Sign in with Microsoft
Sign in or create an account.
Hello,
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Symptoms

After you apply update 2919355 on a Windows 8.1 Pro-based computer that is not domain-joined, you can customize the Start screen. By default, only domain-joined computers in Windows 8.1 Pro can customize the Start screen.

Cause

This issue occurs because update 2919355 applies a Start screen customization policy incorrectly to the Pro edition of Windows 8.1.

Resolution

To resolve this issue, install the November 2014 update rollup for Windows RT 8.1, Windows 8.1, or Windows Server 2012 R2.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

See How to customize the Start screen that applies to Windows 8.1, Windows Server 2012, and Windows Server 2012 R2.

References

See the terminology that Microsoft uses to describe software updates.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!

×