Outlook Configuration fails with the error "Error| Exception : Value cannot be null." if CRM Client has Update 7.1 installed

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Applies To

Dynamics CRM 2015

Symptoms

When you try to configure Microsoft Dynamics CRM for Microsoft Office Outlook, you receive the following error message:Error| Exception : contextat Microsoft.Crm.Metadata.MetadataCache.GetInstance(IOrganizationContext context)at Microsoft.Crm.Application.ControlDescriptor.get_Metadata()at Microsoft.Crm.Application.FormDescriptor.GetChildColumns()...Error| Exception : Value cannot be null.Parameter name: context

Cause

This is caused by an issue with forms that have a filter lookup on them.

Resolution

A Critical Update for Microsoft Dynamics CRM 2015 Outlook Client Update 7.1 has been released to address this issue. This issue only impacts the Outlook Client. The critical update is available for download from the following Microsoft Download Center website:Critical Update for Microsoft Outlook CRM Client 7.1 (KB3095139)