Install the Windows Fax driver or service to use Internet Fax in Office

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Applies To

Excel for Microsoft 365 Word for Microsoft 365 Outlook for Microsoft 365 PowerPoint for Microsoft 365 Word 2024 Word 2021 Word 2019 Excel 2016 Word 2016 Outlook 2016 PowerPoint 2016 Office 2016

Microsoft Office has a feature that lets you send Outlook, Word, Excel, and PowerPoint files as Internet faxes. This feature relies on having the Windows Fax Printer Driver or Fax Services installed on the computer to send the faxes. If the Windows Fax feature is not enabled for your version of Windows, you can enable it.

Note: Internet Fax in Office requires the Windows Fax and Scan feature, which is available only in certain Windows editions and configurations. If you don’t see Windows Fax and Scan in Windows Features, this feature isn’t supported on your version of Windows.

In Control Panel, click Programs, and then click Programs and Features.

Note: In Classic view, double-click Programs and Features.
Click Turn Windows features on or off.
In the Windows Features dialog box, under Print and Document Services, select the Windows Fax and Scan check box.
Click OK.