증상
많은 클라이언트가 Microsoft BitLocker 관리 및 모니터링 2.5 복구 데이터베이스에 연결할 때 데이터베이스에 SQL 교착 상태가 발생할 수 있습니다. 따라서 지원 부서 포털 또는 셀프 서비스 포털에서 키를 복구할 수 없습니다. MBAM 서비스가 연결할 수 있게 되 면 암호화 하려고 하면 오류가 발생 하는 새로운 클라이언트. 이렇게 하면 시간 제한 및 기타 오류.BitLocker 관리 Solution\Logs\Recovery c:\inetpub\Microsoft 및 Service\ 하드웨어 MBAM 서비스 추적 로그에 다음과 같은 오류가 발생 하는 또한 *.svclogs.
트랜잭션 (프로세스 ID 63) 잠금 리소스에서 다른 프로세스와 교착 상태 희생자로 선택 되었습니다. 교착 상태가 발생 합니다. Uncommittable 트랜잭션 된 일괄 처리의 끝에 발견 되었습니다. 트랜잭션이 롤백됩니다.
해결 방법
이 문제를 해결 하려면 MBAM 복구 데이터베이스에 연결 된 저장된 프로시저를 업데이트 합니다. 이렇게 하려면 다음 Transact SQL 스크립트를 실행 합니다.
USE [MBAM Recovery and Hardware]GO/****** Object: StoredProcedure [RecoveryAndHardwareCore].[GetDomainId] Script Date: 05/09/2014 07:58:22 ******/SET ANSI_NULLS ONGOSET QUOTED_IDENTIFIER ONGO-- =============================================-- Author: <Kirill Tropin>-- Create date: <6/18/2010>-- Description: <Returns DomainId for provided Domain Name. If domain isn't saved - will add it.>-- =============================================ALTER PROCEDURE [RecoveryAndHardwareCore].[GetDomainId] @DomainName nvarchar(255)WITH EXECUTE AS OWNERASBEGIN -- Validating input parameters IF (@DomainName IS NULL) BEGIN RETURN -1 END -- Adding domain if needed and returning DomainId DECLARE @OrigTranCount int SET @OrigTranCount = @@TRANCOUNT IF @OrigTranCount > 0 SAVE TRAN myTran ELSE BEGIN TRAN BEGIN TRY DECLARE @DomainId int SET @DomainId = ( SELECT Id FROM Domains WITH (READPAST) -- If a committed domain exists then get it, otherwise returns NULL WHERE (Domains.DomainName = @DomainName) ) -- Inserting Domain since it wasn't there IF (@DomainId IS NULL) BEGIN /* In the unlikely event that two clients simultaneously insert the same new domain, we can end up with a race condition as they both attempt to insert the domain. One of them will get an exception (error code 2627) due to the unique constraint and should use this to trigger a re-read of the domain. */ WHILE @DomainId IS NULL BEGIN BEGIN TRY INSERT INTO Domains WITH (ROWLOCK, UPDLOCK) (DomainName) VALUES (@DomainName) SET @DomainId = @@IDENTITY END TRY BEGIN CATCH DECLARE @ErrorNumber INT DECLARE @ErrorSeverity INT DECLARE @ErrorState INT SELECT @ErrorNumber = ERROR_NUMBER(), @ErrorSeverity = ERROR_SEVERITY(), @ErrorState = ERROR_STATE() IF @ErrorNumber = 2627 BEGIN SET @DomainId = ( SELECT Id FROM Domains WITH (READCOMMITTED) WHERE (Domains.DomainName = @DomainName) ) END ELSE BEGIN RAISERROR (@ErrorNumber, @ErrorSeverity, @ErrorState) END END CATCH END END IF @OrigTranCount = 0 COMMIT TRAN END TRY BEGIN CATCH IF @OrigTranCount = 0 ROLLBACK TRAN ELSE IF XACT_STATE() <> -1 ROLLBACK TRAN myTran DECLARE @ErrorMessage1 NVARCHAR(4000); DECLARE @ErrorSeverity1 INT; DECLARE @ErrorState1 INT; SELECT @ErrorMessage1 = ERROR_MESSAGE(); SELECT @ErrorSeverity1 = ERROR_SEVERITY(); SELECT @ErrorState1 = ERROR_STATE(); RAISERROR (@ErrorMessage1, -- Message text. @ErrorSeverity1, -- Severity. @ErrorState1 -- State. ); END CATCH RETURN @DomainIdEND
USE [MBAM Recovery and Hardware]GO/****** Object: StoredProcedure [RecoveryAndHardwareCore].[GetDomainId] Script Date: 05/09/2014 14:06:14 ******/SET ANSI_NULLS ONGOSET QUOTED_IDENTIFIER ONGO-- =============================================-- Author: <Kirill Tropin>-- Create date: <6/18/2010>-- Description: <Returns DomainId for provided Domain Name. If domain isn't saved - will add it.>-- =============================================ALTER PROCEDURE [RecoveryAndHardwareCore].[GetDomainId] @DomainName nvarchar(255)WITH EXECUTE AS OWNERASBEGIN -- Validating input parameters IF (@DomainName IS NULL) BEGIN RETURN -1 END -- Adding domain if needed and returning DomainId DECLARE @OrigTranCount int SET @OrigTranCount = @@TRANCOUNT IF @OrigTranCount > 0 SAVE TRAN myTran ELSE BEGIN TRAN BEGIN TRY SET NOCOUNT ON -- Use a merge statement to guarantee that the domain will be in the table -- when the SELECT statement is called to get it. MERGE Domains WITH (HOLDLOCK) USING (SELECT @DomainName as DomainName) AS NewDomain ON Domains.DomainName = NewDomain.DomainName WHEN NOT MATCHED THEN INSERT (DomainName) VALUES (NewDomain.DomainName) ; DECLARE @DomainId int SET @DomainId = ( SELECT Id FROM Domains WHERE Domains.DomainName = @DomainName ) IF @OrigTranCount = 0 COMMIT TRAN END TRY BEGIN CATCH IF @OrigTranCount = 0 ROLLBACK TRAN ELSE IF XACT_STATE() <> -1 ROLLBACK TRAN myTran DECLARE @ErrorMessage1 NVARCHAR(4000); DECLARE @ErrorSeverity1 INT; DECLARE @ErrorState1 INT; SELECT @ErrorMessage1 = ERROR_MESSAGE(); SELECT @ErrorSeverity1 = ERROR_SEVERITY(); SELECT @ErrorState1 = ERROR_STATE(); RAISERROR (@ErrorMessage1, -- Message text. @ErrorSeverity1, -- Severity. @ErrorState1 -- State. ); END CATCH RETURN @DomainIdENDGO