Apparaat logboeken en ondersteuningspakketten StorSimple - Microsoft Ondersteuning

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Azure StorSimple 8000 Series Meer...Minder

Samenvatting

Het pakket Microsoft Azure StorSimple ondersteuning bevat alle relevante logboeken die helpen kunnen bij het oplossen van problemen met Microsoft Support-team. Deze logboeken worden automatisch verzameld hetzij tijdens het support ticket indienen anders handmatig kunnen worden ingediend. Voor meer informatie over het handmatig verzenden het ondersteuningspakket gaat u naar maken en beheren van een pakket StorSimple ondersteuning voor.

Meer informatie

In dit artikel wordt beschreven welke informatie kan worden verzameld van een StorSimple apparaat voor ondersteuning, probleemoplossing en diagnostische doeleinden.

Verzamelde informatie

Registersleutels

HKEY_LOCAL_MACHINE\HARDWARE\DEVICEMAP\Scsi
HKEY_LOCAL_MACHINE\Software\Microsoft\CisAgent
HKEY_LOCAL_MACHINE\Software\Microsoft\CDMInfra

Dump van de opdrachten traceren

Details	Opdrachten
Volledige, Mini, Stack & Kernel dump (*.dmp)	spacetrace wttrace Clusdisk mispace PDH yafuflash.exe hcs_xutil.exe LSI\RTTDump.exe
Opslag-Cmdlets	Get-fysieke schijf Get-VirtualDisk Get-schijf Get-StoragePool
ClusterCmdlets	Get-Cluster Get-ClusterResource Get-ClusterGroup
Configuratie-Cmdlets	Get-HcsAccessControlRecord Get-HcsBackup Get-HcsBackupPolicy Get-HcsBandwidthSetting Get-HcsDataContainer Get-HcsJob Get-HcsStorageAccountCredential Get-HcsVirtualDisk Get-HcsVirtualDiskGroup Get-HcsAlert Get-HcsDnsClientServerAddress Get-HcsIscsiConnection Get-HcsIscsiServerTarget Get-HcsNetInterface Get-HcsNtpClientServerAddress Get-HcsSystem Get-HcsWebProxy Get-HcsFirmwareVersion
NetworkCmdlets	Get-NetAdapter Get-NetIPAddres ipconfig.exe /all route.exe afdrukken

Support pakket voorbeeldinhoud met inbegrip van Logboeken

+---CBS.log+---CauDebugTrace.zip
+---ClusterManagement.log
+---bmc.txt+---cmdlets
| | +---cluster
| | | Get-Cluster.txt
| | | Get-ClusterGroup.txt
| | | Get-ClusterResource.txt
| | +---configuration
| | | Get-HcsAccessControlRecord.txt
| | | Get-HcsAlert.txt
| | | Get-HcsBackup.txt
| | | Get-HcsBackupPolicy.txt
| | | Get-HcsBandwidthSetting.txt
| | | Get-HcsDataContainer.txt
| | | Get-HcsDnsClientServerAddress.txt
| | | Get-HcsFirmwareVersion.txt
| | | Get-HcsIscsiConnection.txt
| | | Get-HcsIscsiServerTarget.txt
| | | Get-HcsJob.txt
| | | Get-HcsNetInterface.txt
| | | Get-HcsNtpClientServerAddress.txt
| | | Get-HcsStorageAccountCredential.txt
| | | Get-HcsSystem.txt
| | | Get-HcsVirtualDisk.txt
| | | Get-HcsVirtualDiskGroup.txt
| | | Get-HcsWebProxy.txt
| | +---network
| | | Get-NetAdapter.txt
| | | Get-NetIPAddress.txt
| | | Ipconfig_All.txt
| | | Route_print.txt
| | +---storage
| | | Get-Disk.txt
| | | Get-PhysicalDisk.txt
| | | Get-StoragePool.txt
| | | Get-VirtualDisk.txt
+---etw
| +---LocaleMetaData
| | | Microsoft-Windows-StorPort.Operational_1033.MTA
| | | Microsoft-Windows-Storage-Storport.Admin_1033.MTA
| | | Microsoft-Windows-Storage-Storport.Analytic_1033.MTA
| | | Microsoft-Windows-Storage-Storport.Debug_1033.MTA
| | | Microsoft-Windows-Storage-Storport.Diagnose_1033.MTA
| | | Microsoft-Windows-Storage-Storport.Operational_1033.MTA
| | | Microsoft-Windows-StorageSpaces-Driver.Diagnostic_1033.MTA
| | | Microsoft-Windows-StorageSpaces-Driver.Operational_1033.MTA
| | | Microsoft-Windows-StorageSpaces-Driver.Performance_1033.MTA
| | | Microsoft-Windows-StorageSpaces-ManagementAgent.WHC_1033.MTA
| | | Microsoft-Windows-iSCSITarget-Service.Admin_1033.MTA
| | | Microsoft-Windows-iSCSITarget-Service.Diagnostic_1033.MTA
| | | Microsoft-Windows-iSCSITarget-Service.Operational_1033.MTA
| | | System_1033.MTA
| | | hcs_crash.Admin_1033.MTA
| | | hcs_crash.Analytic_1033.MTA
| | | hcs_crash.Debug_1033.MTA
| | | hcs_crash.Operational_1033.MTA
| | | hcs_dpmain.Debug_1033.MTA
| | | hcs_dpmain.Operational_1033.MTA
| | | hcs_management.Admin_1033.MTA
| | | hcs_management.Analytic_1033.MTA
| | | hcs_management.Debug_1033.MTA
| | | hcs_management.Operational_1033.MTA
| | | hcs_minidump.Operational_1033.MTA
| | | hcs_nvram.Admin_1033.MTA
| | | hcs_nvram.Analytic_1033.MTA
| | | hcs_nvram.Debug_1033.MTA
| | | hcs_nvram.Operational_1033.MTA
| | | hcs_pfconfig.CONFIG_1033.MTA
| | | hcs_pfconfig.Debug_1033.MTA
| | | hcs_pfconfig.Operational_1033.MTA
| | | hcs_pfmain.Debug_1033.MTA
| | | hcs_pfmain.Info_1033.MTA
| | | hcs_pfmain.Operational_1033.MTA
| | | hcs_plxntb.Admin_1033.MTA
| | | hcs_plxntb.Analytic_1033.MTA
| | | hcs_plxntb.Debug_1033.MTA
| | | hcs_plxntb.Operational_1033.MTA
| | | hcs_reflector.Admin_1033.MTA
| | | hcs_reflector.Analytic_1033.MTA
| | | hcs_reflector.Debug_1033.MTA
| | | hcs_reflector.Operational_1033.MTA
| | | hcs_vnic.Admin_1033.MTA
| | | hcs_vnic.Analytic_1033.MTA
| | | hcs_vnic.Debug_1033.MTA
| | | hcs_vnic.Operational_1033.MTA
| | | hcs_watchdog.Debug_1033.MTA
| | | hcs_watchdog.Operational_1033.MTA
| | Microsoft-Windows-StorPort.Operational.evtx
| | Microsoft-Windows-Storage-Storport.Admin.evtx
| | Microsoft-Windows-Storage-Storport.Analytic.evtx
| | Microsoft-Windows-Storage-Storport.Debug.evtx
| | Microsoft-Windows-Storage-Storport.Diagnose.evtx
| | Microsoft-Windows-Storage-Storport.Operational.evtx
| | Microsoft-Windows-StorageSpaces-Driver.Diagnostic.evtx
| | Microsoft-Windows-StorageSpaces-Driver.Operational.evtx
| | Microsoft-Windows-StorageSpaces-Driver.Performance.evtx
| | Microsoft-Windows-StorageSpaces-ManagementAgent.WHC.evtx
| | Microsoft-Windows-iSCSITarget-Service.Admin.evtx
| | Microsoft-Windows-iSCSITarget-Service.Diagnostic.evtx
| | Microsoft-Windows-iSCSITarget-Service.Operational.evtx
| | +---PeriodicLogs
| | | | C0-A-160721-1600.zip
| | | | C1-160128-2054.zip
| | | | C1-160129-0254.zip
| | | | C1-160129-0854.zip
| | | | C1-160129-1454.zip
| | | | C1-160129-2054.zip
| | | | C1-160130-0254.zip
| | | | C1-160130-0854.zip
| | | | C1-160130-1454.zip
| | | | C1-160130-2054.zip
| | | | C1-160131-0254.zip
| | | | C1-160131-0854.zip
| | | | C1-160131-1454.zip
| | | | C1-160131-2054.zip
| | | | C1-160201-0254.zip
| | | | C1-160201-0854.zip
| | | | C1-160201-1454.zip
| | | | C1-160201-2054.zip
| | | | C1-160202-0254.zip
| | | | C1-160202-0854.zip
| | | | C1-160202-1454.zip
| | | | C1-160202-2054.zip
| | | | C1-160203-0254.zip
| | | | C1-160203-0854.zip
| | | | C1-A-160203-1454.zip
| | | | C1-A-160203-2054.zip
| | | | C1-A-160204-0254.zip
| | | | C1-A-160204-0854.zip
| | | | C1-A-160204-1454.zip
| | | | C1-A-160204-2054.zip
| | | | C1-A-160205-0255.zip
| | | | C1-A-160205-0854.zip
| | | | C1-A-160205-1454.zip
| | | | C1-A-160205-2055.zip
| | | | C1-A-160206-0254.zip
| | | | C1-A-160206-0854.zip
| | | | C1-A-160206-1454.zip
| | | | C1-A-160206-2054.zip
| | | | C1-A-160207-0254.zip
| | | | C1-A-160207-0854.zip
| | | | C1-A-160207-1454.zip
| | | | C1-A-160207-2054.zip
| | | | C1-A-160208-0255.zip
| | | | C1-A-160208-0854.zip
| | | | C1-A-160208-1454.zip
| | | | C1-A-160208-2055.zip
| | | | C1-A-160209-0254.zip
| | | | C1-A-160209-0854.zip
| | | | C1-A-160209-1454.zip
| | | | C1-A-160209-2055.zip
| | | | C1-A-160210-0254.zip
| | System.evtx
| | hcs_crash.Admin.evtx
| | hcs_crash.Analytic.evtx
| | hcs_crash.Debug.evtx
| | hcs_crash.Operational.evtx
| | hcs_dpmain.Debug.evtx
| | hcs_dpmain.Operational.evtx
| | hcs_management.Admin.evtx
| | hcs_management.Analytic.evtx
| | hcs_management.Debug.evtx
| | hcs_management.Operational.evtx
| | hcs_minidump.Operational.evtx
| | hcs_nvram.Admin.evtx
| | hcs_nvram.Analytic.evtx
| | hcs_nvram.Debug.evtx
| | hcs_nvram.Operational.evtx
| | hcs_pfconfig.CONFIG.evtx
| | hcs_pfconfig.Debug.evtx
| | hcs_pfconfig.Operational.evtx
| | hcs_pfmain.Debug.evtx
| | hcs_pfmain.Info.evtx
| | hcs_pfmain.Operational.evtx
| | hcs_plxntb.Admin.evtx
| | hcs_plxntb.Analytic.evtx
| | hcs_plxntb.Debug.evtx
| | hcs_plxntb.Operational.evtx
| | hcs_reflector.Admin.evtx
| | hcs_reflector.Analytic.evtx
| | hcs_reflector.Debug.evtx
| | hcs_reflector.Operational.evtx
| | hcs_vnic.Admin.evtx
| | hcs_vnic.Analytic.evtx
| | hcs_vnic.Debug.evtx
| | hcs_vnic.Operational.evtx
| | hcs_watchdog.Debug.evtx
| | hcs_watchdog.Operational.evtx
| hcs_xutil_ddump.txt
| hcs_xutil_logdump.txt
+---logs
| | CiSAgentsvc0.errlog
| | CiSAgentsvc0Curr.errlog
| | CiSAgentsvc1.errlog
| | CiSAgentsvc2.errlog
| | CiSAgentsvc3.errlog
| | CiSAgentsvc4.errlog
| | CiSAgentsvc5.errlog
| | CiSCommandletLog0Curr.errlog
| | StorPort.evtx
| | StorPortd.evtx
| | bundleLog-58598778-4439-4611-9a4b-9371bf3f76e2.log
| | bundleLog-9b77fa56-14d7-49f4-88c7-08e1c25d3a33.log
| | clusdisk.etl.001
| | clusdisk.etl.002
| | disklog.log
| | dplogd.etl
| | hcs_install.log
| | hcs_log_snapshot.log
| | iscsi.etl.001
| | iscsi.etl.002
| | mispace.etl.001
| | mispace.etl.002
| | nvlog.txt
| | pfconfiglogd.etl
| | spaces.etl.001
| | spaces.etl.002
| | storagewmi.etl.001
| | storagewmi.etl.002
| | +---trace
| | | | CiSAgentSvc_2016-02-03_03-36-29-PM_11624.ssml
| | | | CiSAgentSvc_2016-02-03_04-55-28-PM_10900.1.ssml
| | | | CiSAgentSvc_2016-02-03_04-55-28-PM_10900.2.ssml
| | | | CiSAgentSvc_2016-02-03_04-55-28-PM_10900.3.ssml
| | | | CiSAgentSvc_2016-02-03_04-55-28-PM_10900.4.ssml
| | | | CiSAgentSvc_2016-02-03_04-55-28-PM_10900.ssml
| | | | CiSAgentSvc_2016-02-03_11-48-54-AM_05212.ssml
| | | | ManagementService_2016-02-03_03-36-26-PM_11324.ssml
| | | | ManagementService_2016-02-03_04-55-25-PM_11080.1.ssml
| | | | ManagementService_2016-02-03_04-55-25-PM_11080.10.ssml
| | | | ManagementService_2016-02-03_04-55-25-PM_11080.11.ssml
| | | | ManagementService_2016-02-03_04-55-25-PM_11080.12.ssml
| | | | ManagementService_2016-02-03_04-55-25-PM_11080.13.ssml
| | | | ManagementService_2016-02-03_04-55-25-PM_11080.14.ssml
| | | | ManagementService_2016-02-03_04-55-25-PM_11080.15.ssml
| | | | ManagementService_2016-02-03_04-55-25-PM_11080.16.ssml
| | | | ManagementService_2016-02-03_04-55-25-PM_11080.2.ssml
| | | | ManagementService_2016-02-03_04-55-25-PM_11080.3.ssml
| | | | ManagementService_2016-02-03_04-55-25-PM_11080.4.ssml
| | | | ManagementService_2016-02-03_04-55-25-PM_11080.5.ssml
| | | | ManagementService_2016-02-03_04-55-25-PM_11080.6.ssml
| | | | ManagementService_2016-02-03_04-55-25-PM_11080.7.ssml
| | | | ManagementService_2016-02-03_04-55-25-PM_11080.8.ssml
| | | | ManagementService_2016-02-03_04-55-25-PM_11080.9.ssml
| | | | ManagementService_2016-02-03_04-55-25-PM_11080.ssml
| | | | ManagementService_2016-02-03_11-48-50-AM_08160.ssml
| | | | Microsoft.HCS.CloudConnectivityService_2016-02-03_03-36-29-PM_11208.ssml
| | | | Microsoft.HCS.CloudConnectivityService_2016-02-03_04-55-29-PM_05616.ssml
| | | | Microsoft.HCS.CloudConnectivityService_2016-02-03_11-48-53-AM_10304.ssml
| | | | Microsoft.HCS.ControllerReplacementHost_2016-01-16_08-38-56-AM_02592.ssml
| | | | Microsoft.HCS.ControllerReplacementHost_2016-01-16_08-52-38-AM_01760.ssml
| | | | Microsoft.HCS.ControllerReplacementHost_2016-01-16_08-59-52-AM_01892.ssml
| | | | Microsoft.HCS.MinishellHost_2016-01-16_08-33-17-AM_01340.ssml
| | | | Microsoft.HCS.MinishellHost_2016-01-16_08-36-19-AM_01728.ssml
| | | | Microsoft.HCS.MinishellHost_2016-01-16_08-52-39-AM_01836.ssml
| | | | Microsoft.HCS.MinishellHost_2016-01-16_08-59-52-AM_01972.ssml
| | | | WmiPrvSE_2016-02-03_11-50-51-AM_02620.1.ssml
| | | | WmiPrvSE_2016-02-03_11-50-51-AM_02620.2.ssml
| | | | WmiPrvSE_2016-02-03_11-50-51-AM_02620.3.ssml
| | | | WmiPrvSE_2016-02-03_11-50-51-AM_02620.4.ssml
| | | | WmiPrvSE_2016-02-03_11-50-51-AM_02620.5.ssml
| | | | WmiPrvSE_2016-02-03_11-50-51-AM_02620.ssml
| | | | powershell_2016-01-16_09-02-05-AM_01660.ssml
| | | | powershell_2016-02-03_01-39-05-PM_09808.ssml
| | | | powershell_2016-02-03_03-36-27-PM_11476.ssml
| | | | powershell_2016-02-03_03-37-16-PM_13848.ssml
| | | | powershell_2016-02-03_04-55-26-PM_07384.ssml
| | | | powershell_2016-02-03_09-55-44-AM_05836.ssml
| | | | powershell_2016-02-03_11-48-52-AM_07428.ssml
| | | | powershell_2016-02-05_12-48-01-PM_05040.ssml
| | | | wsmprovhost_2016-02-05_01-00-09-PM_08936.ssml
| | | | wsmprovhost_2016-02-09_02-54-25-PM_14816.ssml
| | | | wsmprovhost_2016-02-09_05-02-20-PM_02800.ssml
| | | | wsmprovhost_2016-02-09_05-02-25-PM_02376.ssml
| | | | wsmprovhost_2016-02-09_05-04-36-PM_08164.ssml
| | | | wsmprovhost_2016-02-09_05-14-17-PM_11692.ssml
| | | | wsmprovhost_2016-02-09_05-15-52-PM_14736.ssml
| | | | wsmprovhost_2016-02-09_05-17-27-PM_03240.ssml
| | | | wsmprovhost_2016-02-09_08-54-25-PM_05752.ssml
| | | | wsmprovhost_2016-02-09_11-15-16-PM_02152.ssml
| | | | wsmprovhost_2016-02-09_11-16-53-PM_02404.ssml
| | | | wsmprovhost_2016-02-09_11-17-26-AM_11872.ssml
| | | | wsmprovhost_2016-02-09_11-18-29-PM_14928.ssml
| | | | wsmprovhost_2016-02-10_01-00-02-AM_04636.ssml
| | | | wsmprovhost_2016-02-10_01-00-18-AM_10836.ssml
| | | | wsmprovhost_2016-02-10_02-30-02-AM_01540.ssml
| | | | wsmprovhost_2016-02-10_02-54-25-AM_02888.ssml
| | | | wsmprovhost_2016-02-10_03-00-02-AM_12896.ssml
| | | | wsmprovhost_2016-02-10_05-16-16-AM_08632.ssml
| | | | wsmprovhost_2016-02-10_05-17-52-AM_06640.ssml
| | | | wsmprovhost_2016-02-10_05-19-28-AM_05796.ssml
| | | | wsmprovhost_2016-02-10_08-06-25-AM_11832.ssml
| | | | wsmprovhost_2016-02-10_08-06-27-AM_11824.ssml
| | | | wsmprovhost_2016-02-10_08-06-38-AM_01708.ssml
| | | | wsmprovhost_2016-02-10_12-00-03-AM_08092.ssml
| | | | wsmprovhost_2016-02-10_12-00-05-AM_03136.ssml
| | usmlog.log
+----performance
| | DeviceCapacityCountersLocal.tsf
| | DeviceCapacityCountersLocal_00000000000001.tsf
| | DeviceCapacityCountersLocal_00000001000001.tsf
| | DeviceCapacityCountersLocal_00000001000002.tsf
| | DeviceCapacityCountersLocal_00000001000003.tsf
| | DeviceCapacityCountersLocal_00000001000004.tsf
| | DeviceCapacityCountersLocal_00000001000005.tsf
| | DeviceCloudCountersPT15SLocal.tsf
| | DeviceCloudCountersPT15SLocal_00000000000001.tsf
| | DeviceCloudCountersPT15SLocal_00000000000002.tsf
| | DeviceCloudCountersPT15SLocal_00000001000001.tsf
| | DeviceCloudCountersPT15SLocal_00000001000002.tsf
| | DeviceCloudCountersPT15SLocal_00000001000003.tsf
| | DeviceCloudCountersPT15SLocal_00000001000004.tsf
| | DeviceCloudCountersPT15SLocal_00000001000005.tsf
| | DeviceCloudCountersPT15SLocal_00000001000006.tsf
| | DeviceCloudCountersPT15SLocal_00000001000007.tsf
| | DeviceCloudCountersPT15SLocal_00000001000008.tsf
| | DeviceCloudCountersPT15SLocal_00000001000009.tsf
| | DeviceCloudCountersPT15SLocal_00000001000010.tsf
| | DeviceCloudCountersPT15SLocal_00000001000011.tsf
| | DeviceCloudCountersPT15SLocal_00000001000012.tsf
| | DeviceCloudCountersPT15SLocal_00000001000013.tsf
| | DeviceCloudCountersPT15SLocal_00000001000014.tsf
| | DeviceCloudCountersPT15SLocal_00000001000015.tsf
| | DeviceCountersPT15SLocal.tsf
| | DeviceCountersPT15SLocal_00000000000001.tsf
| | DeviceCountersPT15SLocal_00000001000001.tsf
| | DeviceDashboardCountersPT1MLocal.tsf
| | DeviceDashboardCountersPT1MLocal_00000000000001.tsf
| | DeviceDashboardCountersPT1MLocal_00000001000001.tsf
| | DeviceNetworkCountersLocal.tsf
| | DeviceNetworkCountersLocal_00000000000001.tsf
| | DeviceNetworkCountersLocal_00000001000001.tsf
| | DeviceNetworkCountersLocal_00000001000002.tsf
| | DeviceNetworkCountersLocal_00000001000003.tsf
| | DeviceNetworkCountersLocal_00000001000004.tsf
| | DeviceNetworkCountersLocal_00000001000005.tsf
| | DeviceVolumeCountersPT15SLocal.tsf
| | DeviceVolumeCountersPT15SLocal_00000000000001.tsf
| | DeviceVolumeCountersPT15SLocal_00000001000001.tsf
| | DeviceVolumeCountersPT15SLocal_00000001000002.tsf
| | DeviceVolumeCountersPT15SLocal_00000001000003.tsf
| | DeviceVolumeCountersPT15SLocal_00000001000004.tsf
| | DeviceVolumeCountersPT15SLocal_00000001000005.tsf
| | DeviceVolumeCountersPT15SLocal_00000001000006.tsf
| | DeviceVolumeCountersPT15SLocal_00000001000007.tsf
| | DeviceVolumeCountersPT15SLocal_00000001000008.tsf
| | MAEventTable.tsf
| | MAEventTable_00000000000001.tsf
| | MAEventTable_00000001000001.tsf
| | MAEventTable_00000001000014.tsf
| | MAEventTable_00000001000015.tsf
| | MAEventTable_00000001000016.tsf
| | MAEventTable_00000001000017.tsf
| | MAEventTable_00000001000018.tsf
| | MAEventTable_00000001000019.tsf
| | MAEventTable_00000001000020.tsf
| | MAEventTable_00000001000021.tsf
| | MAEventTable_00000001000022.tsf
| | MAEventTable_00000001000023.tsf
| | MAEventTable_00000001000024.tsf
| | MAEventTable_00000001000025.tsf
| | MAEventTable_00000001000026.tsf
| | MAEventTable_00000001000027.tsf
| | MAEventTable_00000001000028.tsf
| | MAEventTable_00000001000029.tsf
| | MAEventTable_00000001000030.tsf
+---registry
| | HKEY_LOCAL_MACHINE-HARDWARE-DEVICEMAP-Scsi.txt
| | HKEY_LOCAL_MACHINE-Software-Microsoft-CDMInfra.txt
| | HKEY_LOCAL_MACHINE-Software-Microsoft-CisAgent.txt
+---rttdump
+---rttdump\ScsiPort1.txt

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