Symptoms
When you load some image resources in an application such as Microsoft Visual Studio on a computer that has Windows 8.1, Windows Server 2012 R2, Windows 8, Windows Server 2012, Windows 7, or Windows Server 2008 R2 installed, the application stops responding and memory leaks in Windows. This issue occurs after you install the following update:
2670838 Platform update for Windows 7 SP1 and Windows Server 2008 R2 SP1
Resolution
To resolve this issue for Windows 8.1 and Windows Server 2012 R2, install update 2919355.
To resolve this issue for Windows 8, Windows Server 2012, Windows 7, or Windows Server 2008 R2, install the update that is described in this article.
Update information for Windows 8.1 and Windows Server 2012 R2
For more information about how to obtain update 2919355, click the following article number to view the article in the Microsoft Knowledge Base:
2919355 Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 Update April, 2014
Update information for Windows 8, Windows Server 2012, Windows 7, and Windows Server 2008 R2
How to obtain the update
Windows Update
This update is available from Windows Update.
Microsoft Download Center
You can obtain the stand-alone update package through the Microsoft Download Center. For more information, go to the Microsoft Download Center, and then search for KB2929755.
The following files are available for download from the Microsoft Download Center:
| Operating system | Update |
|---|---|
| All supported x86-based versions of Windows 8 |
Download the package now. |
| All supported x64-based versions of Windows 8 |
Download the package now. |
| All supported x64-based versions of Windows Server 2012 |
Download the package now. |
| All supported x86-based versions of Windows 7 |
Download the package now. |
| All supported x64-based versions of Windows 7 |
Download the package now. |
| All supported x64-based versions of Windows Server 2008 R2 |
Download the package now. |
Note The update for Windows RT can be obtained only from Windows Update.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Prerequisites
To apply this update, you must be running Windows 8, Windows Server 2012, Windows 7 or Windows Server 2008 R2.
Restart information
You must restart the computer after you apply this update.
Update replacement information
This update does not replace any previously released update.
File information
The global version of this update installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows 8, Windows Server 2012, Windows 7 or Windows Server 2008 R2 file information notes
The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
Version Product Milestone Service branch 6.2.920 0.16xxx windows RT, Windows 8 and Windows Server 2012 RTM GDR 6.2.920 0.20xxx Windows 8 and Windows Server 2012 RTM LDR 6.2.920 0.16xxx Windows 7 and Windows Server 2008 R2 RTM GDR 6.2.920 0.20xxx Windows 7 and Windows Server 2008 R2 RTM LDR GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are not listed
For Windows RT
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Windowscodecs.dll | 6.2.9200.16809 | 1,016,832 | 30-Jan-2014 | 23:41 | Not applicable |
For all supported x86-based versions of Windows 8
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Windowscodecs.dll | 6.2.9200.16809 | 1,339,392 | 31-Jan-2014 | 00:48 | x86 |
| Windowscodecs.dll | 6.2.9200.20930 | 1,319,936 | 31-Jan-2014 | 06:04 | x86 |
For all supported x64-based versions of Windows 8 and Windows Server 2012
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Windowscodecs.dll | 6.2.9200.16810 | 1,628,160 | 31-Jan-2014 | 00:06 | x64 |
| Windowscodecs.dll | 6.2.9200.20930 | 1,589,760 | 31-Jan-2014 | 06:20 | x64 |
| Windowscodecs.dll | 6.2.9200.16809 | 1,339,392 | 31-Jan-2014 | 00:48 | x86 |
| Windowscodecs.dll | 6.2.9200.20930 | 1,319,936 | 31-Jan-2014 | 06:04 | x86 |
For all supported x86-based versions of Windows 7
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Windowscodecs.dll | 6.2.9200.16809 | 1,230,336 | 04-Feb-2014 | 02:04 | x86 |
| Windowscodecs.dll | 6.2.9200.20930 | 1,230,336 | 04-Feb-2014 | 02:03 | x86 |
For all supported x64-based versions of Windows 7 and Windows Server 2008 R2
| File name | File version | File size | Date | Time | Platform |
|---|---|---|---|---|---|
| Windowscodecs.dll | 6.2.9200.16810 | 1,424,384 | 04-Feb-2014 | 02:32 | x64 |
| Windowscodecs.dll | 6.2.9200.20930 | 1,424,384 | 04-Feb-2014 | 02:32 | x64 |
| Windowscodecs.dll | 6.2.9200.16809 | 1,230,336 | 04-Feb-2014 | 02:04 | x86 |
| Windowscodecs.dll | 6.2.9200.20930 | 1,230,336 | 04-Feb-2014 | 02:03 | x86 |
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional file information for Windows 8, Windows Server 2012, Windows 7 or Windows Server 2008 R2
Additional files for Windows RT
| File property | Value |
|---|---|
| File name | Arm_b5878bd835f0a6929da3763788a83c78_31bf3856ad364e35_6.2.9200.16811_none_ce08f7671b9d8977.manifest |
| File version | Not applicable |
| File size | 700 |
| Date (UTC) | 31-Jan-2014 |
| Time (UTC) | 17:32 |
| Platform | Not applicable |
| File name | Arm_microsoft-windows-windowscodec_31bf3856ad364e35_6.2.9200.16811_none_9377edc7724be3a9.manifest |
| File version | Not applicable |
| File size | 92,460 |
| Date (UTC) | 31-Jan-2014 |
| Time (UTC) | 03:32 |
| Platform | Not applicable |
Additional files for all supported x86-based versions of Windows 8
| File property | Value |
|---|---|
| File name | X86_585ad344b1d2536bd264e8d5f7e65547_31bf3856ad364e35_6.2.9200.16811_none_bb49f6da9452cd79.manifest |
| File version | Not applicable |
| File size | 700 |
| Date (UTC) | 31-Jan-2014 |
| Time (UTC) | 17:27 |
| Platform | Not applicable |
| File name | X86_d8ef35a793738438ad3063f3f4b38173_31bf3856ad364e35_6.2.9200.20930_none_329f10a65bc271ce.manifest |
| File version | Not applicable |
| File size | 700 |
| Date (UTC) | 31-Jan-2014 |
| Time (UTC) | 17:27 |
| Platform | Not applicable |
| File name | X86_microsoft-windows-windowscodec_31bf3856ad364e35_6.2.9200.16811_none_93757b6f724ec4e3.manifest |
| File version | Not applicable |
| File size | 92,460 |
| Date (UTC) | 31-Jan-2014 |
| Time (UTC) | 01:37 |
| Platform | Not applicable |
| File name | X86_microsoft-windows-windowscodec_31bf3856ad364e35_6.2.9200.20930_none_93e878188b7d8338.manifest |
| File version | Not applicable |
| File size | 92,460 |
| Date (UTC) | 31-Jan-2014 |
| Time (UTC) | 06:52 |
| Platform | Not applicable |
Additional files for all supported x64-based versions of Windows 8 and Windows Server 2012
| File property | Value |
|---|---|
| File name | Amd64_585ad344b1d2536bd264e8d5f7e65547_31bf3856ad364e35_6.2.9200.16811_none_1768925e4cb03eaf.manifest |
| File version | Not applicable |
| File size | 702 |
| Date (UTC) | 31-Jan-2014 |
| Time (UTC) | 17:17 |
| Platform | Not applicable |
| File name | Amd64_7119d25720e1bc5edf11704469715091_31bf3856ad364e35_6.2.9200.20930_none_c661517d2b855570.manifest |
| File version | Not applicable |
| File size | 704 |
| Date (UTC) | 31-Jan-2014 |
| Time (UTC) | 17:17 |
| Platform | Not applicable |
| File name | Amd64_941b7551d3010b839fee39583468da4e_31bf3856ad364e35_6.2.9200.16811_none_7ff476ddcef48743.manifest |
| File version | Not applicable |
| File size | 704 |
| Date (UTC) | 31-Jan-2014 |
| Time (UTC) | 17:17 |
| Platform | Not applicable |
| File name | Amd64_a2405acd2555d16847c52425868574dc_31bf3856ad364e35_6.2.9200.20930_none_edbc6755d6dca42b.manifest |
| File version | Not applicable |
| File size | 1,048 |
| Date (UTC) | 31-Jan-2014 |
| Time (UTC) | 17:17 |
| Platform | Not applicable |
| File name | Amd64_a2af50b10727a515a8916176efa920f6_31bf3856ad364e35_6.2.9200.16811_none_4d617d54b351e7e9.manifest |
| File version | Not applicable |
| File size | 1,048 |
| Date (UTC) | 31-Jan-2014 |
| Time (UTC) | 17:17 |
| Platform | Not applicable |
| File name | Amd64_d8ef35a793738438ad3063f3f4b38173_31bf3856ad364e35_6.2.9200.20930_none_8ebdac2a141fe304.manifest |
| File version | Not applicable |
| File size | 702 |
| Date (UTC) | 31-Jan-2014 |
| Time (UTC) | 17:17 |
| Platform | Not applicable |
| File name | Amd64_microsoft-windows-windowscodec_31bf3856ad364e35_6.2.9200.16811_none_ef9416f32aac3619.manifest |
| File version | Not applicable |
| File size | 92,462 |
| Date (UTC) | 31-Jan-2014 |
| Time (UTC) | 04:01 |
| Platform | Not applicable |
| File name | Amd64_microsoft-windows-windowscodec_31bf3856ad364e35_6.2.9200.20930_none_f007139c43daf46e.manifest |
| File version | Not applicable |
| File size | 92,462 |
| Date (UTC) | 31-Jan-2014 |
| Time (UTC) | 08:58 |
| Platform | Not applicable |
| File name | X86_microsoft-windows-windowscodec_31bf3856ad364e35_6.2.9200.16811_none_93757b6f724ec4e3.manifest |
| File version | Not applicable |
| File size | 92,460 |
| Date (UTC) | 31-Jan-2014 |
| Time (UTC) | 01:37 |
| Platform | Not applicable |
| File name | X86_microsoft-windows-windowscodec_31bf3856ad364e35_6.2.9200.20930_none_93e878188b7d8338.manifest |
| File version | Not applicable |
| File size | 92,460 |
| Date (UTC) | 31-Jan-2014 |
| Time (UTC) | 06:52 |
| Platform | Not applicable |
Additional files for all supported x86-based versions of Windows 7
| File property | Value |
|---|---|
| File name | X86_11966b15d139d41a00e4a1d2a420dead_31bf3856ad364e35_7.1.7601.18386_none_99d616d2d4c0d3f7.manifest |
| File version | Not applicable |
| File size | 700 |
| Date (UTC) | 04-Feb-2014 |
| Time (UTC) | 17:07 |
| Platform | Not applicable |
| File name | X86_be21a585ec29305c51c23a6375e65b47_31bf3856ad364e35_7.1.7601.22589_none_a3d226013470b009.manifest |
| File version | Not applicable |
| File size | 700 |
| Date (UTC) | 04-Feb-2014 |
| Time (UTC) | 17:07 |
| Platform | Not applicable |
| File name | X86_microsoft-windows-windowscodec_31bf3856ad364e35_7.1.7601.18386_none_89afd4378a7df56d.manifest |
| File version | Not applicable |
| File size | 92,411 |
| Date (UTC) | 04-Feb-2014 |
| Time (UTC) | 02:32 |
| Platform | Not applicable |
| File name | X86_microsoft-windows-windowscodec_31bf3856ad364e35_7.1.7601.22589_none_8a3c73c6a398de63.manifest |
| File version | Not applicable |
| File size | 92,411 |
| Date (UTC) | 04-Feb-2014 |
| Time (UTC) | 02:31 |
| Platform | Not applicable |
Additional files for all supported x64-based versions of Windows 7 and Windows Server 2008 R2
| File property | Value |
|---|---|
| File name | Amd64_864def881ac2c7082d0f3a091a863cdf_31bf3856ad364e35_7.1.7601.22589_none_1ef0dbfe2ccd77f4.manifest |
| File version | Not applicable |
| File size | 1,048 |
| Date (UTC) | 04-Feb-2014 |
| Time (UTC) | 17:07 |
| Platform | Not applicable |
| File name | Amd64_9c408a0d60308d025207633223e6fb84_31bf3856ad364e35_7.1.7601.18386_none_304c6915e5f95bc7.manifest |
| File version | Not applicable |
| File size | 1,048 |
| Date (UTC) | 04-Feb-2014 |
| Time (UTC) | 17:07 |
| Platform | Not applicable |
| File name | Amd64_microsoft-windows-windowscodec_31bf3856ad364e35_7.1.7601.18386_none_e5ce6fbb42db66a3.manifest |
| File version | Not applicable |
| File size | 92,413 |
| Date (UTC) | 04-Feb-2014 |
| Time (UTC) | 03:02 |
| Platform | Not applicable |
| File name | Amd64_microsoft-windows-windowscodec_31bf3856ad364e35_7.1.7601.22589_none_e65b0f4a5bf64f99.manifest |
| File version | Not applicable |
| File size | 92,413 |
| Date (UTC) | 04-Feb-2014 |
| Time (UTC) | 03:01 |
| Platform | Not applicable |
| File name | X86_microsoft-windows-windowscodec_31bf3856ad364e35_7.1.7601.18386_none_89afd4378a7df56d.manifest |
| File version | Not applicable |
| File size | 92,411 |
| Date (UTC) | 04-Feb-2014 |
| Time (UTC) | 02:32 |
| Platform | Not applicable |
| File name | X86_microsoft-windows-windowscodec_31bf3856ad364e35_7.1.7601.22589_none_8a3c73c6a398de63.manifest |
| File version | Not applicable |
| File size | 92,411 |
| Date (UTC) | 04-Feb-2014 |
| Time (UTC) | 02:31 |
| Platform | Not applicable |