"Status must be equal to 'Open' in Purchase Header" error message after you close the advanced lookup window in the RoleTailored client (RTC) in Microsoft Dynamics NAV 2009


This article applies to Microsoft Dynamics NAV for all countries and all language locales.

Symptoms

Assume that you apply hotfix 2675790 in Microsoft Dynamics NAV 2009. After you close the advanced lookup window in the RoleTailored client (RTC), you receive the following error message:

Status must be equal to 'Open' in Purchase Header: Document Type=Order, No.=Number. current value is 'Released'.


For example, you use the advanced lookup in the No field in a purchase order line, and then you close the advanced lookup window by pressing Esc or by clicking the Close button (X). Then, you press the Tab key. In this situation, you receive the error message.
For more information about hotfix 2675790, click the following article number to view the article in the Microsoft Knowledge Base:

2675790 The system consumes more and more memory on the Microsoft Dynamics NAV server when you run a large XML port from the RoleTailored client (RTC) in Microsoft Dynamics NAV 2009 This problem occurs in the following products:

  • Microsoft Dynamics NAV 2009 R2.

  • Microsoft Dynamics NAV 2009 Service Pack 1 (SP1).

Resolution

To resolve this problem, install the hotfix 2682041. 
For more information about hotfix 2682041, click the following article number to view the article in the Microsoft Knowledge Base:

2682041 The system revalidates the field unexpectedly when you close the advanced lookup window by pressing Esc or by clicking the Close button in Microsoft Dynamics NAV 2009

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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