Simptomi
Kada instalirate sigurnosno ažuriranje iz ožujka 2024. za Microsoft Exchange Server 2019. i 2016., ne možete pretpregledati dokumente programa Microsoft Word u programu Outlook na webu (OWA) i prikazat će se sljedeća poruka o pogrešci:
Nažalost, pojavio se problem i ne možemo otvoriti ovaj dokument. Ako se to ponovno dogodi, pokušajte otvoriti dokument u programu Microsoft Word.
Uz to, u zapisnik sustava Office Online Server (OOS) (koji je pohranjen u mapi C:\ProgramData\Microsoft\OfficeWebApps\Data\Logs\ULS):
FileUnknownException with InnerException from CheckBaseDocument, InnerException: Microsoft.Office.Web.Common.EnvironmentAdapters.UnexpectedErrorException: WOPI at Microsoft.Office.Web.Apps.Common.WopiTalky.AddHostResponseDataAndThrow(Exception exception, HttpRequestAsyncResult result) at Microsoft.Office.Web.Apps.Common.WopiTalky.LogAndThrowWireException(HttpRequestAsyncResult result, HttpRequestAsyncException delayedException) at Microsoft.Office.Web.Apps.Common.WopiDocument.LogAndThrowWireException(HttpRequestAsyncResult result, HttpRequestAsyncException delayedException) at Microsoft.Office.Web.Common.HttpRequestAsync.End() at Microsoft.Office.Web.Apps.Common.WopiDocument.CheckWopiFile()
Rješenje
Da biste riješili taj problem, instalirajte sljedeće ažuriranje:
