Symptoms
Consider the following scenario:
-
You have a telephone that is running Microsoft Lync 2010 Phone Edition.
-
Lync 2010 Phone Edition automatically logs in.
-
You configure the Time Format setting to the 24-hour clock format on the telephone.
-
You change to another language.
-
Lync 2010 Phone Edition auto logs in again.
In this scenario, the time format of the telephone is changed to the 12-hour clock format.
Note This issue does not occur when you configure the Time Format setting to 12-hour clock.Resolution
To resolve this issue, install the following cumulative update.
For Aastra 6721ip and Aastra 6725ip telephones:2529978 Description of the cumulative update for Lync 2010 Phone Edition for Aastra 6721ip and Aastra 6725ip: April 2011 For Polycom CX500, Polycom CX600 and Polycom CX3000 telephones:
2529977 Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX500, Polycom CX600 and Polycom CX3000: April 2011
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.