Add delivery receipt to track an e-mail message

適用先
Outlook for Microsoft 365 Outlook 2024 Outlook 2021

Get a delivery or read receipt

A delivery receipt tells you that an email message was delivered to the recipient's mailbox, but not whether the recipient has seen it or read it. A read receipt tells you that a message was opened. In both cases, you receive a message notification in your Inbox.

Note

The message recipient might decline to send a read receipt. In addition, the recipient's email program might not support read receipts.

  1. In the open message, click Options.
  2. In the Tracking group, select the Request a Delivery Receipt or the Request a Read Receipt check box.

To learn how to turn on these options for all messages that you send, see Be notified when others receive or open an email message.

Note

Receipts are delivered to your Inbox, and are shown with this icon: Icon indicating that the Inbox item is a Read or Delivery receipt. .