Before you reset your device and reinstall Windows, you can choose to keep your files or remove them. If you can't sign in to Windows, try retrieving your password before performing a reset. To learn more, see When you can't sign in to your Microsoft account. Here’s how to reset your Surface:

Personal Vault is a protected area in OneDrive where you can store your most important or sensitive files and photos without sacrificing the convenience of anywhere access.. We guide you through setting up your Personal Vault with a strong authentication method or a second step of identity verification, such as your fingerprint, face, PIN, or a code sent to you via email or SMS.

Find the device you want to find, then select Show details. Either select Find my device . To check for any security issues, go to Windows Defender settings , select Show details , and check your security status.

Note: The steps to install the 2019, 2016, or 2013 versions of Office Professional Plus, Office Standard, or a stand-alone app such as Word or Project might be different if you got Microsoft 365 through one of the following: Microsoft Workplace Discount Program (formerly known as Home Use Program): If you bought Microsoft 365 for personal use through your company, see Install Office through ...

If you have multiple profiles on your mobile device, the Phone Link will only work if your mobile device is set to the default profile. Provide feedback. We welcome your suggestions and insights! On your Android device: Open the Link to Windows app.

You are trying to open an Excel file and you get a message about the file being locked. Sometimes the file is locked by another user, and other times the "another user" is actually you. If you have locked the file yourself, it might be because the file is open on a different device, or the previous instance of the file didn't close properly.

Contact Microsoft Support. What's new. Surface Pro; Surface Laptop; Surface Laptop Studio 2

In quick settings: To find the quick setting for Bluetooth, select the Network, Sound, or Battery icons ( ) next to the time and date on the right side of your taskbar.Select Bluetooth to turn it on. If it's turned on without any Bluetooth devices connected, it might appear as Not connected . If you don't see Bluetooth in quick settings, you might need to add it.

Jika Anda tidak dapat masuk ke akun Microsoft, sebagian besar masalah dapat diidentifikasi dengan alat bantuan masuk kami. Alat ini akan meminta Anda memasukkan alamat email atau nomor telepon seluler yang ingin Anda gunakan untuk masuk dan memeriksa detail yang Anda sediakan.

For Microsoft 365 Family or Personal subscriptions: Select Install premium Microsoft 365 apps and follow the prompts to install or reinstall the desktop apps. On the Microsoft 365 subscription tab, select Manage. From here you can: Renew your subscription with a prepaid code or card. Learn more.