Symptoms

When you hot-replace memory on a computer that runs Windows Server 2008, you may receive one of the following Stop error messages:

  • Stop 0x00000050 (parameter1, parameter2, parameter3, 00000000)
    PAGE_FAULT_IN_NONPAGED_AREA

  • Stop 0x0000000A (parameter1, 00000002, 00000000, parameter4)
    IRQL_NOT_LESS_OR_EQUAL

Note The parameters in these error messages may vary.

Resolution

Hotfix information

Important Windows Vista and Windows Server 2008 hotfixes are included in the same packages. However, only one of these products may be listed on the “Hotfix Request” page. To request the hotfix package that applies to both Windows Vista and Windows Server 2008, just select the product that is listed on the page.

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

No prerequisites are required.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace any other hotfixes.

File information

The English version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

Windows Vista and Windows Server 2008 file information notes

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the fileversion numbers as shown in the following table.

    Version

    Product

    Milestone

    Service branch

    6.0.6000.16xxx

    Windows Vista

    RTM

    GDR

    6.0.6000.20xxx

    Windows Vista

    RTM

    LDR

    6.0.6001.18xxx

    Windows Vista SP1 and Windows Server 2008SP1

    SP1

    GDR

    6.0.6001.22xxx

    Windows Vista SP1 and Windows Server 2008SP1

    SP1

    LDR

  • Service Pack 1 is integrated into Windows Server 2008.

  • The MANIFEST files (.manifest) and MUM files (.mum)installed for each environment are listed separately. MUM and MANIFEST files, andthe associated security catalog (.cat) files, are critical to maintaining thestate of the updated component. The security catalog files (attributes notlisted) are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows Server 2008 and Windows Vista

File name

File version

File size

Date

Time

Platform

Ntkrnlpa.exe

6.0.6001.22296

3,600,136

28-Oct-2008

04:44

Not Applicable

Ntoskrnl.exe

6.0.6001.22296

3,547,912

28-Oct-2008

04:44

Not Applicable

For all supported x64-based versions of Windows Server 2008 and Windows Vista

File name

File version

File size

Date

Time

Platform

Ntoskrnl.exe

6.0.6001.22296

4,692,744

28-Oct-2008

05:24

x64

For all supported Itanium-based versions of Windows Server 2008

File name

File version

File size

Date

Time

Platform

Ntoskrnl.exe

6.0.6001.22296

9,492,232

28-Oct-2008

05:14

IA-64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008 and Windows Vista

File name

Package_1_for_kb958867~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,777

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_2_for_kb958867~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,944

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_3_for_kb958867~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,782

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_4_for_kb958867~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,782

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_client_1~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,367

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_client~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,431

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_sc_0~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,421

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_sc~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,423

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_server_0~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,425

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_server~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,431

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_winpesrv_0~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,422

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_winpesrv~31bf3856ad364e35~x86~~6.0.1.0.mum

File version

Not Applicable

File size

1,429

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

X86_c29e798fc3fdb6175fde509a64758066_31bf3856ad364e35_6.0.6001.22296_none_a2909efe219b16b5.manifest

File version

Not Applicable

File size

697

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

X86_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6001.22296_none_6c5eb2c1cd8442dc.manifest

File version

Not Applicable

File size

17,806

Date (UTC)

28-Oct-2008

Time (UTC)

05:26

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows Server 2008 and Windows Vista

File name

Amd64_62352f6f8eb65d8330d39ae557b631fc_31bf3856ad364e35_6.0.6001.22296_none_e4fc6a93192c08fd.manifest

File version

Not Applicable

File size

701

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Amd64_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6001.22296_none_c87d4e4585e1b412.manifest

File version

Not Applicable

File size

16,512

Date (UTC)

28-Oct-2008

Time (UTC)

06:04

Platform

Not Applicable

File name

Package_1_for_kb958867~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,787

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_2_for_kb958867~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,956

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_3_for_kb958867~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,792

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_4_for_kb958867~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,792

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_client_1~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,375

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_client~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,439

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_sc_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,429

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_sc~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,431

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_server_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,433

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_server~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,439

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_winpesrv_0~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,430

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_winpesrv~31bf3856ad364e35~amd64~~6.0.1.0.mum

File version

Not Applicable

File size

1,437

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

Additional files for all supported Itanium-based versions of Windows Server 2008

File name

Ia64_c649b2587ae8a7cedc08c8d170b81298_31bf3856ad364e35_6.0.6001.22296_none_8896609b36406a1d.manifest

File version

Not Applicable

File size

699

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Ia64_microsoft-windows-os-kernel_31bf3856ad364e35_6.0.6001.22296_none_6c6056b7cd824bd8.manifest

File version

Not Applicable

File size

16,819

Date (UTC)

28-Oct-2008

Time (UTC)

08:03

Platform

Not Applicable

File name

Package_1_for_kb958867~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,782

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_2_for_kb958867~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,787

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_3_for_kb958867~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,787

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_sc_0~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,425

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_sc~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,426

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_server_0~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,429

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_server~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,434

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_winpesrv_0~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,426

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

File name

Package_for_kb958867_winpesrv~31bf3856ad364e35~ia64~~6.0.1.0.mum

File version

Not Applicable

File size

1,433

Date (UTC)

28-Oct-2008

Time (UTC)

16:27

Platform

Not Applicable

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