Fixes or workarounds for recent Office installation or activation issues

Last updated: July 2026

The issues listed below reflect the issues caused by the most recent product updates. For more troubleshooting help, see Troubleshoot installing Office below.

Office for Windows

• [FIXED] Office installation from portal.office.com not starting after selecting Install
• [RESOLVED] Repeated Office Update/Reapply Behavior on Monthly Enterprise Channel (Version 2512)
• [BY DESIGN] Integrated Apps deployment from AppSource fails for SaaS category apps
• [RESOLUTION] Office 2024 may appear as an earlier version of Office in the app backstage
• [FIXED] Users might receive a Product Deactivated error in Microsoft 365 Office apps
• [FIXED] Error code: PIN-INAPP-INVALIDPIN-8 when you try to activate your Office 2021 product key
• [FIXED] EULA dialog error: Microsoft Office Home and Student 2019 apps are included with your subscription
• Error Code: StackingTrialOnNonTrialNotSupported when you try to redeem your Office product key

Office for Mac

• [FIXED] Unexpected sign-outs in Microsoft 365 iOS apps with Intune MAM
• [WORKAROUND] Latest version of Office for Mac Home & Student 2016 not available from account.microsoft.com

Office for Android

Good news! There are no installation or activation issues affecting Office for Android currently. All cylinders are firing.

Office in the Microsoft Store

• [WORKAROUND] Language switches to English after activating pre-installed Office product

Troubleshoot installing Office

Troubleshoot installing Office

Office is taking long to install

Error messages or problems while installing Office

Unlicensed Product and activation errors in Office

Need more help?

	Talk to support. If you have a Microsoft 365 for home subscription, or you purchased a one-time download of Office 2016, click the Contact Us link at the bottom of this page.
	Ask the community Get help from experts in our forums: Office on Windows forum for personal, home, or university users Microsoft 365 community forum for business users
	Provide feedback in Office app You can send feedback directly to our Office teams:. In Office 2016 on Windows 10, open an Office app, and click File > Feedback.

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