Use Microsoft Modern Wireless Headset in Microsoft Teams

Microsoft Modern Wireless Headset is a Certified for Microsoft Teams headset when you use it with the included Microsoft USB Link on your Windows 10 PC or Mac. The buttons and dial on your headset give you control of your Microsoft Teams meetings and calls right at your fingertips—all in a wireless headset with great audio quality that’s comfortable to wear. And because it’s wireless, you can stand near your Windows 10 PC or sit down and stay connected.

To get connected and use Microsoft Modern Wireless Headset in Teams, just plug Microsoft USB Link into the USB port on your Windows 10 PC, and then slide the Power button on your headset. You’ll get connected automatically because your headset and Microsoft USB Link are already paired out of the box.

Find your way around your headset

Use this diagram to find the buttons and controls you can use during Microsoft Teams meetings and calls.

Buttons and dial on Microsoft Modern Wireless Headset plus Microsoft USB Link

  1. Microphone (flip up to mute)

  2. LED light

  3. Bluetooth pairing button

  4. Power

  5. Volume dial

  6. Microsoft Teams

  7. Answer/End call

  8. Mute

  9. Microsoft USB Link

Set up Microsoft Modern Wireless Headset in Teams

After your Microsoft Modern Wireless Headset is connected to your Microsoft USB Link on your Windows 10 PC, you can open Microsoft Teams and set it up there.

  1. In Microsoft Teams, select Activity > Settings.

  2. In Settings, select Devices.

  3. Under Audio devices, select Microsoft USB Link.
    After you select Microsoft USB Link, it should be selected for the Speaker and Microphone in the Audio devices section.

Use your headset in a Teams call or meeting

After you open Microsoft Teams on your Windows 10 PC, here’s how to use the buttons and volume dial on your Microsoft Modern Wireless Headset during Teams calls and meetings.

To

Do this on your headset

Make a call

Press the Microsoft Teams button on your headset, select Calls in Teams, dial the number for the person you want to call, then select Call

If you have any missed calls or new voicemails, you’ll go to the Calls screen in Teams.

Answer a call

Press the Answer/End call button.

Decline a call

Press and hold the Answer/End call button on your headset.

Join a meeting

Press the Microsoft Teams button to open the Teams window. Select Calendar > the meeting > Join. Select Join now in Teams to join the meeting.

Mute yourself during a call or meeting

Press the Mute button during a call or meeting or flip the microphone up.
The light near the end of the microphone will turn solid red along with the light on Microsoft USB Link.

To unmute, press the Mute button again or flip the microphone down.

Briefly talk when you're muted

If you want to say something when you’re muted, flip the microphone down (if it’s up).

When the microphone is down, press and hold the Mute button, say what you want, then release the Mute button.

You’ll go back to being muted when you release the Mute button, and the light on Microsoft USB Link and your microphone will turn solid red again.
 

Adjust the volume during a call or meeting

Turn the volume dial forward to increase the volume. Turn it backward to decrease it.

End a call or leave a meeting

Press the Answer/End call button during a call or meeting.

What does the light on Microsoft USB Link mean?

The light on your Microsoft USB Link can tell you a lot when it’s plugged into your PC or Mac and connected to your Microsoft Modern Wireless Headset. It can tell you when you have an incoming Teams call, when you’re connected, when you’re muted, and much more.

When the light on Microsoft USB Link is

It means

Off when Microsoft USB Link is plugged in

USB Link is not connected to Microsoft Modern Wireless Headset. Slide the Power button to turn on your headset and get connected.

Solid white

USB Link is connected to your headset and you're ready to use it in Microsoft Teams.

Fading in and out white before a meeting

There is a Teams notification that someone has started a meeting.

Flashing green

You have an incoming Teams call.

Solid green

It's connected and your headset is being used in a Teams call or meeting. You're unmuted, too.

Solid red

You’re muted during a Teams meeting or call.

The light on the end of the microphone will also be solid red.

Get the Microsoft Accessory Center app

The Microsoft Accessory Center app lets you customize the settings for your Microsoft Modern Wireless Headset and update it, so you get the most from it. You can download the Microsoft Accessory Center app from the Microsoft Store and install it on your Windows 10 PC.

Get it from Microsoft

Notes: 

  • Any updates for Microsoft USB Link are installed through Windows Update on your Windows 10 PC. To see if any updates are available for Microsoft USB Link, plug it into your PC, then select Settings   > Update & Security > Windows Update > Check for updates.

  • Microsoft Accessory Center isn't available for macOS.

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