Symptoms
When you perform an eDiscovery search in a Microsoft Exchange Server 2013 environment, it fails, and you receive the following error message:
Search failed because the results link to the target mailbox 'DiscoverySearchMailbox{XXXXXXX}@DomainName' couldn't be generated. Topology service cannot find the OWA service.
Resolution
To resolve this issue, install the following cumulative update:
2961810 Cumulative Update 6 for Exchange Server 2013
Cause
This issue occurs because a legacy topology service API is used for the search, and the topology service cannot find the correct Outlook Web App service. Therefore, the search fails.
Status
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
More Information
For more information about eDiscovery search, go to the following Microsoft website:
