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Notice

This update is no longer available. To fix the issues that are described in this article, install the latest Microsoft Office update from the following Microsoft Learn article:

Latest updates for versions of Office that use Windows Installer (MSI)

Introduction

This article describes update KB2975838 for Microsoft Outlook 2013, which was released on November 19, 2015. This update has a prerequisite.

Be aware that the update in Download Center applies to Microsoft Installer (.msi)-based edition of Office 2013. It doesn't apply to the Office 2013 Click-to-Run editions such as Microsoft Office 365 Home. (How to determine?)

Improvements and fixes

This update fixes a crash that may occur after you install KB3101488 for Outlook 2013. It also includes all the fixes that are included in KB3101488.

Update information

Restart information

You may have to restart the computer after you install this update.

Prerequisite

To apply this update, you must have Microsoft Office 2013 Service Pack 1 installed.

More Information

To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:
 

  1. Open Microsoft Outlook 2013.

  2. On the File menu, select Account.

  3. For Office 2013 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item is not displayed.

Office 2013 Click-to-Run installation

MSI-based Office 2013

The screenshot for Outlook Click to Run

The screenshot for Outlook MSI

Windows 10
 

  1. Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.

  2. In the list of updates, locate and then select update KB2975838, and then select Uninstall.

Windows 8 and Windows 8.1
 

  1. Swipe in from the right edge of the screen, and then select Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.

  2. Enter windows update, select Windows Update, and then select Installed Updates.

  3. In the list of updates, locate and then select update KB2975838, and then select Uninstall.

Windows 7
 

  1. Go to Start, enter Run, and then select Run.

  2. Enter Appwiz.cpl, and then select OK.

  3. Select View installed updates.

  4. In the list of updates, locate and then select update KB2975838, and then select Uninstall.

References

See the information about the standard terminology that is used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

File Information

The global version of this update has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

outlook-x-none.msp file information

File identifier

File name

File version

File size

Date

Time

Cnfnot32.exe_0004

Cnfnot32.exe

15.0.4737.1000

227,496

14-Nov-2015

20:31

Contab32.dll

Contab32.dll

15.0.4771.1000

181,952

14-Nov-2015

20:31

Dlgsetp.dll

Dlgsetp.dll

15.0.4771.1000

130,232

14-Nov-2015

20:31

Emsmdb32.dll_0005

Emsmdb32.dll

15.0.4771.1004

2,972,416

14-Nov-2015

20:31

Envelope.dll

Envelope.dll

15.0.4771.1000

220,360

14-Nov-2015

20:31

Exsec32.dll_0001

Exsec32.dll

15.0.4759.1000

423,984

14-Nov-2015

20:31

Intldate.dll_0001

Intldate.dll

15.0.4466.1000

96,352

14-Nov-2015

20:32

Localdv.dll_1033

Localdv.dll

15.0.4454.1000

39,008

14-Nov-2015

20:31

Mapiph.dll

Mapiph.dll

15.0.4717.1000

415,968

14-Nov-2015

20:31

Mapir.dll_1033

Mapir.dll

15.0.4753.1000

1,263,696

14-Nov-2015

20:31

Mapir.dll.idx_dll_1033

Mapir.dll.idx_dll

15.0.4541.1000

104,648

14-Nov-2015

20:31

Mimedir.dll

Mimedir.dll

15.0.4771.1000

544,416

14-Nov-2015

20:31

Mspst32.dll_0004

Mspst32.dll

15.0.4771.1000

2,129,144

14-Nov-2015

20:31

Notes.ico_1033

Notes.ico

Not applicable

2,998

14-Nov-2015

20:31

Oladd.fae

Oladd.fae

15.0.4454.1000

131,728

14-Nov-2015

20:31

Olappt.fae

Olappt.fae

15.0.4454.1000

121,992

14-Nov-2015

20:31

Oljrnl.fae

Oljrnl.fae

15.0.4454.1000

72,832

14-Nov-2015

20:31

Olmail.fae

Olmail.fae

15.0.4454.1000

64,136

14-Nov-2015

20:31

Olmapi32.dll

Olmapi32.dll

15.0.4771.1004

5,561,024

14-Nov-2015

20:31

Olnote.fae

Olnote.fae

15.0.4454.1000

54,392

14-Nov-2015

20:31

Olr.sam_1033

Olr.sam

15.0.4454.1000

16,008

14-Nov-2015

20:31

Oltask.fae

Oltask.fae

15.0.4727.1000

113,888

14-Nov-2015

20:31

Omsmain.dll

Omsmain.dll

15.0.4763.1000

1,060,552

14-Nov-2015

20:31

Omsxp32.dll

Omsxp32.dll

15.0.4727.1000

353,496

14-Nov-2015

20:31

Outlctl.dll

Outlctl.dll

15.0.4713.1000

170,656

14-Nov-2015

20:31

Outllibr.dll_1033

Outllibr.dll

15.0.4767.1000

7,411,384

14-Nov-2015

20:31

Outllibr.dll.idx_dll_1033

Outllibr.dll.idx_dll

15.0.4763.1000

111,816

14-Nov-2015

20:31

Outllibr.rest.idx_dll_1033

Outllibr.rest.idx_dll

15.0.4757.1000

290,400

14-Nov-2015

20:31

Outlmime.dll

Outlmime.dll

15.0.4771.1000

740,560

14-Nov-2015

20:31

Outlook.exe

Outlook.exe

15.0.4771.1000

27,113,128

14-Nov-2015

20:31

Outlook.man

Outlook.exe.manifest

Not applicable

1,856

14-Nov-2015

20:31

Outlook.hol_1033

Outlook.hol

Not applicable

1,285,856

14-Nov-2015

20:31

Outlph.dll

Outlph.dll

15.0.4763.1000

366,808

14-Nov-2015

20:31

Outlrpc.dll

Outlrpc.dll

15.0.4454.1000

38,984

14-Nov-2015

20:31

Outlvba.dll

Outlvba.dll

15.0.4771.1000

78,528

14-Nov-2015

20:31

Outlvbs.dll_0001

Outlvbs.dll

15.0.4767.1000

74,424

14-Nov-2015

20:31

Outlwvw.dll_1033

Outlwvw.dll

15.0.4454.1000

125,504

14-Nov-2015

20:31

Pstprx32.dll

Pstprx32.dll

15.0.4771.1000

1,940,656

14-Nov-2015

20:31

Recall.dll

Recall.dll

15.0.4727.1000

61,104

14-Nov-2015

20:31

Rm.dll

Rm.dll

15.0.4763.1000

98,376

14-Nov-2015

20:31

Scanpst.exe_0002

Scanpst.exe

15.0.4691.1000

46,816

14-Nov-2015

20:31

Scnpst32.dll

Scnpst32.dll

15.0.4771.1000

576,752

14-Nov-2015

20:31

Scnpst64.dll

Scnpst64.dll

15.0.4771.1000

578,296

14-Nov-2015

20:31

Scnpst64c.dll

Scnpst64c.dll

15.0.4771.1000

778,496

14-Nov-2015

20:31

Sendto.dll

Sendto.dll

15.0.4454.1000

27,216

14-Nov-2015

20:31

Transmgr.dll

Transmgr.dll

15.0.4454.1000

142,432

14-Nov-2015

20:31

outlook-x-none.msp file information

File identifier

File name

File version

File size

Date

Time

Cnfnot32.exe_0004

Cnfnot32.exe

15.0.4737.1000

153,256

14-Nov-2015

20:29

Contab32.dll

Contab32.dll

15.0.4771.1000

134,336

14-Nov-2015

20:29

Dlgsetp.dll

Dlgsetp.dll

15.0.4767.1000

94,392

14-Nov-2015

20:29

Emsmdb32.dll_0005

Emsmdb32.dll

15.0.4771.1004

2,228,480

14-Nov-2015

20:29

Envelope.dll

Envelope.dll

15.0.4771.1000

160,968

14-Nov-2015

20:29

Exsec32.dll_0001

Exsec32.dll

15.0.4759.1000

310,320

14-Nov-2015

20:29

Intldate.dll_0001

Intldate.dll

15.0.4545.1000

80,576

14-Nov-2015

20:30

Localdv.dll_1033

Localdv.dll

15.0.4454.1000

36,960

14-Nov-2015

20:29

Mapiph.dll

Mapiph.dll

15.0.4717.1000

283,880

14-Nov-2015

20:29

Mapir.dll_1033

Mapir.dll

15.0.4753.1000

1,263,696

14-Nov-2015

20:29

Mapir.dll.idx_dll_1033

Mapir.dll.idx_dll

15.0.4541.1000

104,648

14-Nov-2015

20:29

Mimedir.dll

Mimedir.dll

15.0.4771.1000

394,400

14-Nov-2015

20:29

Mspst32.dll_0004

Mspst32.dll

15.0.4771.1000

1,660,664

14-Nov-2015

20:29

Notes.ico_1033

Notes.ico

Not applicable

2,998

14-Nov-2015

20:29

Oladd.fae

Oladd.fae

15.0.4454.1000

97,424

14-Nov-2015

20:29

Olappt.fae

Olappt.fae

15.0.4454.1000

91,288

14-Nov-2015

20:29

Oljrnl.fae

Oljrnl.fae

15.0.4454.1000

52,352

14-Nov-2015

20:29

Olmail.fae

Olmail.fae

15.0.4507.1000

47,328

14-Nov-2015

20:29

Olmapi32.dll

Olmapi32.dll

15.0.4771.1004

4,077,248

14-Nov-2015

20:29

Olnote.fae

Olnote.fae

15.0.4454.1000

40,056

14-Nov-2015

20:29

Olr.sam_1033

Olr.sam

15.0.4454.1000

14,448

14-Nov-2015

20:29

Oltask.fae

Oltask.fae

15.0.4727.1000

84,704

14-Nov-2015

20:29

Omsmain.dll

Omsmain.dll

15.0.4763.1000

751,816

14-Nov-2015

20:29

Omsxp32.dll

Omsxp32.dll

15.0.4763.1000

247,928

14-Nov-2015

20:29

Outlctl.dll

Outlctl.dll

15.0.4713.1000

125,088

14-Nov-2015

20:29

Outllibr.dll_1033

Outllibr.dll

15.0.4767.1000

7,411,384

14-Nov-2015

20:29

Outllibr.dll.idx_dll_1033

Outllibr.dll.idx_dll

15.0.4763.1000

111,816

14-Nov-2015

20:29

Outllibr.rest.idx_dll_1033

Outllibr.rest.idx_dll

15.0.4757.1000

290,400

14-Nov-2015

20:29

Outlmime.dll

Outlmime.dll

15.0.4771.1000

543,952

14-Nov-2015

20:29

Outlook.exe

Outlook.exe

15.0.4771.1000

18,999,976

14-Nov-2015

20:29

Outlook.man

Outlook.exe.manifest

Not applicable

1,856

14-Nov-2015

20:29

Outlook.hol_1033

Outlook.hol

Not applicable

1,285,856

14-Nov-2015

20:29

Outlph.dll

Outlph.dll

15.0.4763.1000

312,440

14-Nov-2015

20:29

Outlrpc.dll

Outlrpc.dll

15.0.4454.1000

30,776

14-Nov-2015

20:29

Outlvba.dll

Outlvba.dll

15.0.4771.1000

58,560

14-Nov-2015

20:29

Outlvbs.dll_0001

Outlvbs.dll

15.0.4767.1000

57,528

14-Nov-2015

20:29

Outlwvw.dll_1033

Outlwvw.dll

15.0.4454.1000

123,968

14-Nov-2015

20:29

Pstprx32.dll

Pstprx32.dll

15.0.4771.1000

1,239,728

14-Nov-2015

20:29

Recall.dll

Recall.dll

15.0.4561.1000

43,184

14-Nov-2015

20:29

Rm.dll

Rm.dll

15.0.4703.1000

75,944

14-Nov-2015

20:29

Scanpst.exe_0002

Scanpst.exe

15.0.4665.1000

40,160

14-Nov-2015

20:29

Scnpst32.dll

Scnpst32.dll

15.0.4771.1000

457,456

14-Nov-2015

20:29

Scnpst64.dll

Scnpst64.dll

15.0.4771.1000

469,240

14-Nov-2015

20:29

Scnpst64c.dll

Scnpst64c.dll

15.0.4767.1000

670,464

14-Nov-2015

20:29

Sendto.dll

Sendto.dll

15.0.4454.1000

23,656

14-Nov-2015

20:29

Transmgr.dll

Transmgr.dll

15.0.4545.1000

112,320

14-Nov-2015

20:29

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