"0x0000001E" Stop error when you perform disk I/O-intensive operations on dynamic disks in Windows Server 2008 or in Windows Server 2008 R2

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Article ID: 2521220 - View products that this article applies to.
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Symptoms

Consider the following scenario:
  • You have a computer that is running Windows Server 2008 or Windows Server 2008 R2.
  • You set up a software RAID5 volume on the computer by using dynamic disks.
  • You perform some disk I/O-intensive operations on the volume.

    For example, you use Distributed File System (DFS) Replication to replicate files.
In this scenario, you receive a Stop error message that resembles the following:
STOP 0x0000001E (parameter1, parameter2 , parameter3 , parameter4)
KERNEL_MODE_EXCEPTION_NOT_HANDLED

Notes
  • The parameters in this Stop error message vary, depending on the configuration of the computer.
  • Not all "Stop 0x0000001E" error messages are caused by this issue.

Cause

This issue occurs because of an error in the Volmgrx.sys driver.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing this specific problem.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, submit a request to Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:
http://support.microsoft.com/contactus/?ws=support
Note The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:
  • Windows Server 2008
  • Windows Server 2008 Service Pack 2 (SP2)
  • Windows Server 2008 R2
  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows Server 2008 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
968849 How to obtain the latest service pack for Windows Server 2008
For more information about how to obtain a Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.
Windows Server 2008 file information notes
Important Windows Vista hotfixes and Windows Server 2008 hotfixes are included in the same packages. However, only "Windows Vista" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows Vista" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.0.600 2 . 22xxxWindows Server 2008SP2LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 and for Windows Vista" section. MUM files and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Agp440.sys6.0.6002.2261653,13618-Mar-201118:34x86
Amdagp.sys6.0.6002.2261654,16018-Mar-201118:34x86
Isapnp.sys6.0.6002.2261646,48018-Mar-201118:34x86
Msisadrv.sys6.0.6002.2261613,20018-Mar-201118:34x86
Mssmbios.sys6.0.6002.2261628,04818-Mar-201118:34x86
Nv_agp.sys6.0.6002.22616105,87218-Mar-201118:34x86
Pci.sys6.0.6002.22616148,88018-Mar-201118:34x86
Rdpdr.sys6.0.6002.22616250,36818-Mar-201114:16x86
Sisagp.sys6.0.6002.2261652,62418-Mar-201118:34x86
Streamci.dll6.0.6002.2261621,90418-Mar-201118:34x86
Swenum.sys6.0.6002.2261612,04818-Mar-201118:34Not applicable
Termdd.sys6.0.6002.2261651,60018-Mar-201118:34x86
Uliagpkx.sys6.0.6002.2261657,74418-Mar-201118:34x86
Viaagp.sys6.0.6002.2261653,64818-Mar-201118:34x86
Volmgr.sys6.0.6002.2261649,55218-Mar-201118:34x86
Volmgrx.sys6.0.6001.22882291,21618-Mar-201118:34x86
Volmgrx.sys6.0.6002.22616291,21618-Mar-201118:34x86
For all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Agp440.sys6.0.6002.2261661,32818-Mar-201118:31x64
Isapnp.sys6.0.6002.2261620,36818-Mar-201118:31x64
Msisadrv.sys6.0.6002.2261614,73618-Mar-201118:31x64
Mssmbios.sys6.0.6002.2261631,63218-Mar-201118:31x64
Nv_agp.sys6.0.6002.22616123,28018-Mar-201118:31x64
Pci.sys6.0.6002.22616178,57618-Mar-201118:31x64
Rdpdr.sys6.0.6002.22616315,90418-Mar-201114:40x64
Streamci.dll6.0.6002.2261623,44018-Mar-201118:31x64
Swenum.sys6.0.6002.2261612,30418-Mar-201118:31x64
Termdd.sys6.0.6002.2261660,81618-Mar-201118:31x64
Uliagpkx.sys6.0.6002.2261664,91218-Mar-201118:31x64
Volmgr.sys6.0.6002.2261663,37618-Mar-201118:31x64
Volmgrx.sys6.0.6001.22882406,41618-Mar-201118:31x64
Volmgrx.sys6.0.6002.22616406,41618-Mar-201118:31x64
Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.
  • The files that apply to a specific product, SR_Level (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table.
    Collapse this tableExpand this table
    VersionProductSR_LevelService branch
    6.1.760 0 . 20xxxWindows Server 2008 R2RTMLDR
    6.1.760 1 . 21xxxWindows Server 2008 R2SP1LDR
  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
For all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameFile versionFile sizeDateTimePlatform
Volmgrx-ppdlic.xrm-msNot applicable3,19819-Mar-201107:45Not applicable
Volmgrx.sys6.1.7600.20928363,39219-Mar-201107:35x64
Volmgrx-ppdlic.xrm-msNot applicable3,19819-Mar-201107:54Not applicable
Volmgrx.sys6.1.7601.21687363,39219-Mar-201107:45x64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows Server 2008

Additional files for all supported x86-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameUpdate.mum
File versionNot applicable
File size3,577
Date (UTC)18-Mar-2011
Time (UTC)19:21
PlatformNot applicable
File nameX86_11de685dd15fc904150a87def9d94ba3_31bf3856ad364e35_6.0.6002.22616_none_e26deee455d58d8b.manifest
File versionNot applicable
File size708
Date (UTC)18-Mar-2011
Time (UTC)19:21
PlatformNot applicable
File nameX86_e07d41ebd0c060e6df34874fb4e90a66_31bf3856ad364e35_6.0.6001.22882_none_7730f4fb65f596f1.manifest
File versionNot applicable
File size708
Date (UTC)18-Mar-2011
Time (UTC)19:21
PlatformNot applicable
File nameX86_machine.inf_31bf3856ad364e35_6.0.6002.22616_none_bc7e3ceed4f76b9b.manifest
File versionNot applicable
File size9,974
Date (UTC)18-Mar-2011
Time (UTC)19:21
PlatformNot applicable
File nameX86_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6001.22882_none_dd37ed4b9f8574fd.manifest
File versionNot applicable
File size4,464
Date (UTC)18-Mar-2011
Time (UTC)19:21
PlatformNot applicable
File nameX86_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6002.22616_none_df6e11b59c6f690d.manifest
File versionNot applicable
File size4,464
Date (UTC)18-Mar-2011
Time (UTC)19:21
PlatformNot applicable
Additional files for all supported x64-based versions of Windows Server 2008
Collapse this tableExpand this table
File nameAmd64_853489eb66a7fa6d1bc09f7dd32e7bee_31bf3856ad364e35_6.0.6002.22616_none_e368ad24f1cb7552.manifest
File versionNot applicable
File size712
Date (UTC)18-Mar-2011
Time (UTC)19:21
PlatformNot applicable
File nameAmd64_a780e0a4650bf72a8c62fb226f003c42_31bf3856ad364e35_6.0.6001.22882_none_6017b3673cd35fe4.manifest
File versionNot applicable
File size712
Date (UTC)18-Mar-2011
Time (UTC)19:21
PlatformNot applicable
File nameAmd64_machine.inf_31bf3856ad364e35_6.0.6002.22616_none_189cd8728d54dcd1.manifest
File versionNot applicable
File size8,242
Date (UTC)18-Mar-2011
Time (UTC)19:21
PlatformNot applicable
File nameAmd64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6001.22882_none_395688cf57e2e633.manifest
File versionNot applicable
File size4,733
Date (UTC)18-Mar-2011
Time (UTC)19:21
PlatformNot applicable
File nameAmd64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.0.6002.22616_none_3b8cad3954ccda43.manifest
File versionNot applicable
File size4,733
Date (UTC)18-Mar-2011
Time (UTC)19:21
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size3,605
Date (UTC)18-Mar-2011
Time (UTC)19:21
PlatformNot applicable

Additional file information for Windows Server 2008 R2

Additional files for all supported x64-based versions of Windows Server 2008 R2
Collapse this tableExpand this table
File nameAmd64_9f19d0d9eda0a6135bbb4ca0fd6b6701_31bf3856ad364e35_6.1.7601.21687_none_18f2795778eb4e50.manifest
File versionNot applicable
File size712
Date (UTC)21-Mar-2011
Time (UTC)16:41
PlatformNot applicable
File nameAmd64_e6f7ff59f8dfa59364d07398768e8dea_31bf3856ad364e35_6.1.7600.20928_none_4f7507c988c43017.manifest
File versionNot applicable
File size712
Date (UTC)21-Mar-2011
Time (UTC)16:41
PlatformNot applicable
File nameAmd64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.1.7600.20928_none_39c53a58b8c4137f.manifest
File versionNot applicable
File size4,347
Date (UTC)19-Mar-2011
Time (UTC)08:16
PlatformNot applicable
File nameAmd64_microsoft-windows-dynamicvolumemanager_31bf3856ad364e35_6.1.7601.21687_none_3b69b5a6b61c1093.manifest
File versionNot applicable
File size4,347
Date (UTC)19-Mar-2011
Time (UTC)08:10
PlatformNot applicable
File nameUpdate.mum
File versionNot applicable
File size3,167
Date (UTC)21-Mar-2011
Time (UTC)16:41
PlatformNot applicable

Properties

Article ID: 2521220 - Last Review: December 27, 2012 - Revision: 5.0
Applies to
  • Windows Server 2008 Standard
  • Windows Server 2008 Enterprise
  • Windows Server 2008 Datacenter
  • Windows Server 2008 Standard without Hyper-V
  • Windows Server 2008 Enterprise without Hyper-V
  • Windows Server 2008 Datacenter without Hyper-V
  • Windows Server 2008 R2 Standard
  • Windows Server 2008 R2 Enterprise
  • Windows Server 2008 R2 Datacenter
Keywords: 
kbautohotfix kbqfe kbhotfixserver kbfix kbsurveynew kbexpertiseinter KB2521220

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