Fix your Bluetooth printer connection

Let’s try a few troubleshooting steps to get your Bluetooth printer working again.

On Windows 11:

1. Check to make sure Bluetooth is turned On

   • Select Start > Settings > Bluetooth & devices 

   • Turn the Bluetooth toggle On

   • If you do not see a Bluetooth toggle on this page, see Fix Bluetooth problems in Windows.

2. Run the Bluetooth troubleshooter

   • Select Start > type troubleshoot settings > select the Troubleshoot settings option. Select Bluetooth from the menu and Run the troubleshooter.

On Windows 10:

1. Check to make sure Bluetooth is turned On

   • Select Start > Settings > Devices > Bluetooth & other devices

   • Turn the Bluetooth toggle On

   • If you do not see a Bluetooth toggle on this page, see Fix Bluetooth problems in Windows.

2. Run the Bluetooth troubleshooter

   • Select Start > type troubleshoot settings > select the Troubleshoot settings option. Select Bluetooth from the menu and Run the troubleshooter.