Summary

This article describes the Microsoft SharePoint Server 2010 issue that is fixed in the hotfix package that is dated June 26, 2012.

INTRODUCTION

Issue that this hotfix package fixes

When you convert a Microsoft Office Word document to a .pdf file or an .xps file by using the Word Automation Services feature in SharePoint Server 2010, the table of contents links in the file are not clickable.

Resolution

Hotfix information


A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.


If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.


Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to resolve the issue that is listed in this article.


The global version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.


Download information

File name

File version

File size

Date

Time

Officeserver2010-kb2687305-fullfile-x64-glb.exe

14.0.6123.5000

48,645,408

12-Jun-12

8:53


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Wdsrv-x-none.msp

Not Applicable

48,827,392

11-Jun-12

22:07

Wdsrv-x-none.msp

File name

File version

File size

Date

Time

Exp_pdf_server.dll

14.0.6122.5000

131,696

15-May-12

14:12

Exp_xps_server.dll

14.0.6122.5000

73,328

15-May-12

14:12

Gfxserver.dll

14.0.6123.5000

2,529,392

8-Jun-12

12:28

Gkword.dll

14.0.6106.5000

3,278,208

29-Aug-11

7:03

Microsoft.office.server.native.dll

14.0.6108.5000

667,520

29-Aug-11

10:04

Microsoft.office.word.server.common.dll

14.0.6015.1000

1,140,608

29-Aug-11

9:49

Microsoft.office.word.server.conversion.framework.dll

14.0.6019.1000

132,992

29-Aug-11

14:01

Microsoft.office.word.server.conversion.storage.dll

14.0.6015.1000

83,840

29-Aug-11

14:01

Microsoft.office.word.server.conversion.viewerinterface.dll

14.0.6015.1000

26,496

29-Aug-11

14:04

Microsoft.office.word.server.dll

14.0.6112.5000

358,272

4-Oct-11

15:14

Microsoft.office.word.server.sandbox.dll

14.0.6009.1000

122,248

29-Aug-11

13:54

Mshy7ct.dll

14.0.6015.1000

223,624

1-Sep-11

16:42

Mshy7ct.lex

14.0.6015.1000

363,008

1-Sep-11

16:42

Mshy7cz.dll

14.0.6015.1000

223,624

1-Sep-11

16:42

Mshy7cz.lex

14.0.6015.1000

292,352

1-Sep-11

16:42

Mshy7da.dll

14.0.6015.1000

223,624

1-Sep-11

16:42

Mshy7da.lex

14.0.6015.1000

1,554,944

1-Sep-11

16:42

Mshy7en.dll

14.0.6015.1000

223,624

1-Sep-11

16:42

Mshy7en.lex

14.0.6116.5000

475,648

17-Jan-12

20:26

Mshy7es.dll

14.0.6015.1000

223,624

1-Sep-11

16:42

Mshy7es.lex

14.0.6015.1000

145,408

1-Sep-11

16:42

Mshy7fr.dll

14.0.6015.1000

223,624

1-Sep-11

16:42

Mshy7fr.lex

14.0.6015.1000

278,016

1-Sep-11

16:42

Mshy7ge.dll

14.0.6015.1000

223,624

1-Sep-11

16:42

Mshy7ge.lex

14.0.6015.1000

1,558,016

1-Sep-11

16:42

Mshy7it.dll

14.0.6015.1000

223,624

1-Sep-11

16:42

Mshy7it.lex

14.0.6015.1000

275,456

1-Sep-11

16:42

Mshy7nb.dll

14.0.6015.1000

223,624

1-Sep-11

16:42

Mshy7nb.lex

14.0.6015.1000

2,655,744

1-Sep-11

16:42

Mshy7nl.dll

14.0.6015.1000

223,624

1-Sep-11

16:42

Mshy7nl.lex

14.0.6015.1000

1,476,096

1-Sep-11

16:42

Mshy7no.dll

14.0.6015.1000

223,624

1-Sep-11

16:42

Mshy7no.lex

14.0.6015.1000

1,645,056

1-Sep-11

16:42

Mshy7pb.dll

14.0.6015.1000

223,624

1-Sep-11

16:42

Mshy7pb.lex

14.0.6015.1000

635,904

1-Sep-11

16:42

Mshy7pl.dll

14.0.6015.1000

223,624

1-Sep-11

16:42

Mshy7pl.lex

14.0.6015.1000

374,784

1-Sep-11

16:42

Mshy7pt.dll

14.0.6015.1000

223,624

1-Sep-11

16:42

Mshy7pt.lex

14.0.6015.1000

836,608

1-Sep-11

16:42

Mshy7ru.dll

14.0.6015.1000

223,624

1-Sep-11

16:42

Mshy7ru.lex

14.0.6015.1000

374,784

1-Sep-11

16:42

Mshy7sw.dll

14.0.6015.1000

223,624

1-Sep-11

16:42

Mshy7sw.lex

14.0.6015.1000

2,588,672

1-Sep-11

16:42

Mshy7tr.dll

14.0.6015.1000

223,624

1-Sep-11

16:42

Mshy7tr.lex

14.0.6015.1000

391,168

1-Sep-11

16:42

Msores.dll

14.0.6116.5000

72,524,600

17-Jan-12

19:46

Msoserver.dll

14.0.6123.5000

21,328,504

8-Jun-12

11:42

Msptls.dll

14.0.6112.5000

1,198,464

4-Oct-11

3:40

Oartserver.dll

14.0.6123.5000

29,831,792

8-Jun-12

13:01

Office.odf

14.0.6106.5000

4,297,568

1-Sep-11

17:11

Ogl.dll

14.0.6118.5000

2,100,008

25-Apr-12

2:15

Riched20.dll

14.0.6120.5000

1,871,456

25-Apr-12

1:59

Sword.dll

14.0.6123.5000

7,543,392

8-Jun-12

12:22

Usp10.dll

1.626.7600.20796

813,824

29-Aug-11

7:28

Wdsrvworker.dll

14.0.6112.5000

60,288

5-Oct-11

14:14

Wordwacflthost.dll

14.0.6107.5000

88,936

29-Aug-11

14:03


References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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