RAPID PUBLISHING ARTICLES PROVIDE INFORMATION DIRECTLY FROM WITHIN THE MICROSOFT SUPPORT ORGANIZATION. THE INFORMATION THAT IS CONTAINED HEREIN IS CREATED IN RESPONSE TO EMERGING OR UNIQUE TOPICS, OR IS INTENDED TO SUPPLEMENT OTHER KNOWLEDGE BASE INFORMATION.

Symptoms

When you customize a page and then add a flow field column in the page in Microsoft Dynamics NAV 2009 Service Pack 1, Microsoft Dynamics NAV Role Tailored Client (RTC) unexpectedly shows 0 in the flow field column in the page even though the amounts in the flow field column are not 0.

Workaround

To work around this problem, you can recompile all pages in Microsoft Dynamics NAV .

Resolution

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft Web site:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft Web sites:

Partners

https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+ContactsCustomers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.



How to obtain the Microsoft Dynamics NAV hotfix or update files

After you request a Microsoft Dynamics NAV hotfix, a hyperlink will be sent to you in an e-mail.

The e-mail will contain a hyperlink and a password. You can use the hyperlink to download the Microsoft Dynamics NAV hotfix or the update files. When you click the hyperlink, the File Download – Security Warning dialog box opens. Then, you are prompted to run, to save, or to cancel the download.

If you click
Run, the files start the download and the extraction process. You must specify a folder for the new files, and then provide the password.


If you click Save, you must specify a path for saving the compressed file. When you open the file that you saved, you are prompted to specify a path for the files. You must then provide the password provided in the e-mail.

If you click Cancel, the download process stops.

How to install a Microsoft Dynamics NAV hotfix or an update file

The Microsoft Dynamics NAV platform hotfixes and updates are made available as single files. To install a Microsoft Dynamics NAV hotfix or an update, you must replace the existing Microsoft Dynamics NAV installation files with the hotfix or the update files. To do this, follow these steps.

Step 1: Replace the following files in the Microsoft Dynamics NAV RoleTailored Client installation with the hotfix or the update files.

File name

File version

File size

Date

Time

Platform

Microsoft.dynamics.framework.patterns.dll

1.3.10803.54

71,656

30-Nov-2009

06:30

x86

Microsoft.dynamics.framework.ui.dll

1.3.10803.54

698,328

30-Nov-2009

06:30

x86

Microsoft.dynamics.framework.ui.mapping.dll

1.3.10803.54

104,424

30-Nov-2009

06:30

x86

Microsoft.dynamics.framework.ui.navigation.dll

1.3.10803.54

34,800

30-Nov-2009

06:30

x86

Microsoft.dynamics.framework.ui.ux2006.dll

1.3.10803.54

88,040

30-Nov-2009

06:30

x86

Microsoft.dynamics.framework.ui.ux2006.winforms.dll

1.3.10803.54

63,480

30-Nov-2009

06:30

x86

Microsoft.dynamics.framework.ui.windows.dll

1.3.10803.54

83,944

30-Nov-2009

06:30

x86

Microsoft.dynamics.framework.ui.winforms.controls.dll

1.3.10803.54

2,111,488

30-Nov-2009

06:30

x86

Microsoft.dynamics.framework.ui.winforms.dll

1.3.10803.54

686,056

30-Nov-2009

06:30

x86

Microsoft.dynamics.nav.client.builder.dll

6.0.30286.0

198,544

02-Dec-2009

15:03

x86

Microsoft.dynamics.nav.client.exe

6.0.30286.0

149,376

02-Dec-2009

15:03

x86

Microsoft.dynamics.nav.client.interop.communicator.dll

1.0.559.183

75,688

02-Dec-2009

15:03

x86

Microsoft.dynamics.nav.client.serviceconnection.dll

6.0.30286.0

100,256

02-Dec-2009

15:03

x86

Microsoft.dynamics.nav.client.ui.dll

6.0.30286.0

505,728

02-Dec-2009

15:03

x86

Microsoft.dynamics.nav.client.winforms.dll

6.0.30286.0

337,808

02-Dec-2009

15:03

x86

Microsoft.dynamics.nav.client.winforms.tlb

Not Applicable

2,644

02-Dec-2009

12:03

Not Applicable

Microsoft.dynamics.nav.language.dll

6.0.30286.0

1,963,904

02-Dec-2009

15:03

x86

Microsoft.dynamics.nav.types.dll

6.0.30286.0

563,064

02-Dec-2009

15:03

x86

Microsoft.office.interop.outlook.dll

10.0.4504.0

395,136

02-Dec-2009

15:15

x86

To replace the existing Microsoft Dynamics NAV files, follow these steps:

  1. Close the Microsoft Dynamics NAV RoleTailored Client.

  2. Locate the Microsoft Dynamics NAV RoleTailored Client installation directory. The Microsoft Dynamics NAV RoleTailored Client is usually installed in the following directory:

    C:\Program Files\Microsoft Dynamics NAV\60\RoleTailored Client

  3. Copy the files that you downloaded.

  4. Paste the files that you downloaded into the Microsoft Dynamics NAV RoleTailored client installation directory.

  5. When prompted, click Yes to overwrite the files in the installation directory.

Step 2: Replace the following files in the Microsoft Dynamics NAV Server installation with the hotfix or the update files.

File name

File version

File size

Date

Time

Platform

Httpcfg.exe

5.2.3790.0

22,352

02-Dec-2009

15:15

x86

Microsoft.dynamics.nav.language.dll

6.0.30286.0

1,963,904

02-Dec-2009

15:03

x86

Microsoft.dynamics.nav.ncl.dll

6.0.30286.0

599,928

02-Dec-2009

15:03

x86

Microsoft.dynamics.nav.server.exe

6.0.30286.0

141,184

02-Dec-2009

15:03

x86

Microsoft.dynamics.nav.service.dll

6.0.30286.0

145,280

02-Dec-2009

15:03

x86

Microsoft.dynamics.nav.service.runtime.dll

6.0.30286.0

75,664

02-Dec-2009

15:03

x86

Microsoft.dynamics.nav.service.webservices.dll

6.0.30286.0

145,304

02-Dec-2009

15:03

x86

Microsoft.dynamics.nav.types.dll

6.0.30286.0

563,064

02-Dec-2009

15:03

x86

Microsoft.dynamics.nav.watson.dll

6.0.30286.0

42,880

02-Dec-2009

15:03

x86

Nclcsrt.etx

Not Applicable

89,525

02-Dec-2009

08:28

Not Applicable

Nclcsrt.stx

Not Applicable

91,724

02-Dec-2009

08:28

Not Applicable

Nclcsrts.dll

6.0.30286.0

1,442,640

02-Dec-2009

15:15

x86

Ndbcs.dll

6.0.30286.0

1,348,944

02-Dec-2009

15:15

x86

  1. Stop the Microsoft Dynamics NAV Server.

  2. Locate the Microsoft Dynamics NAV Server installation directory. The Microsoft Dynamics NAV Server is usually installed in the following directory.
    C:\Program Files\Microsoft Dynamics NAV\60\Service

  3. Copy the files that you downloaded.

  4. Paste the files that you downloaded into the Microsoft Dynamics NAV Server installation directory.

  5. When prompted, click Yes to overwrite the files in the installation directory.

  6. Start the Microsoft Dynamics NAV Server.

Prerequisites

You must have Microsoft Dynamics NAV 2009 Service Pack 1 installed to apply this hotfix.

Status

Microsoft has confirmed that this is a bug in the Microsoft products that are listed in the "Applies to" section.

MICROSOFT AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS OR WARRANTIES ABOUT THE SUITABILITY, THE RELIABILITY OR THE ACCURACY OF THE INFORMATION THAT IS CONTAINED IN THE DOCUMENTS AND THE RELATED GRAPHICS PUBLISHED ON THIS WEB SITE (THE “MATERIALS”) FOR ANY PURPOSE.

THE MATERIALS MAY INCLUDE TECHNICAL INACCURACIES OR TYPOGRAPHICAL ERRORS AND MAY BE REVISED AT ANY TIME WITHOUT NOTICE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, MICROSOFT AND/OR ITS SUPPLIERS DISCLAIM AND EXCLUDE ALL REPRESENTATIONS, WARRANTIES, AND CONDITIONS WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF TITLE, NON-INFRINGEMENT, SATISFACTORY CONDITION OR QUALITY, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH RESPECT TO THE MATERIALS.

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