Se il problema riscontrato non è elencato, fai riferimento alla sezione Risoluzione dei problemi generali relativi al Bluetooth in Windows 11 e segui i passaggi descritti. Risoluzione dei problemi generali relativi al Bluetooth in Windows 11 Prova i seguenti passaggi di risoluzione dei problemi generali per risolvere il problema del Bluetooth.

The wireless connection should be reestablished. If your wireless device uses a Bluetooth connection, also see Fix Bluetooth problems in Windows for possible solutions. Check if the Mouse and Keyboard are working

If you are using a Windows 11 device, start by running the automated Bluetooth troubleshooter in the Get Help app. It will automatically run diagnostics and attempt to fix most Bluetooth problems. If you are using an older version of Windows or a mobile device, please skip to Common Bluetooth issues in Windows 11 section.

Windows 11: Go to Start > Settings > Bluetooth & devices > Add device > Bluetooth > **Surface Arc Mouse > Done. Windows 10: Go to Start > Settings > Devices > Bluetooth & other devices > Add Bluetooth or other device > Bluetooth > **Surface Arc Mouse > Done. Once your mouse is paired, the LED light will stop flashing.

Go to your PC manufacturer’s support website. Search using your device model number. Download and install the latest Bluetooth driver for Windows 11. Restart your PC after installation. For additional troubleshooting steps, visit Fix Bluetooth problems in Windows.

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سيقوم تلقائيا بتشغيل التشخيصات ومحاولة إصلاح معظم مشكلات Bluetooth. إذا كنت تستخدم إصدارا قديما من Windows أو جهاز محمول، فالرجاء الانتقال إلى مشاكل Bluetooth الشائعة في قسم Windows 11.

Nếu sự cố của bạn không được liệt kê, hãy tham khảo phần Khắc phục sự cố Bluetooth Chung trong Windows 11 và làm theo các bước đã nêu ở đó. Khắc phục sự cố Bluetooth chung trong Windows 11 Vui lòng thử các bước khắc phục sự cố chung sau để giúp khắc phục sự cố Bluetooth.

Executar a resolução de problemas do Windows Bluetooth Se estiver a utilizar um dispositivo Windows 11, comece por executar a resolução de problemas de Bluetooth automatizada na aplicação Obter Ajuda. Será executado automaticamente diagnóstico e tentará corrigir a maioria dos problemas de Bluetooth.

Go to your PC manufacturer’s support website. Search using your device model number. Download and install the latest Bluetooth driver for Windows 11. Restart your PC after installation. For additional troubleshooting steps, visit Fix Bluetooth problems in Windows.