IMAP Yahoo and AOL accounts might experience issues with re-syncing folder content

적용 대상
Mac용 Microsoft 365용 Outlook Mac용 Outlook 2024 Mac용 Outlook 2021

Last Updated: May 31, 2023

ISSUE

IMAP Yahoo and AOL accounts might experience issues with re-syncing folder content. Messages may intermittently disappear and reappear in email folders when Yahoo or AOL is configured as an IMAP account.

STATUS: WORKAROUND

Switch to the new Outlook for Mac. Open Outlook, then turn on the New Outlook switch.

New Outlook for Mac toggle

More Resources

Icon Experts (brain, gears) Ask the experts

Connect with experts, discuss the latest Outlook news and best practices, and read our blog.

Outlook Tech Community

Icon Community Get help in the community

Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users.

Outlook Forum on Answers

Icon feature request (light bulb, idea) Suggest a new feature

We love reading your suggestions and feedback! Share your thoughts. We're listening.

Provide feedback

See Also

Fixes or workarounds for recent issues in Outlook for Mac