Description of the Outlook 2010 hotfix package (outlook-x-none.msp): October 29, 2010

Summary

This article describes the Microsoft Outlook 2010 issue that is fixed in the hotfix package that is dated October 29, 2010.

INTRODUCTION

Issue that this hotfix package fixes

  • Microsoft Outlook 2010 does not display the domain name and user name for the first time logon user when you are prompted for your logon credentials. This issue occurs even when you have set the UserName and LogonDomain registry keys in the previous Office Outlook versions.


Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

There are no prerequisites for installing this hotfix.

Restart requirement

You may have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

Registry information

Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:

322756 How to back up and restore the registry in Windows
After you apply the hotfix in this article, follow these steps to enable the hotfix:

  • Windows XP and Windows Vista

    1. Click Start, click Run, type regedit in the Open box, and then click OK.

    2. Locate and then select the following registry subkey:

      HKEY_CURRENT_USER\Software\Microsoft\Exchange

    3. On the Edit menu, point to New, and then click String Value.

    4. Type DefaultUserName, and then press ENTER.

    5. In the Details pane, right-click DefaultUserName, and then click Modify.

    6. In the Value data box, type your user name, and then click OK.

      Note Changing the DefaultUserName value is optional. If you do not specify a value for DefaultUserName, the credentials dialog box is populated with the specified domain name and a backslash (\) character. In this situation, you can manually input the user name into the credentials dialog box after the backslash.

    7. Locate and then select the following registry subkey:

      HKEY_CURRENT_USER\Software\Microsoft\Exchange

    8. On the Edit menu, point to New, and then click String Value.

    9. Type DefaultLogonDomain, and then press ENTER.

    10. In the Details pane, right-click DefaultLogonDomain, and then click Modify.

    11. In the Value data box, type your domain name, and then click OK.

    12. Locate and then select the following registry subkey:

      HKEY_CURRENT_USER\Software\Microsoft\Exchange

    13. On the Edit menu, point to New, and then click DWORD Value.

    14. Type DisplayDefaultDomainUserName, and then press ENTER.

    15. In the Details pane, right-click DisplayDefaultDomainUserName, and then click Modify.

    16. In the Value data box, type 1, and then click OK.

      Note The DisplayDefaultDomainUserName value is required as it triggers this new behavior provided by the hotfix.

    17. Exit Registry Editor.

  • Windows 7

    This hotfix functions differently on Windows 7 clients. For Windows 7 clients, there are two methods to enable this hotfix:

    • You have to configure all three registry values related to this hotfix.

      1. Click Start, click Run, type regedit in the Open box, and then click OK.

      2. Locate and then select the following registry subkey:

        HKEY_CURRENT_USER\Software\Microsoft\Exchange

      3. On the Edit menu, point to New, and then click String Value.

      4. Type DefaultUserName, and then press ENTER.

      5. In the Details pane, right-click DefaultUserName, and then click Modify.

      6. In the Value data box, type your user name, and then click OK.

      7. Locate and then select the following registry subkey:

        HKEY_CURRENT_USER\Software\Microsoft\Exchange

      8. On the Edit menu, point to New, and then click String Value.

      9. Type DefaultLogonDomain, and then press ENTER.

      10. In the Details pane, right-click DefaultLogonDomain, and then click Modify.

      11. In the Value data box, type your domain name, and then click OK.

      12. Locate and then select the following registry subkey:

        HKEY_CURRENT_USER\Software\Microsoft\Exchange

      13. On the Edit menu, point to New, and then click DWORD Value.

      14. Type DisplayDefaultDomainUserName, and then press ENTER.

      15. In the Details pane, right-click DisplayDefaultDomainUserName, and then click Modify.

      16. In the Value data box, type 1, and then click OK.

      17. Exit Registry Editor.

    • If you do not want to specify a value for DefaultUserName, you have to use the following registry data:

      1. Click Start, click Run, type regedit in the Open box, and then click OK.

      2. Locate and then select the following registry subkey:

        HKEY_CURRENT_USER\Software\Microsoft\Exchange

      3. On the Edit menu, point to New, and then click String Value.

      4. Type DefaultLogonDomain, and then press ENTER.

      5. In the Details pane, right-click DefaultLogonDomain, and then click Modify.

      6. In the Value data box, type your domain name, and then click OK.

      7. Locate and then select the following registry subkey:

        HKEY_CURRENT_USER\Software\Microsoft\Exchange

      8. On the Edit menu, point to New, and then click DWORD Value.

      9. Type DisplayDefaultDomainUserName, and then press ENTER.

      10. In the Details pane, right-click DisplayDefaultDomainUserName, and then click Modify.

      11. In the Value data box, type 1, and then click OK.

      12. Locate and then select the following registry subkey:

        HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Outlook\RPC

      13. On the Edit menu, point to New, and then click DWORD Value.

      14. Type EnableWin7NegoEx, and then press ENTER.

      15. In the Details pane, right-click EnableWin7NegoEx, and then click Modify.

      16. In the Value data box, type 0, and then click OK.

      17. Exit Registry Editor.

Note After you log on Outlook successfully one time, the domain and user name are stored and retrieved with the messaging profile information that is stored in the Windows registry. The previous registry data is only used when there is no existing domain and user name in the messaging profile information. Therefore, the registry data from this hotfix is typically used only one time.

File information

This hotfix may not contain all the files that you must have to fully update a product to the latest build. This hotfix contains only the files that you must have to correct the issue that is listed in this article.

The English version of this hotfix package uses a Microsoft Windows Installer package to install the hotfix package. The dates and the times for these files are listed in Coordinated Universal Time (UTC) in the following table. When you view the file information, the date is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

x86

Download information

File name

File version

File size

Date

Time

Platform

Outlook2010-kb2449731-fullfile-x86-glb.exe

14.0.5128.5001

14,271,336

22-Oct-2010

22:45

x86



Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Platform

Outlook-x-none.msp

Not Applicable

15,598,080

23-Oct-2010

02:55

Not Applicable



After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Outlook-x-none.msp information

File name

File version

File size

Date

Time

Platform

Emsmdb32.dll

14.0.5127.5000

1,559,480

28-Sep-2010

18:51

Not Applicable

Exsec32.dll

14.0.5125.5000

330,064

09-Sep-2010

01:40

Not Applicable

Mimedir.dll

14.0.5126.5000

358,240

14-Sep-2010

01:11

x86

Mspst32.dll

14.0.5124.5000

1,226,672

01-Sep-2010

08:36

Not Applicable

Olmapi32.dll

14.0.5128.5001

3,197,312

22-Oct-2010

18:02

x86

Omsmain.dll

14.0.5120.5000

724,352

21-Jul-2010

23:17

x86

Omsxp32.dll

14.0.5120.5000

234,384

21-Jul-2010

23:17

x86

Outlook.exe

14.0.5128.5000

15,918,944

08-Oct-2010

14:45

x86

Outlvbs.dll

14.0.5126.5000

55,664

14-Sep-2010

01:11

Not Applicable

Scnpst32.dll

14.0.5124.5000

329,640

31-Aug-2010

15:19

x86

Scnpst64.dll

14.0.5124.5000

340,400

31-Aug-2010

15:19

x86


x64

Download information

File name

File version

File size

Date

Time

Platform

Outlook2010-kb2449731-fullfile-x64-glb.exe

14.0.5128.5001

17,095,304

22-Oct-2010

19:10

x86


Microsoft Windows Installer .msp file information

File name

File version

File size

Date

Time

Platform

Outlook-x-none.msp

Not Applicable

18,283,008

22-Oct-2010

21:46

Not Applicable


After the hotfix is installed, the global version of this hotfix has the file attributes, or a later version of the file attributes, that are listed in the following table:

Outlook-x-none.msp information

File name

File version

File size

Date

Time

Platform

Emsmdb32.dll

14.0.5127.5000

2,138,552

28-Sep-2010

19:06

Not Applicable

Exsec32.dll

14.0.5125.5000

474,960

09-Sep-2010

02:05

Not Applicable

Mimedir.dll

14.0.5126.5000

542,560

14-Sep-2010

01:12

x64

Mspst32.dll

14.0.5124.5000

1,664,432

01-Sep-2010

08:56

Not Applicable

Olmapi32.dll

14.0.5128.5001

4,513,664

22-Oct-2010

18:05

x64

Omsmain.dll

14.0.5120.5000

1,104,256

21-Jul-2010

23:16

x64

Omsxp32.dll

14.0.5120.5000

368,016

21-Jul-2010

23:16

x64

Outlook.exe

14.0.5128.5000

24,551,776

08-Oct-2010

15:46

x64

Outlvbs.dll

14.0.5126.5000

71,536

14-Sep-2010

01:12

Not Applicable

Scnpst32.dll

14.0.5124.5000

442,280

31-Aug-2010

16:34

x64

Scnpst64.dll

14.0.5124.5000

442,288

31-Aug-2010

16:34

x64




References

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

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