Warning:Â The retired, out-of-support Internet Explorer 11 desktop application has been permanently disabled through a Microsoft Edge update on certain versions of Windows 10. For more information, see Internet Explorer 11 desktop app retirement FAQ.
This article describes an issue in which Internet Explorer 11 consumes high memory and CPU cycles in Windows 8.1, Windows RT 8.1, Windows Server 2012 R2, Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1. A cumulative update and a hotfix is available to fix this issue. Before you install this hotfix, see the Prerequisites section.
Symptoms
This issue occurs after you apply MS15-106: Cumulative security update for Internet Explorer: October 13, 2015. Additionally, applications such as InfoPath that host MSHTML may also encounter a peak in memory consumption and CPU cycles.
Resolution
Method 1: Cumulative security update
To fix this issue, install the most recent cumulative security update for Internet Explorer. To do this, go to Microsoft Update. Additionally, see the technical information about the most recent cumulative security update for Internet Explorer. Note This update was first included in the MS15-124: Security update for Internet Explorer: December 8, 2015 (3104002). Â
Method 2: Hotfix information
Important If you install a language pack after you install this hotfix, you must reinstall this hotfix. Therefore, we recommend that you install any language packs that you need before you install this hotfix. For more information, see Add language packs to Windows. A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that's described in this article. Apply this hotfix only to systems that are experiencing this specific problem. If the hotfix is available for download, there's a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section doesn't appear, submit a request to Microsoft Customer Service and Support to get the hotfix. Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that don't qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:
http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you don't see your language, it's because a hotfix isn't available for that language. Â
Prerequisites
Before you install this hotfix, install the April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) on Windows 8.1 or Windows Server 2012 R2. Or, install Service Pack 1 for Windows 7 or Windows Server 2008 R2. Additionally, you must install MS15-112: Security update for Internet Explorer: November 10, 2015 before you install this hotfix.
Registry information
To use the hotfix in this package, you don't have to make any changes to the registry.
Restart requirement
You may have to restart the computer after you apply this hotfix.
Hotfix replacement information
This hotfix doesn't replace a previously released hotfix.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
See the terminology that Microsoft uses to describe software updates.
File Information
The English (United States) version of this software update installs files that have the attributes that are listed in the following tables. The dates and times for these files are listed in Coordinated Universal Time (UTC). Be aware that dates and times for these files on your local computer are displayed in your local time and with your current daylight saving time bias. The dates and times may also change when you perform certain operations on the files.
Note The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
Windows RT 8.1
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Microsoft-windows-ie-htmlrendering.ptxml |
Not applicable |
3,228 |
06-Feb-2014 |
05:39 |
Not applicable |
|
Mshtml.dll |
11.0.9600.18100 |
16,264,192 |
13-Nov-2015 |
22:10 |
Not applicable |
|
Mshtml.tlb |
11.0.9600.16518 |
2,724,864 |
06-Feb-2014 |
09:36 |
Not applicable |
x64 Windows 8.1 and Windows Server 2012 R2
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Microsoft-windows-ie-htmlrendering.ptxml |
Not applicable |
3,228 |
06-Feb-2014 |
05:41 |
Not applicable |
|
Mshtml.dll |
11.0.9600.18100 |
25,819,136 |
14-Nov-2015 |
00:37 |
x64 |
|
Mshtml.tlb |
11.0.9600.16518 |
2,724,864 |
06-Feb-2014 |
11:30 |
Not applicable |
|
Mshtml.dll |
11.0.9600.18100 |
20,331,520 |
13-Nov-2015 |
23:16 |
x86 |
|
Mshtml.tlb |
11.0.9600.16518 |
2,724,864 |
06-Feb-2014 |
10:20 |
Not applicable |
|
Wow64_microsoft-windows-ie-htmlrendering.ptxml |
Not applicable |
3,228 |
06-Feb-2014 |
05:43 |
Not applicable |
x86 Windows 8.1
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Microsoft-windows-ie-htmlrendering.ptxml |
Not applicable |
3,228 |
06-Feb-2014 |
05:40 |
Not applicable |
|
Mshtml.dll |
11.0.9600.18100 |
20,331,520 |
13-Nov-2015 |
23:16 |
x86 |
|
Mshtml.tlb |
11.0.9600.16518 |
2,724,864 |
06-Feb-2014 |
10:20 |
Not applicable |
Note The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
x86 Windows 7
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Microsoft-windows-ie-htmlrendering.ptxml |
Not applicable |
3,228 |
13-Nov-2015 |
20:33 |
Not applicable |
|
Mshtml.dll |
11.0.9600.18100 |
20,331,520 |
13-Nov-2015 |
23:16 |
x86 |
|
Mshtml.tlb |
11.0.9600.18100 |
2,724,864 |
13-Nov-2015 |
23:20 |
Not applicable |
x64 Windows 7 and Windows Server 2008 R2
|
File name |
File version |
File size |
Date |
Time |
Platform |
|---|---|---|---|---|---|
|
Microsoft-windows-ie-htmlrendering.ptxml |
Not applicable |
3,228 |
13-Nov-2015 |
21:00 |
Not applicable |
|
Mshtml.dll |
11.0.9600.18100 |
25,819,136 |
14-Nov-2015 |
00:37 |
x64 |
|
Mshtml.tlb |
11.0.9600.18100 |
2,724,864 |
14-Nov-2015 |
00:28 |
Not applicable |
|
Mshtml.dll |
11.0.9600.18100 |
20,331,520 |
13-Nov-2015 |
23:16 |
x86 |
|
Mshtml.tlb |
11.0.9600.18100 |
2,724,864 |
13-Nov-2015 |
23:20 |
Not applicable |
|
Wow64_microsoft-windows-ie-htmlrendering.ptxml |
Not applicable |
3,228 |
13-Nov-2015 |
20:35 |
Not applicable |
Windows RT 8.1
|
File property |
Value |
|---|---|
|
File name |
Arm_f0d71dc019ea11b521d5c2df0c46aa3c_31bf3856ad364e35_11.0.9600.18100_none_ae723b9f869b56f6.manifest |
|
File version |
Not applicable |
|
File size |
706 |
|
Date (UTC) |
16-Nov-2015 |
|
Time (UTC) |
19:44 |
|
Platform |
Not applicable |
|
File name |
Arm_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.9600.18100_none_bafa47f14cb44dc9.manifest |
|
File version |
Not applicable |
|
File size |
987,889 |
|
Date (UTC) |
16-Nov-2015 |
|
Time (UTC) |
19:44 |
|
Platform |
Not applicable |
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
1,589 |
|
Date (UTC) |
16-Nov-2015 |
|
Time (UTC) |
19:44 |
|
Platform |
Not applicable |
x64 Windows 8.1 and Windows Server 2012 R2
|
File property |
Value |
|---|---|
|
File name |
Amd64_0b2e251f7e20ad7a8f58cf42ebfe49fc_31bf3856ad364e35_11.0.9600.18100_none_a4d091a0aa09b8ea.manifest |
|
File version |
Not applicable |
|
File size |
710 |
|
Date (UTC) |
16-Nov-2015 |
|
Time (UTC) |
19:44 |
|
Platform |
Not applicable |
|
File name |
Amd64_593ac55bddc74c4d3750b6225af1990f_31bf3856ad364e35_11.0.9600.18100_none_e85f098e0d76d5bc.manifest |
|
File version |
Not applicable |
|
File size |
1,061 |
|
Date (UTC) |
16-Nov-2015 |
|
Time (UTC) |
19:44 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.9600.18100_none_1716711d0514a039.manifest |
|
File version |
Not applicable |
|
File size |
987,893 |
|
Date (UTC) |
16-Nov-2015 |
|
Time (UTC) |
19:51 |
|
Platform |
Not applicable |
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
1,787 |
|
Date (UTC) |
16-Nov-2015 |
|
Time (UTC) |
19:44 |
|
Platform |
Not applicable |
|
File name |
Wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.9600.18100_none_216b1b6f39756234.manifest |
|
File version |
Not applicable |
|
File size |
987,054 |
|
Date (UTC) |
16-Nov-2015 |
|
Time (UTC) |
19:51 |
|
Platform |
Not applicable |
x86 Windows 8.1
|
File property |
Value |
|---|---|
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
1,777 |
|
Date (UTC) |
16-Nov-2015 |
|
Time (UTC) |
19:44 |
|
Platform |
Not applicable |
|
File name |
X86_f44384542ab1423ca5a0cc5c92f823c3_31bf3856ad364e35_11.0.9600.18100_none_8fe8bb96e31d2b71.manifest |
|
File version |
Not applicable |
|
File size |
706 |
|
Date (UTC) |
16-Nov-2015 |
|
Time (UTC) |
19:44 |
|
Platform |
Not applicable |
|
File name |
X86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.0.9600.18100_none_baf7d5994cb72f03.manifest |
|
File version |
Not applicable |
|
File size |
987,889 |
|
Date (UTC) |
16-Nov-2015 |
|
Time (UTC) |
19:48 |
|
Platform |
Not applicable |
x86 Windows 7
|
File property |
Value |
|---|---|
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
1,778 |
|
Date (UTC) |
18-Nov-2015 |
|
Time (UTC) |
02:29 |
|
Platform |
Not applicable |
|
File name |
X86_8ab2eca000dc0d88d8352660f9572541_31bf3856ad364e35_11.2.9600.18099_none_7d617c4a4cd88443.manifest |
|
File version |
Not applicable |
|
File size |
714 |
|
Date (UTC) |
18-Nov-2015 |
|
Time (UTC) |
02:29 |
|
Platform |
Not applicable |
|
File name |
X86_b0d802f0857dd2c7b2708c4a9f223037_31bf3856ad364e35_11.2.9600.18099_none_c7c6bd718c77fcac.manifest |
|
File version |
Not applicable |
|
File size |
706 |
|
Date (UTC) |
18-Nov-2015 |
|
Time (UTC) |
02:29 |
|
Platform |
Not applicable |
|
File name |
X86_microsoft-windows-i..rendering.resources_31bf3856ad364e35_11.2.9600.18099_en-us_935311cb5ff73bf1.manifest |
|
File version |
Not applicable |
|
File size |
2,646 |
|
Date (UTC) |
18-Nov-2015 |
|
Time (UTC) |
01:48 |
|
Platform |
Not applicable |
|
File name |
X86_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.18099_none_99adb8e07eb39118.manifest |
|
File version |
Not applicable |
|
File size |
987,861 |
|
Date (UTC) |
18-Nov-2015 |
|
Time (UTC) |
01:14 |
|
Platform |
Not applicable |
x64 Windows 7 and Windows Server 2008 R2
|
File property |
Value |
|---|---|
|
File name |
Amd64_5fd2b2147867402092032243050bbc23_31bf3856ad364e35_11.2.9600.18099_none_405a5a05e4126837.manifest |
|
File version |
Not applicable |
|
File size |
1,075 |
|
Date (UTC) |
18-Nov-2015 |
|
Time (UTC) |
02:29 |
|
Platform |
Not applicable |
|
File name |
Amd64_a67524d444d2bb87fc25d728a13e55b5_31bf3856ad364e35_11.2.9600.18099_none_eb656f6d1541feaf.manifest |
|
File version |
Not applicable |
|
File size |
1,061 |
|
Date (UTC) |
18-Nov-2015 |
|
Time (UTC) |
02:29 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-i..rendering.resources_31bf3856ad364e35_11.2.9600.18099_en-us_ef71ad4f1854ad27.manifest |
|
File version |
Not applicable |
|
File size |
2,648 |
|
Date (UTC) |
18-Nov-2015 |
|
Time (UTC) |
02:27 |
|
Platform |
Not applicable |
|
File name |
Amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.18099_none_f5cc54643711024e.manifest |
|
File version |
Not applicable |
|
File size |
987,865 |
|
Date (UTC) |
18-Nov-2015 |
|
Time (UTC) |
01:51 |
|
Platform |
Not applicable |
|
File name |
Update.mum |
|
File version |
Not applicable |
|
File size |
1,788 |
|
Date (UTC) |
18-Nov-2015 |
|
Time (UTC) |
02:29 |
|
Platform |
Not applicable |
|
File name |
Wow64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_11.2.9600.18099_none_0020feb66b71c449.manifest |
|
File version |
Not applicable |
|
File size |
987,026 |
|
Date (UTC) |
18-Nov-2015 |
|
Time (UTC) |
01:14 |
|
Platform |
Not applicable |
|
File name |
X86_microsoft-windows-i..rendering.resources_31bf3856ad364e35_11.2.9600.18099_en-us_935311cb5ff73bf1.manifest |
|
File version |
Not applicable |
|
File size |
2,646 |
|
Date (UTC) |
18-Nov-2015 |
|
Time (UTC) |
01:48 |
|
Platform |
Not applicable |
