On your Windows PC, you might experience a problem with a USB device like a camera, a keyboard, or a flash drive.  Older USB hubs and devices may be incompatible with Windows 10.  I'll help guide you through some troubleshooting steps you can try to help identify and fix the problem.

Things to try first

  • Try plugging the USB device into a different USB port.

  • Try unplugging all other USB peripherals.

  • If the USB device has a power switch, power the device off and on.

  • Make sure you've tried restarting Windows.

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