This article applies to Microsoft Dynamics NAV 2009 for all countries and all language locales.
Assume that you use Payment Services to process transactions in Microsoft Dynamics NAV 2009 R2. When you try to authorize, capture or refund Amex cards, you receive the following error message:
Error Code = 21073 Message = There is not active payment provider for the specific payment type.
A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV 2009 service pack or the next Microsoft Dynamics NAV version that contains this hotfix.
Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.
Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure, but they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.
Note Before you install this hotfix, verify that all Microsoft Navision client users are logged off the system. This includes Microsoft Navision Application Services (NAS) client users. You should be the only client user who is logged on when you implement this hotfix.
To implement this hotfix, you must have a developer license.
We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:
The Modify permission for the object that you will be changing.
The Execute permission for the System Object ID 5210 object and for the System Object ID 9015 object.
Note You do not have to have rights to the data stores unless you have to perform data repair.
Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.
To resolve this problem, change the code in the DO Payment Card Validation codeunit (827). To do this, follow these steps.
Note After you make the following corrections, a recompile of objects in the range from 820 through 830 is required.
Change the code in the ValidateCreditCard function as follows:
PROCEDURE ValidateCreditCard@1(VAR CardNumber@1000 : Text;CardTypeName@1001 : Text);
PROCEDURE ValidateCreditCard@1(CardNumber@1000 : Text;CardTypeName@1001 : Text);
Change the code in the ValidateCreditCardType function as follows:
PROCEDURE ValidateCreditCardType@2(VAR CardNumber@1000 : Text;CardType@1001 : Record 830);
PROCEDURE ValidateCreditCardType@2(CardNumber@1000 : Text;CardType@1001 : Record 830);
Change the code in the IsModulus10 function as follows:
PROCEDURE IsModulus10@3(VAR CardNo@1000 : Text) : Boolean;
PROCEDURE IsModulus10@3(CardNo@1000 : Text) : Boolean;
You must have Microsoft Dynamics NAV 2009 R2 installed to apply this hotfix.
You cannot remove this hotfix.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.