S AŽ E T A K
Ako imate poteškoće s internetskom vezom, možete pokušati vratiti izvorne postavke protokola TCP/IP. Članak opisuje dva načina za vraćanje izvornih postavki protokola TCP/IP. Da bismo umjesto vas vratili izvorne postavke protokola TCP/IP, idite na odjeljak "Jednostavan popravak". Ako biste radije ručno vratili izvorne postavke protokola TCP/IP, idite na odjeljak "Popravit ću to sam".
Jednostavan popravak
Da biste automatski vratili izvorne postavke protokola TCP/IP, kliknite gumb Preuzmi (Download). U dijaloškom okviru Preuzimanje datoteke (File Download) kliknite Pokreni (Run) ili Otvori (Open), a zatim slijedite korake navedene u čarobnjaku za jednostavan popravak.
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Čarobnjak je možda samo na engleskom jeziku. Automatski popravak, međutim, funkcionira i u verzijama sustava Windows na drugim jezicima.
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Ako ne koristite računalo na kojemu se pojavljuje problem, rješenje za jednostavan popravak možete spremiti na izbrisivi memorijski pogon ili na CD, a zatim ga pokrenuti na računalu na kojem se problem pojavljuje.
Za sustave Windows 8.1, Windows 8, Windows RT, Windows 7, Windows Server 2012R2, Windows Server 2012 i Windows Server 2008 R2
Za sustav Windows Vista, Windows XP, Windows Server 2008 ili Windows Server 2003
Da biste ručno vratili izvorne postavke protokola TCP/IP, slijedite ove korake:Napomena Da biste proveli postupak, na računalo morate biti prijavljeni kao administrator. U sustavima Windows 8 i Windows 8.1
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Na početnom zaslonu upišite CMD. U rezultatima pretraživanja desnom tipkom miša kliknite Naredbeni redak (Command Prompt), a zatim kliknite Pokreni kao administrator (Run as administrator).
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U naredbeni redak upišite sljedeću naredbu pa pritisnite tipku Enter:netsh int ip reset c:\resetlog.txt Napomena Ako ne želite navesti put direktorija datoteke zapisnika, pokrenite sljedeću naredbu:netsh int ip reset
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Ponovno pokrenite računalo.
U sustavima Windows 7 i Windows Vista
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Da biste otvorili naredbeni redak, kliknite Start pa upišite cmd u okvir Pretraži programe i datoteke (Search programs and files).
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U odjeljku Programi (Programs) desnom tipkom miša kliknite ikonu CMD.exe, a zatim kliknite Pokreni kao administrator (Run as administrator).
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Kada se prikaže okvir Kontrola korisničkog računa (User Account Control), kliknite Da (Yes).
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U naredbeni redak upišite sljedeću naredbu pa pritisnite tipku Enter:netsh int ip reset c:\resetlog.txt Napomena Ako ne želite navesti put direktorija datoteke zapisnika, pokrenite sljedeću naredbu:netsh int ip reset resetlog.txt
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Ponovno pokrenite računalo.
U sustavu Windows XP
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Da biste otvorili naredbeni redak, kliknite Start pa Pokreni (Run). U okvir Otvori (Open) upišite sljedeću naredbu pa pritisnite tipku ENTER:
cmd
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U naredbeni redak upišite sljedeću naredbu pa pritisnite tipku Enter:netsh int ip reset c:\resetlog.txt Napomena Ako ne želite navesti put direktorija datoteke zapisnika, pokrenite sljedeću naredbu:
netsh int ip reset resetlog.txt
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Ponovno pokrenite računalo.
Kada pokrenete naredbu reset, ona će prebrisati sljedeće registarske ključeve koje koristi protokol TCP/IP:
SYSTEM\CurrentControlSet\Services\Tcpip\Parameters SYSTEM\CurrentControlSet\Services\DHCP\Parameters
Učinak toga jednak je uklanjanju i ponovnoj instalaciji protokola TCP/IP. Da biste uspješno pokrenuli ručnu naredbu, morate navesti naziv datoteke zapisnika u koju se zapisuju akcije naredbe netsh. (Ova se datoteka zapisnika označuje kao "resetlog.txt" u ručnim postupcima navedenim ranije u ovom odjeljku.)
D O D A T N E I N F O R M A C I J E
Je li to riješilo problem? Provjerite je li problem riješen. Ako jest, gotovi ste s ovim člankom. Ako problem nije riješen, obratite se službi za podršku.
U nastavku se nalazi primjer datoteke zapisnika stvorene naredbom netsh prilikom pokretanja naredbe za vraćanje izvornih postavki IP-a. Stvarna datoteka zapisnika može se razlikovati ovisno o konfiguraciji računala. U slučaju da ključevi registra povezani s TCP/IP protokolom nisu bili izmijenjeni u odnosu na izvornu konfiguraciju, u datoteci možda neće biti zapisanih akcija. reset SYSTEM\CurrentControlSet\Services\Dhcp\Parameters\Options\15\RegLocation old REG_MULTI_SZ = SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\?\DhcpDomain SYSTEM\CurrentControlSet\Services\TcpIp\Parameters\DhcpDomainadded SYSTEM\CurrentControlSet\Services\Netbt\Parameters\Interfaces\Tcpip_{2DDD011E-B1B6-4886-87AC-B4E72693D10C}\NetbiosOptionsadded SYSTEM\CurrentControlSet\Services\Netbt\Parameters\Interfaces\Tcpip_{BAA9D128-54BB-43F6-8922-313D537BE03E}\NetbiosOptionsreset SYSTEM\CurrentControlSet\Services\Netbt\Parameters\Interfaces\Tcpip_{BD2859BA-B26A-4E2B-A3FE-3D246F90A81A}\NameServerList old REG_MULTI_SZ = 10.1.1.2deleted SYSTEM\CurrentControlSet\Services\Netbt\Parameters\EnableLmhostsadded SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{2DDD011E-B1B6-4886-87AC-B4E72693D10C}\AddressTypeadded SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{2DDD011E-B1B6-4886-87AC-B4E72693D10C}\DefaultGatewayMetricadded SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{2DDD011E-B1B6-4886-87AC-B4E72693D10C}\DisableDynamicUpdatedeleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{2DDD011E-B1B6-4886-87AC-B4E72693D10C}\DontAddDefaultGatewayreset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{2DDD011E-B1B6-4886-87AC-B4E72693D10C}\EnableDhcp old REG_DWORD = 0added SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{2DDD011E-B1B6-4886-87AC-B4E72693D10C}\NameServeradded SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{2DDD011E-B1B6-4886-87AC-B4E72693D10C}\RawIpAllowedProtocolsadded SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{2DDD011E-B1B6-4886-87AC-B4E72693D10C}\TcpAllowedPortsadded SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{2DDD011E-B1B6-4886-87AC-B4E72693D10C}\UdpAllowedPortsadded SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{5B3675C3-6EB9-4936-B991-04DA31024C4E}\DisableDynamicUpdatereset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{5B3675C3-6EB9-4936-B991-04DA31024C4E}\EnableDhcp old REG_DWORD = 0reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{5B3675C3-6EB9-4936-B991-04DA31024C4E}\IpAddress old REG_MULTI_SZ = 12.12.12.12deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{5B3675C3-6EB9-4936-B991-04DA31024C4E}\IpAutoconfigurationAddressdeleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{5B3675C3-6EB9-4936-B991-04DA31024C4E}\IpAutoconfigurationMaskdeleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{5B3675C3-6EB9-4936-B991-04DA31024C4E}\IpAutoconfigurationSeedreset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{5B3675C3-6EB9-4936-B991-04DA31024C4E}\RawIpAllowedProtocols old REG_MULTI_SZ = 0reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{5B3675C3-6EB9-4936-B991-04DA31024C4E}\SubnetMask old REG_MULTI_SZ = 255.255.255.0reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{5B3675C3-6EB9-4936-B991-04DA31024C4E}\TcpAllowedPorts old REG_MULTI_SZ = 0reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{5B3675C3-6EB9-4936-B991-04DA31024C4E}\UdpAllowedPorts old REG_MULTI_SZ = 0added SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BAA9D128-54BB-43F6-8922-313D537BE03E}\AddressTypeadded SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BAA9D128-54BB-43F6-8922-313D537BE03E}\DefaultGatewayMetricadded SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BAA9D128-54BB-43F6-8922-313D537BE03E}\DisableDynamicUpdatedeleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BAA9D128-54BB-43F6-8922-313D537BE03E}\DontAddDefaultGatewayreset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BAA9D128-54BB-43F6-8922-313D537BE03E}\EnableDhcp old REG_DWORD = 0added SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BAA9D128-54BB-43F6-8922-313D537BE03E}\NameServeradded SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BAA9D128-54BB-43F6-8922-313D537BE03E}\RawIpAllowedProtocolsadded SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BAA9D128-54BB-43F6-8922-313D537BE03E}\TcpAllowedPortsadded SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BAA9D128-54BB-43F6-8922-313D537BE03E}\UdpAllowedPortsreset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BD2859BA-B26A-4E2B-A3FE-3D246F90A81A}\DefaultGateway old REG_MULTI_SZ = 10.1.1.2reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BD2859BA-B26A-4E2B-A3FE-3D246F90A81A}\DefaultGatewayMetric old REG_MULTI_SZ = 0added SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BD2859BA-B26A-4E2B-A3FE-3D246F90A81A}\DisableDynamicUpdatereset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BD2859BA-B26A-4E2B-A3FE-3D246F90A81A}\EnableDhcp old REG_DWORD = 0reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BD2859BA-B26A-4E2B-A3FE-3D246F90A81A}\IpAddress old REG_MULTI_SZ = 10.1.1.1deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BD2859BA-B26A-4E2B-A3FE-3D246F90A81A}\IpAutoconfigurationAddressdeleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BD2859BA-B26A-4E2B-A3FE-3D246F90A81A}\IpAutoconfigurationMaskdeleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BD2859BA-B26A-4E2B-A3FE-3D246F90A81A}\IpAutoconfigurationSeedreset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BD2859BA-B26A-4E2B-A3FE-3D246F90A81A}\NameServer old REG_SZ = 10.1.1.2,10.1.1.3reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BD2859BA-B26A-4E2B-A3FE-3D246F90A81A}\RawIpAllowedProtocols old REG_MULTI_SZ = 0reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BD2859BA-B26A-4E2B-A3FE-3D246F90A81A}\SubnetMask old REG_MULTI_SZ = 255.255.255.0reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BD2859BA-B26A-4E2B-A3FE-3D246F90A81A}\TcpAllowedPorts old REG_MULTI_SZ = 0reset SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{BD2859BA-B26A-4E2B-A3FE-3D246F90A81A}\UdpAllowedPorts old REG_MULTI_SZ = 0deleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\DontAddDefaultGatewayDefaultdeleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\EnableIcmpRedirectdeleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\EnableSecurityFiltersdeleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\SearchListdeleted SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\UseDomainNameDevolution<completed> Note In Windows Server 2003 Service Pack 1, you can use the netsh winsock reset command to repair Winsock.
Dodatne informacije potražite u člancima Microsoftove baze znanja pod sljedećim brojevima:
314067 Kako otkloniti poteškoće s mrežnim povezivanjem putem TCP/IP-a u sustavu Windows XP
811259 Kako ustanoviti i otkloniti oštećenje ključa Winsock2 u sustavima Windows Server 2003, Windows XP i Windows Vista
314053 Konfiguracijski parametri protokola TCP/IP i NBT za Windows XP
