

534,392

09-Oct-2010

16:29

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

530,296

09-Oct-2010

16:29

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

530,296

09-Oct-2010

16:29

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

538,488

09-Oct-2010

16:29

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

538,488

09-Oct-2010

16:29

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1500.1212

16,320

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

534,392

09-Oct-2010

16:28

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

530,296

09-Oct-2010

16:28

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

530,296

09-Oct-2010

16:29

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

542,584

09-Oct-2010

16:29

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,848

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

530,296

09-Oct-2010

16:29

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

534,392

09-Oct-2010

16:28

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

530,296

09-Oct-2010

16:29

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

530,296

09-Oct-2010

16:29

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

534,392

09-Oct-2010

16:29

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

534,392

09-Oct-2010

16:28

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

546,680

09-Oct-2010

16:29

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

18,872

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

530,296

09-Oct-2010

16:29

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

558,968

09-Oct-2010

16:29

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

20,408

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

530,296

09-Oct-2010

16:29

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

22-Jan-2010

19:35

x86

Axsetupsp.resources.dll

5.0.1100.40

526,200

09-Oct-2010

16:29

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

15,800

22-Jan-2010

19:35

x86

Cabextractor.dll

Not applicable

22,384

09-Oct-2010

16:30

x64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Disclaimer

Note This is a "FAST PUBLISH" article that was created directly by the Microsoft support organization. The information that it contains is provided as-is in response to emerging issues. Because of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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