Applies ToWord 2016

This article describes update KB3114969 for Microsoft Word 2016, which was released on April 5, 2016. This update has a prerequisite.Be aware that the update on the Microsoft Download Center applies to the Microsoft Installer (.msi)-based edition of Office 2016. It doesn't apply to the Office 2016 Click-to-Run editions, such as Microsoft Office 365 Home. (How to determine?)

Improvements and fixes

Fixes the following issues:

  • When you collapse certain subheadings in Word 2016, Word 2016 may crash or stop responding.

  • When you run VBA or an add-in to create multiple Word views on a document and manage the views in Word 2016, Word 2016 crashes.

How to download and install the update

Microsoft Update

Use Microsoft Update to automatically download and install the update.

Download Center

This update is also available for manual download and installation from the Microsoft Download Center.

If you're not sure what platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files.

Microsoft scanned this file for viruses by using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.

Update information

PrerequisiteTo apply this update, you must have Microsoft Word 2016 installed.

Restart informationYou may have to restart the computer after you install this update.

More Information

To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:

  1. Start an Office 2016 application.

  2. On the File menu, select Account.

  3. For Office 2016 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item isn't displayed.

Office 2016 Click-to-Run installation

MSI-based Office 2016

The screenshot for Word click to run

The screenshot for Word MSI

Windows 10

  1. Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.

  2. In the list of updates, locate and select KB3114969, and then select Uninstall.

Windows 8 and Windows 8.1

  1. Swipe in from the right edge of the screen, and then select Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.

  2. Enter windows update, select Windows Update, and then select Installed Updates.

  3. In the list of updates, locate and select KB3114969, and then select Uninstall.

Windows 7

  1. Go to Start, enter Run, and then select Run.

  2. Enter Appwiz.cpl, and then select OK.

  3. Select View installed updates.

  4. In the list of updates, locate and select KB3114969, and then select Uninstall.

References

Learn about the standard terminology that's used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.

File Information

The global version of this update has the file attributes (or later file attributes) that are listed in the following table.

word-x-none.msp file information

File identifier

File name

File version

File size

Date

Time

Pdfreflow.exe

Pdfreflow.exe

16.0.4339.1000

10,302,160

16-Mar-2016

10:55

Winword.exe

Winword.exe

16.0.4366.1000

1,936,064

16-Mar-2016

14:56

Wrd12cnv.dll

Wordcnv.dll

16.0.4366.1000

9,155,776

16-Mar-2016

14:56

Wwintl.dll_1033

Wwintl.dll

16.0.4309.1000

689,312

15-Mar-2016

06:16

Wwlib.dll

Wwlib.dll

16.0.4366.1000

29,566,144

16-Mar-2016

14:56

word-x-none.msp file information

File identifier

File name

File version

File size

Date

Time

Pdfreflow.exe

Pdfreflow.exe

16.0.4339.1000

15,915,728

16-Mar-2016

10:55

Winword.exe

Winword.exe

16.0.4366.1000

1,939,128

16-Mar-2016

14:55

Wrd12cnv.dll

Wordcnv.dll

16.0.4366.1000

11,856,064

16-Mar-2016

14:55

Wwintl.dll_1033

Wwintl.dll

16.0.4309.1000

768,672

16-Mar-2016

10:50

Wwlib.dll

Wwlib.dll

16.0.4366.1000

37,172,928

16-Mar-2016

14:55

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