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This article describes update 5002456 for Microsoft Word 2016 that was released on July 27, 2023.

Be aware that the update in the Microsoft Download Center applies to the Microsoft Installer (.msi)-based edition of Office 2016. It doesn't apply to the Office 2016 Click-to-Run editions, such as Microsoft Office 365 Home. (See What version of Office am I using?)

Improvements and fixes

This update fixes an issue that occurs if a Bookmark includes supported characters from an extended range.

How to download and install the update

Microsoft Update

Use Microsoft Update to automatically download and install the update.

Download Center

This update is also available for manual download and installation from the Microsoft Download Center. 

If you're not sure which platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files.

Virus-scan claim

Microsoft scanned this file for viruses by using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.

Update information

Prerequisites

To apply this update, you must have Microsoft Word 2016 installed.

Restart information

You may have to restart the computer after you install this update.

More information

How to uninstall this update

Windows 10 and Windows 11

  1. Go to Start, enter Control Panel in the search box, and then press Enter.

  2. Enter Installed Updates in the Control Panel search box.

  3. Select View installed updates in the search results.

  4. In the list of updates, locate and select KB5002456, and then select Uninstall.

Windows 8 and Windows 8.1

  1. Swipe in from the right edge of the screen, and then select Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.

  2. Enter windows update, select Windows Update, and then select Installed Updates.

  3. In the list of updates, locate and select KB5002456, and then select Uninstall.

Windows 7

  1. Go to Start, enter Run, and then select Run.

  2. Enter Appwiz.cpl, and then select OK.

  3. Select View installed updates.

  4. In the list of updates, locate and select KB5002456, and then select Uninstall.

File information

The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). The dates and times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and times may change when you perform certain operations on the files.

x86

word-x-none.msp file information

File identifier

File name

File version

File size

Date

Time

Genko.dll

Genko.dll

16.0.5032.1000

402,264

20-Jul-2023

03:57

Msword.olb

Msword.olb

16.0.5032.1000

939,304

20-Jul-2023

03:55

Pdfreflow.exe

Pdfreflow.exe

16.0.5377.1000

10,308,536

20-Jul-2023

03:55

Winword.exe

Winword.exe

16.0.5404.1002

1,939,856

23-Jul-2023

03:45

Wrd12cnv.dll

Wordcnv.dll

16.0.5404.1002

9,186,192

23-Jul-2023

03:45

Wwintl.dll_1033

Wwintl.dll

16.0.4936.1000

701,152

20-Jul-2023

03:54

Wwlib.dll

Wwlib.dll

16.0.5404.1002

29,630,768

23-Jul-2023

03:45

x64

word-x-none.msp file information

File identifier

File name

File version

File size

Date

Time

Calligra.dll

Calligra.dll

16.0.4528.1000

338,688

21-Jul-2023

02:38

Genko.dll

Genko.dll

16.0.5032.1000

513,368

20-Jul-2023

04:00

Msword.olb

Msword.olb

16.0.5032.1000

939,304

20-Jul-2023

03:58

Pdfreflow.exe

Pdfreflow.exe

16.0.5377.1000

15,922,632

20-Jul-2023

03:58

Winword.exe

Winword.exe

16.0.5404.1002

1,942,840

23-Jul-2023

03:46

Wrd12cnv.dll

Wordcnv.dll

16.0.5404.1002

11,893,552

23-Jul-2023

03:46

Wwintl.dll_1033

Wwintl.dll

16.0.4936.1000

780,488

20-Jul-2023

03:53

Wwlib.dll

Wwlib.dll

16.0.5404.1002

37,255,992

23-Jul-2023

03:46

References

Learn about the standard terminology that is used to describe Microsoft software updates.

The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office. 

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