Symptoms
An update is available to increase the maximum ringer volume on telephones that are running Microsoft Lync 2010 Phone Edition. This update applies on the following telephone products:
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HP 4110 and HP 4120
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Polycom CX500, Polycom CX600 and Polycom CX3000
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Aastra 6721ip and Aastra 6725ip
Resolution
To resolve this issue, install the appropriate cumulative update for the telephone that you are using:
For HP 4110 and HP 4120 telephones
2672743 Description of the cumulative update for Lync 2010 Phone Edition for HP 4110 and HP 4120: February 2012
For Polycom CX500, Polycom CX600, and Polycom CX3000 telephones
2672349 Description of the cumulative update for Lync 2010 Phone Edition for Polycom CX500, Polycom CX600, and Polycom CX3000: February 2012
For Aastra 6721ip and Aastra 6725ip telephones
2672352 Description of the cumulative update for Lync 2010 Phone Edition for Aastra 6721ip and Aastra 6725ip: February 2012