Make sure your Background Intelligent Transfer Service (BITS) is turned on:

  1. In the search box on the taskbar, type Control Panel, then select it from the results.

  2. Select System and Security >  Administrative Tools, choose Services from the list, and then choose Background Intelligent Transfer Service from the list.

  3. On the General tab, under Startup type, choose Automatic (Delayed Start), and then select OK.

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