Note
Starting March 1, 2026, devices running ActiveSync versions lower than 16.1 will no longer be able to connect to our services. For more information, please go to Exchange Online ActiveSync Device Support update.
Most email apps like Outlook are able to automatically configure email server settings. If you need server settings or help finding your server settings, click on one of the links below:
- Server settings for Hotmail, Outlook.com or Microsoft 365 for business email accounts
- Find your Exchange ActiveSync mailbox server settings
- Gmail, Yahoo, and other common email server settings
- What server settings do I need from my email provider?
Tip
If you're a small business owner looking for more information on how to get Microsoft 365 set up, visit Small business help & learning.
Find your Exchange mailbox server settings
If you're connecting to an Exchange mailbox and not using Microsoft 365 email, or if you aren't sure if you're using Microsoft 365 email, do the following to look up your settings:
- Sign in to your account using Outlook Web App. For help signing in, see Sign in to Outlook Web App.
- In Outlook Web App, on the toolbar, select Settings
> Mail > POP and IMAP. - The POP3, IMAP4, and SMTP server name and other settings you may need to enter are listed on the POP and IMAP settings page.
What server settings do I need from my email provider?
To help you get the info you need, we've put together a handy chart of the email server settings you should ask for. You will most likely have to set up your email as an IMAP or POP account as well. What are POP and IMAP? Check with your provider if you're not sure which to use.
Note
When you use an IMAP or POP account, only your email will sync to your device. Any calendar or contacts associated with that account will be stored only on your local computer.
Follow these instructions to get your email settings:
- Print out this page and keep it within reach.
- Call your email provider and ask them about the settings in the chart below.
- Write down the corresponding email server settings in the empty column.
- Return to your email app and enter the information to complete your email setup.
Note
You may only need some of the settings on this list. Find out from your email provider what you will need to access your email on your mobile device.
General Email Settings
| Setting | Description | Write Your Setting Here | Example |
|---|---|---|---|
| Email Address | The email address you want to set up. | yourname@contoso.com | |
| Password | The password associated with your email account. | -------- | |
| Display Name | The name you want your email recipients to see. | Mike Rosoft | |
| Description | Add a description of your email account. | Personal, work, etc. |
Incoming Mail Server Settings
These settings are for sending email to your email provider's mail server.
| Setting | Description | Write Your Setting Here | Example |
|---|---|---|---|
| Host Name | Your incoming mail server name. | outlook.office365.com | |
| Username | The email address you want to set up. | yourname@contoso.com | |
| Port | The port number your incoming mail server uses. | Most use 143 or 993 for IMAP, or 110 or 995 for POP. | |
| Server or Domain | This is your email provider. | yourprovider.com, gmail.com, etc. | |
| SSL? | Is your email encrypted using SSL? (SSL is enabled by default in the Outlook mobile app) |
SSL Enabled |
Outgoing Mail Server Settings (SMTP)
These settings are for sending email to your email provider's mail server.
| Setting | Description | Write Your Setting Here | Example |
|---|---|---|---|
| SMTP Host Name | Outgoing mail server name. Most often smtp.yourprovider.com | smtp.office365.com | |
| SMTP Username | The email address you want to set up. | yourname@contoso.com | |
| SMTP Password | The password associated with your email account. | -------- | |
| SSL? | Is your email encrypted using SSL? (SSL is enabled by default in the Outlook mobile app) |
SSL Enabled |
Still having trouble? We're listening.
- If you're using an email provider such as Gmail, Yahoo, etc. Contact them for help in setting up your email account.
See Troubleshoot email setup on mobile Outlook mobile apps or check the server status of Outlook.com. - If you have a work or school account that uses Microsoft 365 for business or Exchange-based accounts, talk to your Microsoft 365 admin or technical support.