This article describes update KB3114969 for Microsoft Word 2016, which was released on April 5, 2016. This update has a prerequisite. Be aware that the update on the Microsoft Download Center applies to the Microsoft Installer (.msi)-based edition of Office 2016. It doesn't apply to the Office 2016 Click-to-Run editions, such as Microsoft Office 365 Home. (How to determine?)
Improvements and fixes
Fixes the following issues:
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When you collapse certain subheadings in Word 2016, Word 2016 may crash or stop responding.
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When you run VBA or an add-in to create multiple Word views on a document and manage the views in Word 2016, Word 2016 crashes.
How to download and install the update
Microsoft Update
Use Microsoft Update to automatically download and install the update.
Download Center
This update is also available for manual download and installation from the Microsoft Download Center.
If you're not sure what platform (32-bit or 64-bit) you're running, see Am I running 32-bit or 64-bit Office? Additionally, see more information about how to download Microsoft support files.
Microsoft scanned this file for viruses by using the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to it.
Update information
PrerequisiteTo apply this update, you must have Microsoft Word 2016 installed.
Restart informationYou may have to restart the computer after you install this update.
More Information
To determine whether your Office installation is Click-to-Run or MSI-based, follow these steps:
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Start an Office 2016 application.
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On the File menu, select Account.
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For Office 2016 Click-to-Run installations, an Update Options item is displayed. For MSI-based installations, the Update Options item isn't displayed.
Office 2016 Click-to-Run installation |
MSI-based Office 2016 |
---|---|
|
|
Windows 10
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Go to Start, enter View Installed Updates in the Search Windows box, and then press Enter.
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In the list of updates, locate and select KB3114969, and then select Uninstall.
Windows 8 and Windows 8.1
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Swipe in from the right edge of the screen, and then select Search. If you're using a mouse, point to the lower-right corner of the screen, and then select Search.
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Enter windows update, select Windows Update, and then select Installed Updates.
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In the list of updates, locate and select KB3114969, and then select Uninstall.
Windows 7
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Go to Start, enter Run, and then select Run.
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Enter Appwiz.cpl, and then select OK.
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Select View installed updates.
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In the list of updates, locate and select KB3114969, and then select Uninstall.
References
Learn about the standard terminology that's used to describe Microsoft software updates. The Office System TechCenter contains the latest administrative updates and strategic deployment resources for all versions of Office.
File Information
The global version of this update has the file attributes (or later file attributes) that are listed in the following table.
word-x-none.msp file information
File identifier |
File name |
File version |
File size |
Date |
Time |
---|---|---|---|---|---|
Pdfreflow.exe |
Pdfreflow.exe |
16.0.4339.1000 |
10,302,160 |
16-Mar-2016 |
10:55 |
Winword.exe |
Winword.exe |
16.0.4366.1000 |
1,936,064 |
16-Mar-2016 |
14:56 |
Wrd12cnv.dll |
Wordcnv.dll |
16.0.4366.1000 |
9,155,776 |
16-Mar-2016 |
14:56 |
Wwintl.dll_1033 |
Wwintl.dll |
16.0.4309.1000 |
689,312 |
15-Mar-2016 |
06:16 |
Wwlib.dll |
Wwlib.dll |
16.0.4366.1000 |
29,566,144 |
16-Mar-2016 |
14:56 |
word-x-none.msp file information
File identifier |
File name |
File version |
File size |
Date |
Time |
---|---|---|---|---|---|
Pdfreflow.exe |
Pdfreflow.exe |
16.0.4339.1000 |
15,915,728 |
16-Mar-2016 |
10:55 |
Winword.exe |
Winword.exe |
16.0.4366.1000 |
1,939,128 |
16-Mar-2016 |
14:55 |
Wrd12cnv.dll |
Wordcnv.dll |
16.0.4366.1000 |
11,856,064 |
16-Mar-2016 |
14:55 |
Wwintl.dll_1033 |
Wwintl.dll |
16.0.4309.1000 |
768,672 |
16-Mar-2016 |
10:50 |
Wwlib.dll |
Wwlib.dll |
16.0.4366.1000 |
37,172,928 |
16-Mar-2016 |
14:55 |