Unexpected GL entries and VAT entries are created when a payment discount is corrected in Microsoft Dynamics NAV 2009

Symptoms

After you install KB2926134, KB2559717, and KB2907891 in Microsoft Dynamics NAV 2009, if a posted payment discount is corrected during an unapplication process, the General Ledger (GL) entries and VAT entries that are created by the unapplication cannot be reversed automatically when you later reverse the payment, which leads to unexpected GL entries and VAT entries. Follow the steps in the code changes section to solve this issue. This problem occurs in the following products:

  • Microsoft Dynamics NAV 2009 R2

  • Microsoft Dynamics NAV 2009 SP1

Resolution

Hotfix information

A supported hotfix is now available from Microsoft. However, it is only intended to correct the problem that is described in this article. Apply it only to systems that are experiencing this specific problem. This hotfix may receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next Microsoft Dynamics NAV 2009 service pack or the next Microsoft Dynamics NAV version that contains this hotfix.

Note In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to additional support questions and issues that do not qualify for the specific update in question.

Installation information

Microsoft provides programming examples for illustration only, without warranty either expressed or implied. This includes, but is not limited to, the implied warranties of merchantability or fitness for a particular purpose. This article assumes that you are familiar with the programming language that is being demonstrated and with the tools that are used to create and to debug procedures. Microsoft support engineers can help explain the functionality of a particular procedure. However, they will not modify these examples to provide added functionality or construct procedures to meet your specific requirements.

Note Before you install this hotfix, verify that all Microsoft Dynamics NAV client users are logged off the system. This includes Microsoft Dynamics NAV Application Server (NAS) services. You should be the only client user who is logged on when you implement this hotfix.

To implement this hotfix, you must have a developer license.

We recommend that the user account in the Windows Logins window or in the Database Logins window be assigned the "SUPER" role ID. If the user account cannot be assigned the "SUPER" role ID, you must verify that the user account has the following permissions:

  • The Modify permission for the object that you will be changing.

  • The Execute permission for the System Object ID 5210 object and for the System Object ID 9015

    object.

Note You do not have to have rights to the data stores unless you have to perform data repair.

Code changes

Note Always test code fixes in a controlled environment before you apply the fixes to your production computers.

To resolve this problem, follow these steps:

  1. Change the code in InsertReversalEntry function in the Reversal Entry table (179) as follows:
    Existing code 1

    ...
    DtldCustLedgEntry.SETRANGE(DtldCustLedgEntry."Customer No.",CustLedgEntry."Customer No.");
    DtldCustLedgEntry.SETFILTER(
    DtldCustLedgEntry."Entry Type",'<>%1',DtldCustLedgEntry."Entry Type"::"Initial Entry");

    // Delete the following lines.
    IF NOT DtldCustLedgEntry.ISEMPTY THEN
    IF RevType = RevType::Register THEN
    ERROR(Text012,Number);
    CheckDtldCustLedgEntry(CustLedgEntry);
    // End of the deleted lines.

    UNTIL CustLedgEntry.NEXT = 0;

    IF VendLedgEntry.FIND('-') THEN
    ...

    Replacement code 1

    ...
    DtldCustLedgEntry.SETRANGE(DtldCustLedgEntry."Customer No.",CustLedgEntry."Customer No.");
    DtldCustLedgEntry.SETFILTER(
    DtldCustLedgEntry."Entry Type",'<>%1',DtldCustLedgEntry."Entry Type"::"Initial Entry");

    // Add the following lines.
    IF NOT DtldCustLedgEntry.ISEMPTY THEN BEGIN
    IF RevType = RevType::Register THEN
    ERROR(Text012,Number);
    CLEAR(DtldCustLedgEntry);
    InsertCustTempRevertTransNo(TempRevertTransactionNo,CustLedgEntry."Entry No.");
    END;
    // End of the added lines.

    UNTIL CustLedgEntry.NEXT = 0;

    IF VendLedgEntry.FIND('-') THEN
    ...

    Existing code 2

    ...
    DtldVendLedgEntry.SETRANGE(DtldVendLedgEntry."Vendor No.",VendLedgEntry."Vendor No.");
    DtldVendLedgEntry.SETFILTER(
    DtldVendLedgEntry."Entry Type",'<>%1',DtldVendLedgEntry."Entry Type"::"Initial Entry");

    // Delete the following lines.
    IF NOT DtldVendLedgEntry.ISEMPTY THEN
    IF RevType = RevType::Register THEN
    ERROR(Text012,Number);
    CheckDtldVendLedgEntry(VendLedgEntry);
    // End of the deleted lines.

    UNTIL VendLedgEntry.NEXT = 0;

    IF BankAccLedgEntry.FIND('-') THEN
    ...

    Replacement code 2

    ...
    DtldVendLedgEntry.SETRANGE(DtldVendLedgEntry."Vendor No.",VendLedgEntry."Vendor No.");
    DtldVendLedgEntry.SETFILTER(
    DtldVendLedgEntry."Entry Type",'<>%1',DtldVendLedgEntry."Entry Type"::"Initial Entry");

    // Add the following lines.
    IF NOT DtldCustLedgEntry.ISEMPTY THEN BEGIN
    IF RevType = RevType::Register THEN
    ERROR(Text012,Number);
    CLEAR(DtldVendLedgEntry);
    InsertVendTempRevertTransNo(TempRevertTransactionNo,VendLedgEntry."Entry No.");
    END;
    // End of the added lines.

    UNTIL VendLedgEntry.NEXT = 0;

    IF BankAccLedgEntry.FIND('-') THEN
    ...
  2. Add the following functions in the Reversal Entry table (179) as follows:

    ...
    LOCAL PROCEDURE InsertCustTempRevertTransNo@31(VAR TempRevertTransactionNo@1000 : TEMPORARY Record 2000000026;CustLedgEntryNo@1001 : Integer);
    VAR
    DtldCustLedgEntry@1002 : Record 379;
    BEGIN
    DtldCustLedgEntry.SETCURRENTKEY("Cust. Ledger Entry No.");
    DtldCustLedgEntry.SETRANGE("Cust. Ledger Entry No.",CustLedgEntryNo);
    DtldCustLedgEntry.SETRANGE(Unapplied,TRUE);
    IF DtldCustLedgEntry.FINDSET THEN BEGIN
    REPEAT
    TempRevertTransactionNo.Number := DtldCustLedgEntry."Transaction No.";
    IF TempRevertTransactionNo.INSERT THEN;
    UNTIL DtldCustLedgEntry.NEXT = 0;
    END;
    END;

    LOCAL PROCEDURE InsertVendTempRevertTransNo@32(VAR TempRevertTransactionNo@1000 : TEMPORARY Record 2000000026;VendLedgEntryNo@1001 : Integer);
    VAR
    DtldVendLedgEntry@1002 : Record 380;
    BEGIN
    DtldVendLedgEntry.SETCURRENTKEY("Vendor Ledger Entry No.");
    DtldVendLedgEntry.SETRANGE("Vendor Ledger Entry No.",VendLedgEntryNo);
    DtldVendLedgEntry.SETRANGE(Unapplied,TRUE);
    IF DtldVendLedgEntry.FINDSET THEN BEGIN
    REPEAT
    TempRevertTransactionNo.Number := DtldVendLedgEntry."Transaction No.";
    IF TempRevertTransactionNo.INSERT THEN;
    UNTIL DtldVendLedgEntry.NEXT = 0;
    END;
    END;
    ...

Prerequisites

You must have one of the following products installed to apply this hotfix:

  • Microsoft Dynamics NAV 2009 R2

  • Microsoft Dynamics NAV 2009 SP1

In addition, you must have KB2926134KB2559717, and KB2907891 installed.

Removal information

You cannot remove this hotfix.

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Usefor other considerations.

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