This article describes an issue that occurs when you use the Printbrm.exe tool on a print server that's running Windows Server 2012 R2. You can fix this issue by using the update in this article. Before you install this update, see the Prerequisites section.
Symptoms
Not all the printer queues settings are restored correctly after you restore a backup by using the Printbrm.exe command-line tool. To be specific, the settings that are not restored are in the PrinterDriverData structure. The corresponding settings are not in the backup file itself, meaning that it never even got backed up in the first place.
How to get this update
You can get this update by using one of the following methods. We have released an update through Windows Update and Microsoft Download Center. Even though this issue is observed only in Windows Server 2012 R2, the update also applies to Windows 8.1.
Important If you install a language pack after you install this update, you must reinstall this update. Therefore, we recommend that you install any language packs that you need before you install this update. For more information, see Add language packs to Windows.
Method 1: Windows Update
This update is provided as a Recommended update on Windows Update. For more information on how to run Windows Update, see How to get an update through Windows Update.
Method 2: Microsoft Update Catalog
To get the stand-alone package for this update, go to the Microsoft Update Catalog website.
Note You must be running Microsoft Internet Explorer 6.0 or later.
Update detail information
Prerequisites
To apply this update, you must have April 2014 update rollup for Windows RT 8.1, Windows 8.1, and Windows Server 2012 R2 (2919355) installed in Windows 8.1 or Windows Server 2012 R2.
Registry information
To apply this update, you don't have to make any changes to the registry.
Restart requirement
You may have to restart the computer after you apply this update.
Update replacement information
This update doesn't replace a previously released update.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
References
Learn about the terminology that Microsoft uses to describe software updates.
File Information
The English (United States) version of this software update installs files that have the attributes that are listed in the following tables.
Notes
-
The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:
Version
Product
Milestone
Service branch
6.3.960 0.17 xxx
Windows 8.1 and Windows Server 2012 R2
RTM
GDR
-
GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.
-
The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed in the "Additional file information" section. MUM, MANIFEST, and the associated security catalog (.cat) files, are very important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.
x86 Windows 8.1
File name |
File version |
File size |
Date |
Time |
Platform |
---|---|---|---|---|---|
Printbrm.exe |
6.3.9600.17415 |
19,456 |
29-Oct-2014 |
01:20 |
x86 |
Printbrmengine.exe |
6.3.9600.18263 |
205,312 |
09-Mar-2016 |
18:19 |
x86 |
Printbrmps.dll |
6.3.9600.17415 |
12,288 |
29-Oct-2014 |
01:56 |
x86 |
Printbrmui.exe |
6.3.9600.17415 |
66,560 |
29-Oct-2014 |
01:21 |
x86 |
x64 Windows 8.1 and Windows Server 2012 R2
File name |
File version |
File size |
Date |
Time |
Platform |
---|---|---|---|---|---|
Printbrm.exe |
6.3.9600.17415 |
23,552 |
29-Oct-2014 |
01:52 |
x64 |
Printbrmengine.exe |
6.3.9600.18263 |
242,176 |
09-Mar-2016 |
19:24 |
x64 |
Printbrmps.dll |
6.3.9600.17415 |
19,968 |
29-Oct-2014 |
02:41 |
x64 |
Printbrmui.exe |
6.3.9600.17415 |
72,704 |
29-Oct-2014 |
01:54 |
x64 |
x86 Windows 8.1
File property |
Value |
---|---|
File name |
Update.mum |
File version |
Not applicable |
File size |
1,582 |
Date (UTC) |
11-Mar-2016 |
Time (UTC) |
02:12 |
Platform |
Not applicable |
File name |
X86_c1cf897a78893315ffb72d173fd77354_31bf3856ad364e35_6.3.9600.18263_none_ed1c71ee8038e9af.manifest |
File version |
Not applicable |
File size |
711 |
Date (UTC) |
11-Mar-2016 |
Time (UTC) |
02:12 |
Platform |
Not applicable |
File name |
X86_microsoft-windows-p..ting-tools-printbrm_31bf3856ad364e35_6.3.9600.18263_none_166e5d1360df0dea.manifest |
File version |
Not applicable |
File size |
96,764 |
Date (UTC) |
11-Mar-2016 |
Time (UTC) |
02:15 |
Platform |
Not applicable |
x64 Windows 8.1 and Windows Server 2012 R2
File property |
Value |
---|---|
File name |
Amd64_784518d2ac69a883701c39ce82632ab0_31bf3856ad364e35_6.3.9600.18263_none_490713cccc2ee344.manifest |
File version |
Not applicable |
File size |
715 |
Date (UTC) |
11-Mar-2016 |
Time (UTC) |
02:12 |
Platform |
Not applicable |
File name |
Amd64_microsoft-windows-p..ting-tools-printbrm_31bf3856ad364e35_6.3.9600.18263_none_728cf897193c7f20.manifest |
File version |
Not applicable |
File size |
96,768 |
Date (UTC) |
11-Mar-2016 |
Time (UTC) |
02:12 |
Platform |
Not applicable |
File name |
Update.mum |
File version |
Not applicable |
File size |
1,804 |
Date (UTC) |
11-Mar-2016 |
Time (UTC) |
02:12 |
Platform |
Not applicable |