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If your form or survey was created in Microsoft Forms and has received a large number of long answers, you may experience a download error when trying to check your form results and export your data to Excel. Here is a workaround to ensure you can successfully retrieve all your data in one or more Excel workbooks.
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In the address bar of your browser, replace the existing URL with the following:
https://forms.office.com/Pages/DesignPage.aspx?DownloadFileSize=[enter number]#Analysis=true&FormId=[enter Form ID number]
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DownloadFileSize = Number of responses between 1 and 5,000.
Note: 5,000 is the maximum number of responses you can download to a single Excel workbook.
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FormId = The string of 80 numbers and characters at the end of your URL.
For example, your workaround URL might look like this:
https://forms.office.com/Pages/DesignPage.aspx?DownloadFileSize=2000#analysis=true&FormId=v4j5c....
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Go back to the Responses tab and select Open in Excel.
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One Excel workbook will open for up to 2,000 responses (the number you have specified in DownloadFileSize). For example, if your form has 20,000 responses and you've specified DownloadFileSize = 2000, then 10 Excel workbooks, each with 2,000 responses, will open.
Notes:
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If you've created your form in Microsoft Forms and select Open in Excel, an offline Excel workbook will open that has no relationship or connection to your form.
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If you've created your form in OneDrive and select Open in Excel, your Excel workbook is automatically stored in OneDrive for work or school and contains a live data connection to your form. Any new response data in your form will be reflected in your workbook.
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If you've created your form in Excel for the web and select Open in Excel, your Excel workbook is automatically stored in OneDrive for work or school and contains a live data connection to your form. Any new response data in your form will be reflected in your workbook.
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