Symptoms
Assume that you put the computer into sleep mode by using the power button on the start screen or the charms. When you try to wake up the computer from sleep mode, the computer crashes in the Basic Input Output System (BIOS) and begins a fresh restart.
Resolution
Update information
How to obtain this update
Windows Update
This update is available from Windows Update.
Microsoft Download Center
The following files are available for download from the Microsoft Download Center:
|
Operating system |
Update |
|---|---|
|
All supported x86-based versions of Windows 8.1 |
|
|
All supported x64-based versions of Windows 8.1 |
|
|
All supported x64-based versions of Windows Server 2012 R2 |
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
Prerequisites
To apply this update, you must be running Windows 8.1 or Windows Server 2012 R2.
Registry information
To apply this update, you do not have to make any changes to the registry.
Restart requirement
You have to restart the computer after you apply this update.
Update replacement information
This update does not replace a previously released update.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Additional file information for Windows 8.1 and for Windows Server 2012 R2
Additional files all supported x86-based versions of Windows 8.1
|
File property |
Value |
|---|---|
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
2,012 |
|
Date (UTC) |
28-Mar-2014 |
|
Time (UTC) |
00:58 |
|
Platform |
Not applicable |
|
File name |
X86_0a4e3661e45da065f9a906b2ac29e581_31bf3856ad364e35_6.3.9600.17080_none_60dde3533b755038.manifest |
|
File version |
Not applicable |
|
File size |
725 |
|
Date (UTC) |
28-Mar-2014 |
|
Time (UTC) |
00:58 |
|
Platform |
Not applicable |
|
File name |
X86_microsoft-windows-b..re-bootmanager-pcat_31bf3856ad364e35_6.3.9600.17080_none_57c55968cecdd518.manifest |
|
File version |
Not applicable |
|
File size |
4,771 |
|
Date (UTC) |
25-Mar-2014 |
|
Time (UTC) |
01:43 |
|
Platform |
Not applicable |
Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012 R2
|
File property |
Value |
|---|---|
|
File name |
Amd64_0a4e3661e45da065f9a906b2ac29e581_31bf3856ad364e35_6.3.9600.17080_none_bcfc7ed6f3d2c16e.manifest |
|
File version |
Not applicable |
|
File size |
727 |
|
Date (UTC) |
28-Mar-2014 |
|
Time (UTC) |
01:35 |
|
Platform |
Not applicable |
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
3,155 |
|
Date (UTC) |
28-Mar-2014 |
|
Time (UTC) |
01:35 |
|
Platform |
Not applicable |
|
File name |
X86_microsoft-windows-b..re-bootmanager-pcat_31bf3856ad364e35_6.3.9600.17080_none_57c55968cecdd518.manifest |
|
File version |
Not applicable |
|
File size |
4,771 |
|
Date (UTC) |
25-Mar-2014 |
|
Time (UTC) |
01:43 |
|
Platform |
Not applicable |
