Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited. Check out eligibility details, guidelines, and resources in this article.

It works by verifying the digital signature of pre-boot software against a set of trusted digital certificates (also known as certificate authority or CA) stored in the device's firmware.

Accédez à l'assistance Microsoft pour résoudre vos problèmes techniques, découvrir des solutions et obtenir de l'aide pour vos produits Microsoft.

Press the Xbox button to open the guide and select Profile & system > Settings. Select System > Console info. Your OS version and Shell version are in the second column. Review the “Known Issues” section for the update that you're reviewing to determine if your issue is currently being tracked.

If your pre-order wasn't cancelled and you have proof of purchase in your bank statement, give it a little time or try restarting your device. If you made the purchase less than 24 hours ago, it might take a bit for the purchase to appear in your Order history. For more help resolving purchase issues on Xbox, go to:

If you search for items in Outlook and don't receive the results that you expect, the indexing of your Microsoft Windows and Microsoft Office system data files (the search catalog) may not be complete. Symptoms of an incomplete index include the following: Partial or no search results are returned.

To verify that Update Health Tools has successfully installed, do the following: Look for the installation files at this location (C:\Program Files\Microsoft Update Health Tools). Commercial customers can check whether the Microsoft Update Health service is running on the device.

To access touch controls while in a stream, launch a remote play session on a Windows or mobile device, then open the game you’d like to play. If the game has custom touch controls, they will automatically be displayed. If the game doesn’t have custom touch controls, you will be prompted to connect with a controller for the best experience.

To open File Explorer in Windows, select File Explorer on the taskbar or press the Windows logo key + E on your keyboard. Here are some things to try if File Explorer won't open.

قد يتم ربط خيار الدفع باشتراك موجود. إذا كان الأمر كذلك، سيتعين عليك تغيير طريقة دفعك للاشتراك قبل أن تتمكن من إزالة خيار الدفع. تحقق من حسابات Xbox الأخرى الخاصة بك لمعرفة ما إذا كانت تستخدم خيار الدفع الذي تحاول إزالته وتغيير طريقة الدفع هذه أولاً.